background image

9

Troubleshooting

FLASHING

Plug the 

power supply

 into 

a wall outlet. Connect the 

Portable Loop and turn the unit 

off using its power switch.

Is the 

power 

supply

 correctly 

connected?

Is there any indication 

on the 

status light

?

Is the status light 

flashing red

 or is it a 

steady red

?

Charge the unit until the 

light becomes steady

.

Switch on the Portable 

Loop 

power switch.

Is the red light

replaced by a

 green light

 

if a sound is made near 

the Portable Loop?

The Portable Loop 

has a fault. 

Contact 

your dealer

.

The Portable Loop is

 

working correctly

.

NO

YES

NO

STEADY

YES

YES

NO

The Portable Loop 

has a fault. 

Contact 

your dealer

.

If you are still experiencing problems, please contact your local dealer.

Summary of Contents for IL-PL20

Page 1: ...Portable Loop Installation User Guide March 2017 IL PL20 ...

Page 2: ......

Page 3: ...ation changes may not be reflected in this manual Images labels packaging accessories and product colours are subject to change without notice Contents Product Overview Components Setting Up Using the System Additional Connections Important Information Troubleshooting 4 4 5 6 7 8 9 ...

Page 4: ...n rooms as required and is used in small rooms where conversation between two people takes place Components 4 2 3 1 Hearing Loop Sticker 2 Portable Loop 3 Power Supply 4 Installation User Guide 1 Please note there is a Portable Loop Shelf available as an accessory which is an ideal storage unit and charging location for the Portable Loop ...

Page 5: ...switch on the left hand side of the rear of the unit to the ON position The system is now ready to use EXT MIC Status light Hearing device wearer It is important to fully charge your unit once you have received it 1 Plug the power supply in to the mains socket 2 Connect the power supply lead to the the rear of the Portable Loop using the socket marked Power The status light will then rapidly flash...

Page 6: ... wearer should be no more than 1 2 metres away from the unit 3 Draw the hearing device wearer s attention to the sign on the unit checking their device is in the T position 4 Ask the hearing device wearer to check the volume setting on their device If you follow the above steps and the hearing device user is still unable to pick up a clear signal the issue is one of the following The Portable Loop...

Page 7: ...he jack plug into the socket marked EXT on the rear of the Portable Loop 3 Position the Portable Loop so it faces the hearing device wearer Please note the internal microphone is inactive when an external device is connected Additional Connections External Microphone SCART Lead 1 Insert the microphone plug into the socket marked EXT on the rear of the Portable Loop 2 Position the Portable Loop in ...

Page 8: ...tus light will show an infrequent red flash as well as the normal green indication for audio The unit may be charged while the system is in operation If audio is picked up while charging is occuring the status light will flash green and red When the Portable Loop is not being used it should be left connected to the charger with its switch in the off position This consumes very little power ...

Page 9: ...lashing red or is it a steady red Charge the unit until the light becomes steady Switch on the Portable Loop power switch Is the red light replaced by a green light if a sound is made near the Portable Loop The Portable Loop has a fault Contact your dealer The Portable Loop is working correctly NO YES NO STEADY YES YES NO The Portable Loop has a fault Contact your dealer If you are still experienc...

Page 10: ...10 ...

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Page 12: ...Local dealer UK ROW 44 0 1732 223900 sales contacta co uk US Canada 1 616 392 3400 info contactainc com www contacta co uk ...

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