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Installation & 

User Guide

June 2020

Speech Transfer System

Dual Surface Mounted System  

STS-K002L-G-01 | STS-K002L-B-01

Summary of Contents for STS-K002L-B-01

Page 1: ...Installation User Guide June 2020 Speech Transfer System Dual Surface Mounted System STS K002L G 01 STS K002L B 01 ...

Page 2: ...Hearing Loop Installation Amplifier Setup Using the System Troubleshooting 3 3 4 5 6 7 8 10 12 Contacta has a policy of continuous product development and therefore small specification changes may not be reflected in this manual Images labels packaging accessories and product colours are subject to change without notice ...

Page 3: ...There is a hearing loop facility included providing additional assistance for hearing device wearers 1 Installation and User Manual 2 Amplifier 3 Hearing Loop Sticker 4 IEC Lead 5 Power Supply 6 Hearing Loop Aerial 7 Mounting Bracket 8 Surface Mounted Speaker and Microphone x 2 Fixing Kit Adhesive Clip x 10 No 6 x 1 2 Countersunk Screws x 15 P Clips x 6 4 3 6 7 5 2 1 General Components 8 ...

Page 4: ...nt instructions in the following order 1 Amplifier Installation see page 5 1 Microphone Speaker Installation see page 6 2 Hearing Loop Installation see page 7 3 Amplifier Setup see page 8 4 Using the System see page 10 Installation Instructions A basic toolkit recommended to install the system will include Pliers Tape Measure Pencil or Marker Pen Cable Ties Electrical Insulation Tape Trunking Scre...

Page 5: ...ons After all relevant components have been installed connect all green plugs to the sockets at the rear of the amplifier following the layout detailed below LED connection or alert tone if required Confidence LED to confirm the system is powered or an alert tone for the attention of staff Staff microphone connection Customer microphone connection Confidence LED if required for status alerts and f...

Page 6: ...h tray at least 2 3mm away from the screen 4 Mark the eight total fixing points and two cable holes to be drilled 5 Ensure there will be access to retrieve the cables and drill the holes 6 Fix the speaker and microphone pods to the counter and feed the wires through the cable management holes 7 Refit the housing with previously removed screws Fixing points Housing fixing points Cable holes 8 Repea...

Page 7: ...he aerial under the counter using either the provided P clips or another fixing method of your choice See the diagram below for recommended positioning A is the optimum layout for a counter hearing loop B and C are acceptable only if A is not possible and the layout is aligned so that the magnetic field will be directed towards user s head heights Ensure all hearing loop signage is displayed clear...

Page 8: ... a V o l O u t S T S A 3 1 C O 2 c o n t a c t a Save and exit engineers mode Move to the next setup area Before entering engineers mode cycle the power To do this either Switch the power off at the wall socket and back on again or Remove the power connector and re insert it To enter engineers mode simultaneously press and release the following buttons within 20 seconds of cycling the power Settin...

Page 9: ...ote If the amplifier detects an error in its settings memory it will restore itself to factory default settings Whilst in engineers mode there are 3 editable setup areas You will always enter setup area 1 first The green Volume In LED bar will flash to indicate which setup area you are in Setup Areas Setup Area 2 Ducking Adjustment LED 2 flashes Setup Area 1 Maximum Volume Adjustment LED 1 flashes...

Page 10: ...stay red if there is a fault with the staff microphone Volume Out LED 8 will stay red if there is a fault with the customer microphone Volume In LED 8 will flash red if there is a fault with the loop i e a broken aerial Using the System For best possible performance 1 Ensure the customer and staff volumes are turned completely down 2 Adjust staff volume Volume In to a comfortable level 3 Increase ...

Page 11: ...pply and then reconnect it 2 Press the On Off button and Volume In button together then release 3 The Volume In LED bar will have all LEDs illuminated while the Volume Out LED bar will display the firmware revision number in a fixed pattern of LEDs This indicates that default settings have been restored ...

Page 12: ...tions and if possible check the hearing device with a known working hearing loop 2 Ensure loop tester has a new set of batteries I can hear interference through speakers buzzing whistling hissing 1 Unscreened or poorly earthed third party equipment is being used in close proximity 2 Internal volume gain set to high 3 Incorrect power supply being used 1 Switch off any third party equipment to ident...

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Page 16: ...Contact your local distributor for further information www contacta co uk ...

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