Disposal
en
29
Fault
Cause and troubleshooting
and hotplates do not heat up
Demo mode is activated.
1.
Disconnect the appliance from the power supply for 30 seconds by briefly
switching off the circuit breaker in the fuse box.
2.
Touch any control within the next 3 minutes.
A message with "E" appears on
the display, e.g. E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a
If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
11 Disposal
Find out here how to dispose of old appliances cor-
rectly.
11.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
▶
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
12 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on troubleshooting in these instructions
or on our website. If this is not the case, contact our
after-sales service.
With any warranty claims, we will make sure that your
appliance is repaired by trained after-sales technicians
using genuine spare parts, including after the manufac-
turer's warranty has expired.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
12.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate is located on the appliance certificate.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
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