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Connex SolarPro

My Connex Mobile App  

Primary app for registered owner

SAFETY: How it works

1. eCall - Automatic crash alert & fast response by 24/7 SOC 

Download My Connex mobile app

 *Microtag Pairing Process

1. 

LOGIN

 - Login to My Connex mobile app and select “Microtag” to pair.  

  Ensure Bluetooth is 

ON

.

2. 

ACCEPT

 - Accept ALL “Permissions” to pair.

3. 

CLICK

 - Click “Search” to find Microtag and click Found Microtag to pair.

4. 

ACTIVATE

 - Microtag is successfully paired.

 

 

Once activated, you will receive a push notification and Microtag will beep. 

 

Go to “More” to add new drivers (if required).

Download 

My Connex

 mobile app from 

App Store

 or  

Google Play Store

.

 

Login

 to My Connex mobile app using the username and 

password sent to you via 

SMS 

during activation 

of the device.

*MSD

 (minimum sets of data)

- Location, direction, time

- Acceleration Severity Index (Crash severity)

Device automatically

alerts & sends 

MSD*

 to SOC

SOC

MINOR ACCIDENT RESPONSE

- SOC will call the actual driver if ADR is activated or registered phone number to check if assistance may be required.

SERIOUS ACCIDENT RESPONSE

-  SOC will call the actual driver if ADR is activated or registered phone number.

-  If no response, SOC will verify the severity and if serious, SOC will call MERS 999 to send ambulance to the actual location.

Summary of Contents for SolarPro

Page 1: ...1 Connex SolarPro Connex SolarPro User Manual...

Page 2: ...B charging cable in case vehicle is regularly parked in areas without sunlight 1x Microtag for ADR Phone distraction back up emergency button on center console Note You need to pair the Microtag with...

Page 3: ...or the SVR device is located at the area highlighted in Figure 1 vehicle passenger cabin or Figure 2 rear luggage compartment Figure 1 Vehicle passenger cabin Figure 2 Rear luggage compartment SVR dev...

Page 4: ...More to add new drivers if required Download My Connex mobile app from App Store or Google Play Store Login to My Connex mobile app using the username and password sent to you via SMS during activatio...

Page 5: ...ll keep flashing in RED for 2 minutes and turns OFF Alternatively you can press the SOS button on your Microtag to request for breakdown service Please ensure your smartphone is paired with the Microt...

Page 6: ...tatus Ignition ON or OFF driving or parked device battery voltage solar panel charge status Device battery low alert If the battery voltage is low for either the eCall Device or SVR Device you will be...

Page 7: ...gether with the registered vehicle number Step 3 Upon verification our SOC will activate stolen vehicle recovery SVR process Step 4 SOC will then liaise with the Police and keep you updated on the the...

Page 8: ...e When the SVR device battery is low you will receive a battery LOW alert via push notification You may purchase a standard CR123A battery and carry out the battery replacement as per the steps below...

Page 9: ...on your Microtag to request for breakdown service Please ensure your smartphone is paired with the Microtag Alternatively you can call our service provider at 603 7841 5679 to request for breakdown s...

Page 10: ...eading causes of accidents worldwide is texting while driving Microtag will sound Real Time beeping alerts to notify drivers about unsafe events prevent phone distraction and keep all passengers safe...

Page 11: ...app Service termination You would like to terminate the service Change of Details Product warranty is 2 years exclude battery from the date of first activation except in the event of loss or damage d...

Page 12: ...XXXXXXXXX Contact us For more information contact our CSE SOC 24 7 Secure Operations Centre Tel 603 5888 0000 Declare a Theft 24 hours daily Customer Service Mon to Sat 9am to 7pm Email customerservic...

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