Support
Software Updates
The GALEP supported device list is continually being updated and expanded. We advise you to regularly download the latest version from our download page. Currently a
new version is released every 4 to 6 weeks to:
http://www.conitec.net/english/software.php
. The current device list can be found here:
GALEP-5
GALEP-5D
Problems with devices
If you have problems with devices, please send us an email. We need from you the exact name of the device, the description of the problem and following infos :
General
Problems with devices, adapters
Conitec Limited Warranty :
Conitec warrants to the end user that this Conitec product will be free from defects in material and workmanship, for a period of 24 Months after the date of purchase. As a
proof of purchase, should you need to report a defect, please send a copy of the invoice with the device serial number. Defects must be reported immediately after they occur,
or are noted.
The limited warranty does not cover defects which arise as a result of improper or inadequate use, modification of the unit, or disregard of the online help.
Due to today's technical limitations, the warranty does not cover software defects. However, we are very interested in perfecting and delivering flawless software. Please
report any bugs or problems; we will fix them in the next software release, which you can obtain for free.
All wearing parts, like batteries, are not covered by the limited warranty.
Conitec shall fulfill all valid warranty claims either by repair the unit in question, or by replacing it, at its own discretion. The immediate delivery of a replacement device is not
covered by this warranty.
Liability:
In no event shall Conitec be liable for any direct, indirect, special, incidental, or consequent damages.
Repair:
In Germany, repairs are carried out by Conitec Datensysteme GmbH, Dieselstraße 11c, D-64807 Dieburg. In the U.S., repairs are carried out by Conitec Datasystems, Inc.,
5000 Thorne Drive, Suite F, La Mesa, CA 91941. Outside Germany and U.S., contact your local dealer. The limited warranty will not cover shipping charges, duty or taxes
Credits
Copyright © 1996, 2008
Conitec Datensysteme GmbH
Dieselstr. 11c
64807 Dieburg
Tel.: +49 6071 9252 0
Fax.:+49 6071 9252 33
or
Conitec Datasystems, Inc.
5000 Thorne Drive, Suite F
La Mesa, CA 91941
Tel (619) 462-0515
Fax (619) 462-0519
eMail:
Homepage:
http://www.conitec.com
Required information
Where canI find it ?
Example
Operating system
On the Desktop right-click the
Computer
icon, point to and click
Properties
, then read under
System:
.
Windows XP Home SP1
Galep5 software version
In Galep5 software menu
Help
|
About...
.
Galep5 Version 2.1.03
Required information
Where can I find it ?
Example
Used programmer :
GALEP-4, GALEP-5 or GALEP-5D
Product labeling
GALEP-5
Used adapter :
Article Nr. and position or type ( if applicable )
Article Nr. : The number beginning with 21...on the adapter's bottom plate .
Position ( if applicable ) : On the adapter's plate beside the connectors.
Adapter 210842
or
Adapter 210855 Pos. 2
Hardware:
Wolfgang Schulz, Peer Georgi
Software:
Wolfgang Schulz, Wladimir Stolipin, Volker Kleipa, Gennadi Wart, Heinz Schütz, Robert Helmkamp,
Peer Georgi
Documentation:
Christian Lotter, Wolfgang Schulz, Joachim Hanst
Test system
Andreas May, Wolfgang Schulz
Summary of Contents for GALEP-5
Page 15: ......
