Problem
Cause
Solution
Gen. running but no
output available.
1. Generator circuit breaker
has tripped.
1. Reset circuit breaker.
2. Poor connection or
defective cord set.
2. Check and repair.
3. Connected device is bad.
3. Select a different load or
appliance in good condition.
4. Fault in generator.
4. Contact a qualified
professional.
Generator runs good
but bogs down when
loads are connected.
1. Short circuit in a
connected load.
1. Disconnect shorted electrical
load.
2. Generator is overloaded.
2. Review load power
requirements and rearrange.
Switches not working
with gen. power.
1. Switches are in OFF or LINE
position.
1. Move switches to GEN
position.
2. Generator circuit breaker
has tripped.
2. Reset circuit breaker.
3. Poor connection or
defective cord set.
3. Check and repair.
4. Connected device is bad.
4. Select a different load or
appliance in good condition.
5. Fault in generator.
5. Contact a qualified
professional.
Appliances do not
operate after utility
power is restored.
1. Switches are in GEN or OFF
position.
1. Move switches to LINE
position.
2. Circuit breaker tripped.
2. Reset circuit breaker.
Only some loads
work on generator
power.
1. Circuit breaker tripped.
1. Reset circuit breaker.
2. Switch on generator in
120V position
2. Move generator switch to
120/240V position.
3. Poor connection or
defective cord set.
3. Check and repair.
GFCI breaker on
generator trips when
connected to switch
1. Neutral / Ground bond in
generator
1. The EGS will not function with
a GFCI protected generator
output.
Trouble Shooting
12
