49-2000227 Rev. 0
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Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven .
For the first few uses, follow your recipe times
and temperatures carefully and use rack positions
recommended in the Cooking Guide . If you still
think your new oven is too hot or too cold, you
can adjust the temperature yourself to meet your
specific cooking preference . See the Special
Features section .
Food does not bake
properly
Oven controls improperly set .
See the Cooking Modes section .
Rack position is incorrect or rack is not level . See the Cooking Modes section and Cooking Guide .
Incorrect cookware or cookware of improper
size being used .
See the Cookware section .
Oven temperature needs adjustment .
See the Special Features section
.
Food does not broil
properly
Oven controls improperly set .
Make sure you select the appropriate broil mode .
Improper rack position being used .
See Cooking Guide for rack location suggestions .
Cookware not suited for broiling .
Use a pan specifically designed for broiling .
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease .
If using aluminum foil on broil pan, wrap tightly and
add slits conforming to those in the pan to allow
grease to drain .
Oven temperature too
hot or too cold
Oven temperature needs adjustment .
See the Cooking Modes section .
Oven appears not to
work
A fuse in your home may be blown or the
circuit breaker tripped .
Replace the fuse or reset the circuit breaker .
Oven controls improperly set .
See the Using the Oven section .
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions .
This is normal .
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain a
tighter control over your oven's temperature .
You may hear your oven's heating elements
"click" on and off more frequently than in
older ovens to achieve better results during
baking, broiling, and self-clean cycles .
This is normal .
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped .
Replace the fuse or reset the circuit breaker .
Sometimes the
oven takes longer to
preheat to the same
temperature
Cookware, food, and/or number of racks in
oven .
Cookware, food, and racks in the oven will cause
differences in preheat times . Remove excess items
to reduce preheat time .
Oven light does not
work
Light bulb is loose or defective .
Tighten or replace bulb . See the Maintenance section
for instructions on how to replace the bulb .
Oven will not self-
clean
The temperature is too high to set a self-
clean operation .
Allow the oven to cool and reset the controls .
Oven controls improperly set .
See the Cleaning the Oven section .
Excessive smoking
during clean cycle
Excessive soil or grease .
Press the
Cancel/Off
pad . Open the windows to
rid the room of smoke . Wait until the
LOCKED
light
goes off . Wipe up the excess soil and reset the
clean cycle .
Troubleshooting Tips ...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service .
TROUBLESHOOTING
TIPS
Summary of Contents for VGBS100
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