status.
10. Troubleshooting
10.1 If GPS cannot receive the signals normally, please drive to the open
areas for positioning. Generally, it needs 1-2 minutes to receive the first
coordinates. If the data cannot be received after 2-3 minutes, please check
the installation position of the device, making sure it is not being shielded
by any metal.
10.2 If GSM cannot receive the signals normally, please check whether
SIM card is installed correctly or there is no GSM signal at the current
location, such as a basement parking, please drive to a place covered by
GSM signal.
10.3 If the red LED does not work when power is connected, check
whether the fuse is blown. If so, please replace the fuse.
10.4 If the three LEDs do not turn on when power up, press the down side
key, if the three LEDs recover normally, the device is working normally.
10.5 If you have enabled the web based tracking application, and the
device displays off-line on the platform, please check 3 LEDs status
indicators first. You can check the status of the SIM card when you are in
an inconvenient situation. Please refer to the following steps:
1) Call the device to check whether you can get through.
