34
Rectifying faults
Faults often have simple explanations. Please read the notes in
the table before calling the after
sales service.
The electronics of your hob are underneath the control panel.
For various reasons, the temperature in this area may rise
sharply.
In order that the electronics do not overheat, the hotplates are
switched off as and when necessary. The
”ƒ
,
”…
, or
Ӡ
display
appears alternately with the
•
or
œ
residual heat indicator.
After-sales service
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list..
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Display
Fault
Measure
Blank
There is no power supply.
Check the household fuse for the appliance. Check whether
there is a power cut by trying other electronic appliances.
All displays flash
The touch controls are wet or an object is
resting on them.
Dry the touch controls or remove the object.
”ƒ
Several hotplates have been used over a
prolonged period at high power settings.
To protect the electronics, the hotplate
has been switched off.
Wait a while. Touch any touch control. When
”ƒ
goes out, the
electronics have cooled down sufficiently. You can continue
cooking.
”…
Despite the switch-off by
”ƒ
, the electron-
ics have become hot again. All hotplates
have therefore been switched off.
Wait a while. Touch any touch control. When
”…
goes out, you
can continue cooking.
Ӡ
and the heat set-
ting flash alternately.
An audible signal
can be heard
Warning: There is a hot pan in the area of
the control panel. There is a risk that the
electronics will overheat.
Remove the pan. The fault display goes out shortly afterwards.
You can continue cooking.
Ӡ
and audible sig-
nal
There is a hot pan in the area of the con-
trol panel. To protect the electronics, the
hotplate has been switched off.
Remove the pan. Wait a while. Touch any touch control. When
Ӡ
goes out, you can continue cooking.
”‰
The hotplate was in operation for too long
and has switched itself off.
You can switch the hotplate back on again immediately.
