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Connected IO Inc., CONFIDENTIAL 

CIO Router: ER2500T-XX-CAT1 User Manual 

Revision: 4.0 

 

 

 

 

 

 

Number 

Item 

Description 

WAN Port 

WAN Port for establishing links to leased telecommunication circuits 
LED: Solid Green for Link, Flashing Green for Traffic 

LAN Port 

LAN Port for Wired Ethernet Clients 
LED: Solid Green for Link, Flashing Green for Traffic 

 

 

 

Number 

Item 

Description 

WiFi Antenna 

SMA connector for WiFi Antennas (NOT Reverse Polarized) 

Cellular Antennas 

SMA connector for both Primary and Diversity Antenna Ports 

 

WiFi LED, Orange: Wifi is connected/Off: No WiFi 

Summary of Contents for ER2500T CAT1 Series

Page 1: ...CIO Router ER2500T XX CAT1 User Manual Revision 4 0 Connected IO Inc CONFIDENTIAL CIO Router ER2500T XX CAT1 User Manual Rev V4 0 28th Jan 2019 ...

Page 2: ...CAT1 User Manual Revision 4 0 Revision History Date Rev No Description By 03 28 2018 V1 0 Initial draft CIO 03 29 2018 V2 0 Removed Section 7 4 CIO 03 29 2018 V3 0 Added Professional Install sections 7 4 1 7 4 2 CIO 01 28 2019 V4 0 Replace Emu with CIO CIO ...

Page 3: ...ting to the WiFi 12 4 System Maintenance 13 4 1 Backup the Configuration 14 4 2 Restore the Configuration 14 4 3 Reset to Factory Default under Web GUI 15 4 4 Firmware Upgrade 16 5 Modem 17 5 1 AT Command 18 5 2 APN Change 18 6 LOGS 19 6 1 System LOG 19 6 2 Kernel LOG 19 7 Antenna 20 7 1 Detachable Antennas 20 7 2 Detachable Antenna Guidelines 20 7 3 Antenna Installation Guidelines 20 7 4 Professi...

Page 4: ...nnelle 21 8 Environmental 22 8 1 Operating Environment 22 8 2 Physical Parameters 22 9 Approvals and Certifications 22 9 1 Manufacturing 22 9 2 North American Certifications 22 9 2 1 ER2500T NA CAT1 ER2500T VZ CAT1 22 9 2 2 ER2500T NA CAT1 22 9 2 3 ER2500T VZ CAT1 23 9 3 FCC General Warning 23 9 4 Industry Canada IC Notices 24 ...

Page 5: ...is made by an operator certified LTE module This document provides instructions and basic operational guidelines to aid a Systems Administrator with the deployment of this product 2 Hardware Configuration 2 1 Product Interfaces Number Item Description 1 DC Power Input 12VDC 2 0A Input Center conductor is Positive 2 Reset Button Push Release to reset the device Push Hold for 5 seconds then release ...

Page 6: ...rcuits LED Solid Green for Link Flashing Green for Traffic 5 LAN Port LAN Port for Wired Ethernet Clients LED Solid Green for Link Flashing Green for Traffic Number Item Description 6 WiFi Antenna SMA connector for WiFi Antennas NOT Reverse Polarized 7 Cellular Antennas SMA connector for both Primary and Diversity Antenna Ports 8 WiFi LED Orange Wifi is connected Off No WiFi 6 7 8 ...

Page 7: ...0 B5 850 Yes 802 11 b g n compliant ER2500T VZ CAT1 B2 1900 PCS B4 1700 2100 AWS 1 B13 700 c No Fallback Yes 802 11 b g n compliant 3 System Configuration 3 1 Initial IP Setup The Router Management GUI can be accessed through the Ethernet ports with the default IP address of 192 168 71 1 To configure The Router follow the following sequence Connect the Ethernet cable between the computer and The R...

Page 8: ...User Manual Revision 4 0 Figure 1 Login Page The Router overview is available after logging into the GUI the overview page includes important messages such as system status and memory information as shown in Figure 2 Figure 2 Overview Page ER2500T VZ ER2500T VZ ...

Page 9: ...Connected IO Inc CONFIDENTIAL 9 CIO Router ER2500T XX CAT1 User Manual Revision 4 0 3 2 Setup New IP Select Network Interfaces as shown in Figure 3 ...

Page 10: ...Connected IO Inc CONFIDENTIAL 10 CIO Router ER2500T XX CAT1 User Manual Revision 4 0 Figure 3 Network List Select LAN and click Edit from Figure 4 ER2500T VZ ...

Page 11: ...IDENTIAL 11 CIO Router ER2500T XX CAT1 User Manual Revision 4 0 Figure 4 Interface Overview Enter the new IP address in the IPv4 address filed and then click the Change icon in the bottom right corner in Figure 5 ER2500T VZ ...

Page 12: ... 12 CIO Router ER2500T XX CAT1 User Manual Revision 4 0 Figure 5 New IP Address for LAN After the new IP setup scroll down to the bottom of the page and press Save Apply as shown in Figure 6 Figure 6 Save the New Setting ER2500T VZ ...

Page 13: ... icon and if there are wireless networks in range try to connect to a WiFi ConnectedIO_M2M network without security key as shown in Figure 6 Figure 8 Network Internet Access Open a browser and typing http 192 168 71 1 to login into the GUI again Once the GUI is up the user should see The Router overview with WiFi Connection information as shown in Figure 9 Wireless Information Figure 9 Wireless In...

Page 14: ...evision 4 0 4 System Maintenance This chapter describes how to back up the current The Router configuration to your computer and how to restore that same configuration later if needed This can be done by selecting System Backup Flash Firmware Figure 10 System List ER2500T VZ ...

Page 15: ...ile in the folder you ve specified Figure 11 Backup the Configuration The file is in tar gz format CIO suggests that you rename it to a meaningful filename for easy recovery 4 2 Restore the Configuration Click the icon Choose File select the backup file and then click Upload archive in flash operations page as shown Figure 7 Device will write the stored configuration back to flash then reboot the ...

Page 16: ...3 Reset to Factory Default under Web GUI Click the icon Perform reset a warning window will pop up saying Really reset all changes The device will reset to factory default and reboot if Yes is chosen NOTE It is important NOT to power off the device before the entire process is completed Figure 8 Reset to Default ER2500T VZ ...

Page 17: ... to the device then click Flash image After system uploads the file click Proceed on the confirmation page as shown in Figure 15 The upgrade process may take longer than 10 minutes for flashing and rebooting It is important NOT to power off the device during the process Administrators can PING the device after the upgrade process is completed to ensure that the device is programmed and rebooted su...

Page 18: ...Connected IO Inc CONFIDENTIAL 18 CIO Router ER2500T XX CAT1 User Manual Revision 4 0 Figure 10 Firmware Upgrade 5 Modem Select Network Modem as shown Figure 11 Figure 11 Modem Page ER2500T VZ ER2500T VZ ...

Page 19: ... message bar right below the command see Figure 12 Figure 12 AT Command Example 5 2 APN Change Typically the APN is auto configured or auto detected The APN Change command allows you to change the local telecommunication company Enter the APN name and click Change button as shown in Figure 13 Figure 13 APN Change If you would like to check whether the APN setting is successful pleases enter AT com...

Page 20: ...CONFIDENTIAL 20 CIO Router ER2500T XX CAT1 User Manual Revision 4 0 6 LOGS 6 1 System LOG Select Status System Log Figure 21 System Log 6 2 Kernel LOG Select Status Kernel Log Figure 14 Kernel Log ER2500T VZ ER2500T VZ ...

Page 21: ...Z CAT1 700 MHz 6 6 dBi 6 9 dBi 850 MHz 6 6 dBi N A 1700 MHz 6 0 dBi 6 0 dBi 1900 MHz 8 5 dBi 9 0 dBi 7 3 Antenna Installation Guidelines When installing the antenna to The Router product line there are many items to consider so good antenna performance can be maintained Install the antenna in a place covered by the LTE signal Antenna must not be installed inside a metal case Antenna shall also be ...

Page 22: ...e detail 5 Warning Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules The violation of the rule could lead to serious federal penalty 7 4 2 Instructions d installation Professionnelle 1 Installation Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant le...

Page 23: ...oHS Compliance This device has been tested and found to be RoHS compliant with the council RoHS directive 2011 65 EU 9 2 North American Certifications 9 2 1 ER2500T NA CAT1 ER2500T VZ CAT1 FCC Compliance o This device Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfe...

Page 24: ...on If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circui...

Page 25: ... gain greater than the maximum gain indicated for that type are strictly prohibited for use with this device No Manufacturer Part No Antenna Type Peak Gain 1 GTT Europe LTD OA LTE 01 01 GT Omni Dipole LTE 698 960MHz 1710 2170MHz 2500 2960MHz 0 7 dBi Max 3 8 dBi Max 3 2 dBi Max WiFi 2400MHz 2500MHz 3 1 dBi Max 9 4 Industry Canada IC Notices Canada Industry Canada IC Notices This device complies wit...

Page 26: ...egrates an LTE 4G and WiFi radio function Is uses an external antenna dipole antenna and a standard antenna connector SMA type which is not covered under FCC 15 203 requirements Therefore this equipment needs to be installed by a professional technician since the M2M application usually resides inside other equipment where the end user cannot change the external antennas easily There is no doubt t...

Page 27: ...T XX CAT1 User Manual Revision 4 0 No Manufacturer Part No Antenna Type Peak Gain 1 GTT Europe LTD OA LTE 01 01 GT Omni Dipole LTE 698 960MHz 1710 2170MHz 2500 2960MHz 0 7 dBi Max 3 8 dBi Max 3 2 dBi Max WiFi 2400MHz 2500MHz 3 1 dBi Max End of Document ...

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