Warranty
congatec AG makes no representation, warranty or guaranty, express or implied
regarding the products except its standard form of limited warranty ("Limited Warranty").
congatec AG may in its sole discretion modify its Limited Warranty at any time and from
time to time.
Beginning on the date of shipment to its direct customer and continuing for the
published warranty period, congatec AG represents that the products are new and
warrants that each product failing to function properly under normal use, due to a defect
in materials or workmanship or due to non conformance to the agreed upon
specifications, will be repaired or exchanged, at congatec AG's option and expense.
Customer will obtain a Return Material Authorization ("RMA") number from congatec AG
prior to returning the non conforming product freight prepaid. congatec AG will pay for
transporting the repaired or exchanged product to the customer.
Repaired, replaced or exchanged product will be warranted for the repair warranty
period in effect as of the date the repaired, exchanged or replaced product is shipped by
congatec AG, or the remainder of the original warranty, whichever is longer. This
Limited Warranty extends to congatec AG's direct customer only and is not assignable
or transferable.
Except as set forth in writing in the Limited Warranty, congatec AG makes no
performance representations, warranties, or guarantees, either express or implied, oral
or written, with respect to the products, including without limitation any implied warranty
(a) of merchantability, (b) of fitness for a particular purpose, or (c) arising from course of
performance, course of dealing, or usage of trade.
congatec AG shall in no event be liable to the end user for collateral or consequential
damages of any kind. congatec AG shall not otherwise be liable for loss, damage or
expense directly or indirectly arising from the use of the product or from any other
cause. The sole and exclusive remedy against congatec AG, whether a claim sound in
contract, warranty, tort or any other legal theory, shall be repair or replacement of the
product only
Technical Support
congatec AG technicians and engineers are committed to providing the best possible
technical support for our customers so that our products can be easily used and
implemented. We request that you first visit our website at www.congatec.com for the
latest documentation, utilities and drivers, which have been made available to assist
you. If you still require assistance after visiting our website then please contact our
technical support department by email at [email protected]
Certification
congatec AG is certified to DIN EN ISO 9001:2000 standard.
Copyright © 2008 congatec AG
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