Conklin FS CDN remote control User Manual Download

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8. Account Services

View current billing activity for a specific user or for all of the
users in an account.



Access the

Account

menu (page 48) and

select

Activity

If you have questions
about your bill, please
contact Customer
Service.



To view details about

a particular item,

select the item and

press

Summary of Contents for FS CDN remote control

Page 1: ...release 5 6 ...

Page 2: ......

Page 3: ...ea ar rc ch h f fo or r p pr ro og gr ra am ms s 1 11 1 Quick Search 11 Advanced Search 12 A Ac cc ce es ss s m me en nu us s 1 14 4 G Ge et t h he el lp p 1 14 4 L Lo og g o ou ut t 1 16 6 3 Optional Menu Features 17 W We ea at th he er r 1 18 8 A Al le er rt ts s 1 19 9 4 Paid Programming PPV PPB 20 P Pa ay y p pe er r V Vi ie ew w 2 20 0 P Pa ay y p pe er r B Bl lo oc ck k 2 23 3 5 Video on Dem...

Page 4: ... ro ol ls s L Lo oc ck ks s 5 56 6 P Pu ur rc ch ha as se e s su ub bs sc cr ri ip pt ti io on n p pa ac ck ka ag ge es s 6 60 0 M Ma an na ag ge e S Su ub bs sc cr ri ip pt ti io on ns s 6 63 3 M Ma an na ag ge e u us se er r a ac ct ti io on ns s 6 64 4 S Se et t A Au ut to ol lo og gi in n 6 66 6 V Vi ie ew w s su ub bs sc cr ri ib be er r d de et ta ai il ls s 6 67 7 V Vi ie ew w b bi il ll li...

Page 5: ...ctive television service including Favorite Channels Video on Demand VOD Pay per View PPV DVR Parental Locks Chat TV Caller ID alert This manual is your guide to accessing these services through the remote control unit R Re em mo ot te e C Co on nt tr ro ol l F Fu un nc ct ti io on ns s fs cdn Universal Remote model UR5U 8700L IPCI ...

Page 6: ...Remote Control Functions iv Entone Remote model RCP UM3 ...

Page 7: ...Remote Control Functions v ...

Page 8: ...Remote Control Functions vi fs cdn Universal Remote model URCPLUS ...

Page 9: ...Remote Control Functions vii Amino Advanced Remote Wegener 515 ...

Page 10: ...Remote Control Functions viii model UR4 A803 WEG ...

Page 11: ...his time the set top box will shut down and start up again lights may flash or blink and messages will appear on your TV screen Startup is complete when the Welcome screen on your TV screen prompts you for your password see Log in on page 3 Follow the instructions below to set up your system P Pr ro og gr ra am m t th he e r re em mo ot te e c co on nt tr ro ol l Before you can use the remote cont...

Page 12: ...for the screen to activate The Welcome screen will display Welcome screen Note Your screen may have a different background 3 On the remote control press the STB button 4 Use the number keys on the remote control to enter the 8 digit PUK pin unlock code available from your fs cdn provider Press OK If you make a mistake typing the PUK press Pg Back to erase the error 5 Continue with Log in ...

Page 13: ...n 2 To log in as a user other than the one displayed press OK to select a different name Be sure to use the manager user name and password when you sign in for the first time 3 Enter the numeric password for the selected user using the number keys Press OK The default password is 1 2 3 4 Use number buttons on the remote control to enter your password ...

Page 14: ...n ng ge e t th he e c ch ha an nn ne el l Using Number buttons enter the channel number OR On the CH Channel buttons scroll up or down one channel at a time V Vi ie ew w C Cu ur rr re en nt t C Ch ha an nn ne el l I In nf fo or rm ma at ti io on n Press INFO to see a description of the program you re watching Current channel information ...

Page 15: ...gram progress bar S Se et t F Fa av vo or ri it te es s When you set Favorite channels you create a separate program guide just for the channels you watch the most your Favorites Press GUIDE twice to see My Channels program guide Use and buttons to select a channel you want to add to your Favorites program guide Press the INFO button to see program information ...

Page 16: ...vorites With Add Channel to Favorites selected press OK on the remote control After you set up Favorite channels press GUIDE three times to see the Favorites program guide Sample Old and New screens your screen may look different ...

Page 17: ... the guide provides a key to the remote control buttons that navigate through channels and program times Buttons Function Arrows Scroll through channels and times Pg Up Down Jump to previous next channels Pg Back Fwd Jump to previous next times Rewind FastFwd Jump to previous next day Help Bar appears only if activated Refer to Appearance on page 72 for more information In the Help Bar mine denote...

Page 18: ...to see program information From the Program Information window you can set the program to be recorded just one time or several times if it s a series In this section Record a Program Once Record a Series Set a Manual Recording Record a Program Once First select a program in the channel guide To record the selected program only select Record and press OK To record a program you re already watching ...

Page 19: ... 37 Use the arrow buttons to select up or down arrows then press OK to select the options you want for recording the series Start offset Number of minutes to start recording before the program is scheduled to start End offset Number of minutes to continue recording after program is scheduled to end Keep at least Number of episodes to store Record episodes Record only new episodes or new episodes a...

Page 20: ...ress as many times as needed to see later programming Using arrow buttons navigate to the program you want your TV to tune to later Press OK Press to select Autotune Press OK In the Channel Guide a clock icon indicates that the program is selected for Autotune To cancel an Autotune selection navigate to the program press OK select Cancel Autotune and press OK again ...

Page 21: ...s Search for specific programming in the Channel Guide Press MENU to access the Main Menu Press to select Search and then press OK Quick Search To search for a category of programming such as movies sports series or kids programs press to make your selection and then press OK ...

Page 22: ...egory you selected Use arrow buttons to select an individual program and see its description at the top of the window Press OK to see the options Advanced Search To search for specific programming using search filters such as program title channel or day press to make your selection and then press OK ...

Page 23: ...2 Basic TV Controls 13 Press arrow buttons to select one or more categories Genre Day From start time To end time Channel Title Press OK to scroll through options in the fields on this screen ...

Page 24: ...K View Search Results Press arrow buttons to select a program from the list and see its description at the top of the window Press OK on any selected program to see the available options A Ac cc ce es ss s m me en nu us s The Main Menu is the gateway to most features On the remote control press arrow buttons to make your menu selection and then press OK Press MENU to access the Main Menu Press the...

Page 25: ...ng the remote control and fs cdn features You can get help in several ways Starting at the Main Menu select Settings OK and then Help OK Press the Help shortcut button at the bottom of the screen Press the green button on the remote control Press or to select a topic Press OK ...

Page 26: ...top box and simply turn off your TV when you re not watching However to log in as a different user you must first log out Press MENU to access the Main Menu Press to select Logout Press OK The TV will display the user login screen allowing you to log in again as the same or different user ...

Page 27: ...ng with standard features the Main Menu lists optional features you can purchase from your service provider Sample Old and New Main Menus your menu may look different Press MENU to access the Main Menu Press to select the feature you want and then press OK Features described below are Weather Alerts ...

Page 28: ...4 Paid Programming PPV PPB 18 W We ea at th he er r Select Weather from the Main Menu to display a 6 day forecast for available locations Press to view alternate locations ...

Page 29: ...n screen notification for Telephony Caller ID Chat and Message services if you are a subscriber Sample Old and New screens your screen may look different Press to select a service Press OK to deactivate activate the service A check mark indicates service is activated Select OK and press OK ...

Page 30: ...4 4 P Pa ai id d P Pr ro og gr ra am mm mi in ng g P PP PV V P PP PB B Pay per View and Pay per Block services give you access to special broadcasting P Pa ay y p pe er r V Vi ie ew w Pay to view specific paid programming broadcasts ...

Page 31: ...4 Paid Programming PPV PPB 21 Sample Old and New screens your screen may look different Access the Channel Guide In the Pay per View channel listing select the program you wish to view Press OK ...

Page 32: ...d New screens your screen may look different Use the number keys to enter your PIN and then select Buy Press OK You will be able to view the selected broadcast on this channel at its scheduled time To set up a PIN refer to Activate PIN Protection on page 50 ...

Page 33: ...ay y p pe er r B Bl lo oc ck k Purchase blocks of viewing time on specified channels where available Sample Old and New screens your screen may look different Press GUIDE to open the Channel Guide Select a Pay per Block channel Press OK ...

Page 34: ...4 Paid Programming PPV PPB 24 Use the number keys to enter your PIN and then select Buy Press OK To set up a PIN refer to Activate PIN Protection on page 50 ...

Page 35: ... immediate viewing R Re en nt t a a V Vi id de eo o o on n D De em ma an nd d m mo ov vi ie e Quick search by category Sample Old and New screens your screen may look different In the Main Menu select Movies Press or to select a movie category Press OK Press or to scroll through the Search Results Select a movie and press OK ...

Page 36: ...railer view movie trailer when available Press OK and follow the on screen instructions When PIN Protection is activated the system will ask for your PIN Refer to page 50 to learn about PINs Search by expanded category list Use this method to narrow your search by category and or rating With Search selected press OK ...

Page 37: ...ss arrow buttons to select Genre and Rating categories Press OK to scroll through category options Select Search and press OK Select options in as few or as many categories as you wish Press or to scroll through Search Results Select a movie and press OK Follow instructions on the bottom of page 25 to rent the movie ...

Page 38: ...select the ABC box at the category you want to search Title Director or Actor Press OK In the pop up keyboard select and press OK for each letter to spell the movie title director last name or actor last name partial spelling is okay When you re done select the check mark symbol and press OK Select Search and press OK Press or to scroll through Search Results Select a movie and press OK Follow ins...

Page 39: ...edly to increase speed Indicates Rewind or Fast Forward mode and rate 2x twice as fast as Play speed 4x four times as fast and so on Number keys 0 9 OR arrow keys Skip among the ten movie sections Number keys Press the number of sections to skip over for example press 6 to start at section 7 of the movie 0 takes you to the beginning Arrow keys Press right or left arrow key to skip forward or back ...

Page 40: ...ogramming you record S Se et t a a M Ma an nu ua al l R Re ec co or rd di in ng g Manual recordings let you specify a specific time channel and or date to record without using the channel guide For example you could record one channel for an entire evening Sample Old and New screens your screen may look different In the Main Menu select My DVR Set Manual Recording ...

Page 41: ...ct up or down arrows at each field then press OK to scroll to the setting you want Channel From To Start end times Repeat How often to record at these settings such as Just Once Weekdays only Daily Period start Date to start recording ...

Page 42: ...en select the check mark or OK If you don t select a name the system will assign one You will see it when you check recording schedules at My DVR Scheduled On the Set Manual Recording window select Set and then press OK Click OK in the confirmation window To view a list of programs you ve scheduled select My DVR Scheduled V Vi ie ew w a a r re ec co or rd de ed d p pr ro og gr ra am m Sample Old a...

Page 43: ...pisodes recorded Manual Recordings Manual recordings All All recordings for the user logged in All users recordings All recordings made or scheduled by all users on this set top box For information about different types of recording see Record a program or series starting on page 8 In the list that appears press to select a program and press OK Information at the top of the window describes the se...

Page 44: ...o start the program at the beginning or select Resume to continue watching a previous program from the point where you stopped Press OK To navigate in the recorded program use VOD control buttons Play Stop Pause Rewind Fast Fwd ...

Page 45: ... listed by date or by title and press OK From the list of programs select the program to remove and then press OK To remove the selected program or stop recording a series select one of these options and press OK Remove Erase the selected program from the Recorded list Remove all Erase all programs in the Recorded list Interrupt series Keep the series already recorded but stop recording future epi...

Page 46: ... selected program Start Play the recording Resume Continue to play the program if it has already been started Settings Change recording preferences for the program for more information about recording preferences see Select Default DVR Settings on page 37 ...

Page 47: ...g This section describes how to set these controls Default DVR Settings Recording Priorities Select Default DVR Settings Use this option to pre set your recording preferences for different types of programs such as series movies and sports Sample Old and New screens your screen may look different In the Main Menu select My DVR Default DVR Settings ...

Page 48: ...o continue recording after program is scheduled to end Keep until How long to store recorded programs Keep at least Number of episodes to store Record episodes Record only new episodes or new episodes and reruns Select Apply and press OK Select Recording Priorities If the number of recordings scheduled at one time is more than allowed use this option to choose which program to record This is usefu...

Page 49: ...recording display in a list The higher the program in the list the higher its priority To move a program higher or lower follow these steps To move higher Select the program then press OK To move lower Select the program then press the Info red button ...

Page 50: ...n ns s My Services are optional services you can purchase from your service provider Sample Old and New Main Menus your menu may look different Find available service options on the Main Menu or by selecting My Services Some services are described below Telephony Messages Chat ...

Page 51: ...pop up alert at the top of your TV screen when you have an incoming phone call The alert shows phone numbers for the receiver and caller When the call alert appears simply wait for it to time out or press OK on the remote control to close the alert To activate Caller ID refer to Alerts on page 19 ...

Page 52: ...m Only Messages subscribers can use this feature To subscribe refer to Purchase subscription packages on page 60 or call Customer Service Press to select a message to read Press OK View the message you selected To keep the message viewable in the Unread message list click OK to select Set To Unread Otherwise press EXIT To view all messages press OK to change from Unread Only to All Then select Get...

Page 53: ...t the system to display on screen alerts of incoming messages and remember your password click Messages Settings and select Remember Select Don t Remember to disable on screen email alerts and require a password for viewing messages ...

Page 54: ...ture To subscribe refer to Purchase subscription packages on page 60 or call Customer Service Register your existing account Register your existing instant message IM account with AOL Google MSN or Yahoo to chat with your own user name and password Select Registration and press OK On the Chat registration window press repeatedly to highlight the Service field Press OK to scroll and select MSN AOL ...

Page 55: ...r UserID Password Nickname Select ABC and press OK In the keyboard press arrows to select letters and press OK after each When done select the check mark and press OK To complete registration Select Register and then OK Press OK ...

Page 56: ...he user you wish to register In the Chat screen use the arrow buttons to select the Function field Press until you select Connect and then press OK Add a Chat buddy You will add each of your Chat buddies once only before you chat with that buddy for the first time In the Function field select Add Buddy and press OK Use the on screen keyboard to compose the buddy s IPTV username You do not need to ...

Page 57: ... after each As you compose the message it appears in the Input field Send the message Select the check mark and press OK Chat window 1 Status 2 Number of unread messages 3 Buddies 4 Conversation box 5 Function 6 Minimize Maximize Chat window 7 Erase Conversation box 8 Input the message you are composing 9 Formatting tools capital small letters English Spanish erase previous letter number space che...

Page 58: ...tal controls Locks page 56 Purchase subscription packages page 60 Manage subscriptions page 63 Manage user actions page 64 Set Autologin page 66 View subscriber details page 67 View billing activity page 68 A Ac cc ce es ss s t th he e A Ac cc co ou un nt t m me en nu u To set up or change your services first access the Account menu Sample Old and New screens your screen may look different Press M...

Page 59: ... screens your screen may look different From the Account menu select the activity you want Some account activities are described in this section Change Password page 50 Purchase PIN page 50 Rating PIN page 52 Manage Users page 54 and 64 My Own Subscriptions page 63 ...

Page 60: ... enter old password New Use number buttons to enter new password Confirm Enter the password numbers again Press to select OK Press OK A Ac ct ti iv va at te e P PI IN N P Pr ro ot te ec ct ti io on n fs cdn features two types of optional personal identification numbers PINs Purchase PIN allows secure purchase of subscriptions or services and Rating PIN allows parental controls Set Purchase PIN Whe...

Page 61: ...Purchase PIN Complete the fields New PIN Use number buttons to enter 4 digit PIN Confirm new PIN Enter the PIN again Password Enter your 4 digit numeric password Enable PIN Protection Press OK to select Yes or No Will appear only if PIN Protection is activated Click Apply and press OK ...

Page 62: ...4 digit numeric password Enable PIN Protection Press OK to select Yes or No Will appear only if PIN protection is activated If No then this user cannot view programming with a higher rating under any circumstances PIN Protected Rating Press OK to select the highest rating user can view without a Rating PIN Select Apply and press OK Example John is a 13 year old user specified with a TV 14 rating H...

Page 63: ...8 Account Services 53 PIN Protection disabled option No May view as high as TV 14 only ...

Page 64: ... can create additional users in the account Access the Account menu page 48 and select Manage Users Select Create New and press OK If you don t see the Create New option it s because your account already has the maximum number of users Contact Customer Service to add users With ABC selected press OK ...

Page 65: ...se Confirm Enter the password numbers again Rating Press OK to scroll through ratings Stop at the highest rating level you want this user to view Users will need a Rating PIN to view programming higher than the rating you specify here Refer to page 52 for details Sp Limit Press number buttons to enter amount this user may spend per billing period for VoD PPV etc Can not Subscribe Press OK to toggl...

Page 66: ... user out of a program channel page 58 Lock user out of TV indefinitely page 59 For all Lock settings access the Account menu page 48 and select Manage Users For all Lock settings begin by selecting Manage Users and then select the user you wish to control Press OK Select Locks and press OK Continue with the instructions below for the action you want lock user out of program out of channel or out ...

Page 67: ...8 Account Services 57 Lock user out of TV for a set time Complete the From Duration and Daily fields by pressing OK to scroll through options With the fields set select Lock and press OK ...

Page 68: ... Select Channel Locks and press OK Select the program to lock or any program in the channel to lock and press OK Select Lock Program or Lock Channel and press OK To unlock repeat these steps except select Unlock The channel guide will show a padlock symbol to identify the program or channel as locked ...

Page 69: ...s 59 Lock user out of TV indefinitely Select the user account as described on page 56 Select Lock Now and press OK This user will be blocked from logging in To unlock the user repeat these steps except select Unlock Now ...

Page 70: ...cdn The manager user and other users if designated can add subscription features using the set top box refer to Create a user on page 54 to designate Can Subscribe The following instructions are for adding a subscription for the user logged in Manager users can add subscriptions for other users by starting with the Manage Users function refer to Manage user actions on page 64 Access the Account me...

Page 71: ...iptions in the bundle you selected A check mark indicates that the subscription is already purchased for the user logged in Select the subscription you wish to purchase now Press OK Follow the on screen instructions If you re buying Chat or Email service the system will request additional information Refer to Chat and Email on page 62 ...

Page 72: ... Chat or Email Messages service the system will request additional information In the window that appears select ABC beside each field Use the keyboard pop up to complete the Username and Password fields Select the check mark and press OK for each field before starting the next Complete any remaining fields Select Buy and press OK Refer to pages 42 and 44 for more information about Email Messages ...

Page 73: ...urchase subscription packages on page 60 or contact Customer Service View Purchased Subscriptions View subscription bundles already purchased for the user logged in Access the Account menu page 48 and select My Own Subscriptions Select a subscription and press OK View the description of the subscription you chose above ...

Page 74: ...ou can create or modify settings for additional users in the account User settings include subscriptions parental locks password and Autologin Access the Account menu page 48 and select Manage Users Select the user name and press OK Changes you make in the next screens will be for the user you select here ...

Page 75: ...ges on page 60 My Own Sub View current subscriptions for the selected user Locks Activate deactivate parental control for programs or channels Follow steps in Set parental control Locks on page 56 Modify View or change user info including password and rating Activity View billing activity Autologin Set the user login so it doesn t require a password Delete Delete selected user Select Yes or No ...

Page 76: ...gin the login procedure becomes disabled and no password is required Access the Account menu page 48 and select Autologin Press to select Set Autologin User Press OK Use the same steps to turn off Autologin Other users will be able to access your account when Autologin is enabled ...

Page 77: ... ie ew w s su ub bs sc cr ri ib be er r d de et ta ai il ls s View subscriber settings for the user who is currently logged on Access the Account menu page 48 and select Details To change settings please contact Customer Service ...

Page 78: ... y View current billing activity for a specific user or for all of the users in an account Access the Account menu page 48 and select Activity If you have questions about your bill please contact Customer Service To view details about a particular item select the item and press OK ...

Page 79: ...ou can make for your fs cdn system to control Favorite channels Menu language Channel settings Appearance of menus and windows Set top box setup Sample Old and New Main Menus your menu may look different Press MENU to access the Main Menu Press to select Settings and then press OK The Settings menu displays ...

Page 80: ...ppearance Select a different color or design for menus and windows see page 72 Set top box Setup Change advanced set top box settings see page 73 F Fa av vo or ri it te e C Ch ha an nn ne el ls s The channels you set up as Favorites will appear in a separate program guide This way you can avoid scrolling through dozens of channels to find the ones you watch most Select Menu Settings Preferences Fa...

Page 81: ... the language you want and press OK Language order remains the same C Ch ha an nn ne el l S Se et tt ti in ng gs s Channel Settings control broadcast language and audio format Select Menu Settings Preferences Channel Settings Press to select the setting you want to change and press OK Language Select a different language for broadcasts when available Audio Change the audio format options ...

Page 82: ...ransparency Transparent Current program shows through on screen windows Opaque On screen windows are opaque Color Schemes View samples on next page Font Size Type size in on screen windows Font Weight Bold or plain GUI Type New or old Help Bar at left When on keys to shortcut buttons appear below Channel Guide and menus Thumbnail Video When on a small video image of your current program shows whil...

Page 83: ... box Select Menu Settings Preferences Set top box Setup Use the arrows to select the settings you want Digital Audio Output Off or on Component Output SD standard definition or HD high definition Output Aspect Ratio AUTO automatic 4 3 or 16 9 With your selections made arrow to Apply and press OK Changing set top box settings may cause the set top box to reboot ...

Page 84: ...74 ...

Page 85: ...fs cdn username for 36 add a buddy for 36 how to use 37 purchasing 47 registering an Email account for 35 Chat window field definitions 37 color schemes 56 director search for VOD movie by 24 DVR 26 manage 30 priorities 31 settings 30 Email messages 34 Email service purchasing 47 exit fs cdn 15 Favorite channels setting 54 font setting 56 remote controls iv genre search for program by 12 search fo...

Page 86: ...ces setting 54 program the remote control 1 programs quick search 11 search for 11 purchase PIN 40 purchase subscription packages 46 quick search 11 rating PIN setting 41 ratings assign level to user 43 definitions 43 search for VOD movie by 23 setting a PIN for 41 recorded programs recording a program 26 remove 29 resume 28 viewing 27 Recorded Programs feature 8 recording a program once 8 default...

Page 87: ... for program by 12 search for VOD movie by 24 trailer view for a VOD movie 22 TV basic controls 4 programming the remote for 1 user actions manage 49 create new 42 modify settings for 49 set program channel locks for 44 validate the set top box 2 Video on Demand See VOD movie VOD movie advanced search for 24 pausing 25 quick search for 21 resuming 25 rewinding 25 search for by actor 24 search for ...

Page 88: ... website www conklin intracom com Information included in this document is correct at time of release 2011 Conklin Corporation all rights reserved Printed in the USA For further information contact Customer Technical Support at phone 800 877 5228 e mail fscdnsupport conklin intracom com website www conklin intracom com fs cdn and the Intelligent Personal TV logo are registered trademarks of Conkli...

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