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Problem

Solution/Issue

TV does not 
operate

Make sure the power cord is plugged in.
Try another AC outlet.

Unplug unit for an hour, then plug it back in.

Normal picture, but 
no sound

Check the volume settings.
Sound muted? Press MUTE button.
Try another channel.
Check audio cable connections.

The remote control 
does not work

Make the remote control is in range with no obstructions.
Check the batteries.
Correct operating mode set: TV, VCR etc.

Poor sound or no 
sound

Station or Cable TV experiencing problems, tune to another station.
Check sound adjustments (Volume or Mute).
Check for sources of possible interference.

Poor picture or no 
picture

Station or Cable TV experiencing problems, tune to another station.
Make sure channels are set into memory.
Check antenna or Cable TV connections, adjust antenna.
Check for sources of possible interference.
Check picture control adjustments.

Poor TV reception

Adjust the antenna position to a stronger signal receiving angle.
Check the Antenna connection is tight to the TV.
Check there is power supplied to the Antenna distribution box.

RV.
Ensure the internal RV coax jump cable is connected to the correct port.

Poor Cable / 
Satellite TV
Reception

Check incoming Cable is connected correctly to RV.
Ensure cable splitter box has power.

RV.
Ensure the internal RV coax jump cable is connected to the correct port.
Check Dish has not obstruction.

Sleep Timer is set.
Power interrupted.

TV AV input plays 
black and white

Check RCA connections on the back of the TV and from the source to ensure they are connected to 
the correct connections. Ensure the yellow connection is in the correct port.

Trouble Shooting

19

Summary of Contents for CX39A21DC

Page 1: ...HD LED TV Instruction Manual Model CX39A21DC...

Page 2: ...ons Includes Setup Connecting the Stand 4 Mounting the TV on a wall Remote Batteries Main Menu Operation SetupWizard 5 Orientation TV Controls Inputs 20 Customer Support Warranty 7 Remote Setup Menu P...

Page 3: ...1 Important Safety Instructions...

Page 4: ...Important Safety Instructions gently 2...

Page 5: ...A Batteries B Wall mount Screws BM6 10mm ase Stand and Screws Instruction Manual Requires 2 AAA size batteries included When placing TV on at surface be careful not to push scratch or otherwise damage...

Page 6: ...bag 1 Assemble the wall mount adapter 2 Install the wall mount adapter on a wall with screws 3 Install the wall mount brackets onto rear cabinet with the VESA screws 4 Buckle the brackets with TV int...

Page 7: ...the input source MENU Press to enter the main menu VOL Press to increase the volume VOL Press to decrease the volume CH Press to skip to the next channel CH Press to skip to the previous channel TV C...

Page 8: ...of a computer Connects to the VGA output jack on a personal computer Connects to the Audio in ports of an audio device HDMI in HDMI in HDMI in Connects to the ANTENNA CABLE or CABLE BOX Composite Comp...

Page 9: ...he previous track chapter During playback press to select the next track chapter Switch to the previous display Move to the next display Jump to a specific time on a DVD VCD MP3 WMA or CD Press to sta...

Page 10: ...me Store Press button to select and press ENTER utton to enter the sub menu Note This page is only enable when you have Energy Star request Select Language Pres utton to select the language to be used...

Page 11: ...ou want Pres utton on the remote control to adjust Press button on the remote control to select and press ENTER utton to enter the sub menu Auto Scan Pres utton to select the antenna type Press button...

Page 12: ...or back to parent menu Press M Press button to select among Menu Languag Transparen SD Timeou lose aptio ver Scan nput Labe ther setting estore Defaul etup Wizard Voice Guidance Video Description Pre...

Page 13: ...nter ENTER ENU again to exit or back to parent menu Press M button to select among Picture Mod Brightness ontras olo Tin harpnes olor Temperature Press Advance ettings Press to enter ENTER Press butto...

Page 14: ...er ENTER ENU again to exit or back to parent menu Press M Press button to select among Sound Mode Trebl as alanc MTS Audio Languag Digital Audio Output Surround Sound AVL Press to enter ENTER Press bu...

Page 15: ...ess to enter ENTER ENU again to exit or back to parent menu Press M button to select among Sleep Time Time Zon aylight Saving Tim Time Forma Auto Cloc lock Press Press to enter ENTER Press button to a...

Page 16: ...M button to select among Change Password Key Loc ystem Loc nput Bloc S Ratin anada Ratin Press RRT Settin eset RRT Press to enter ENTER Press button to adjust ENU again or back to parent menu Press M...

Page 17: ...o enter ENTER ENU again to exit or back to parent menu Press M button to select among Air Cabl Auto Sca avorite Channel Lis how Hid hannel Numbe hannel Label Press Press to enter ENTER Press button to...

Page 18: ...ting Media menu Plug in USB device then press INPUT button to set the Input Source to Media Media in the Source menu then press Enter button to enter the main Media menu then press Enter button to ent...

Page 19: ...Enter Press Menu Enter Enter Enter Enter Media Menu 17...

Page 20: ...Enter Press Menu Enter Enter Enter Press Press Menu Media Menu 18...

Page 21: ...els are set into memory Check antenna or Cable TV connections adjust antenna Check for sources of possible interference Check picture control adjustments Poor TV reception Adjust the antenna position...

Page 22: ...ce paid by the purchaser for the product Services provided under the terms of this warranty are your exclusive remedy Coverage Does NOT Include Any product which has been subject to damage due to an a...

Page 23: ...River Park Inc 21953 Protecta Drive Elkhart IN 46516 http www riverparkinc com U S 800 442 7717 International 574 522 7781...

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