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VR3510
VR3510
WIRELESS CONNECTION AND COMPATIBILITY
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Jindřich Valenta - CONCEPT shall in no way be liable for any incidental, indirect or consequential damages, or for any
loss of data or loss due to information leakage during communication via wireless technology.
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Successful wireless communication cannot be 100% guaranteed on all Smart devices and Wi-Fi networks (routers).
Due to the variety of devices on the market, there may be cases where the character or specification of a given Smart
device or Wi-Fi network (router) makes connection impossible or is somehow disturbed. In addition, a number
of factors, including hardware and software configuration, also affect the success of wireless communication via
Wi-Fi network. The connection between the robot and your Wi-Fi network can also be adversely affected by the
surrounding Wi-Fi networks, which can be tuned to the same channel and thus interfere with the connection (e.g.
in housing estates, apartment buildings, etc.). These facts are not a reason to claim the appliance.
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The app is owned and operated by a third party (the “Entity”) different from Jindřich Valenta - CONCEPT (the
“Seller”). No personal data is transferred to the Entity by the Seller. When registering for the app, the customer
submits personal data directly to the Entity, who becomes the administrator of personal data. The app and the
associated protection of personal data are governed by the Entity’s rules.
Compatibility:
Smart device operating system
- Android 5.0 and higher
- IOS 9.0 and higher
Wi-Fi network
- 2.4 GHz
- WPA1 and WPA2 security (WPA2 recommended)
NOTICE: The appliance cannot be operated on IEEE 802.1X-protected Wi-Fi networks (usually corporate Wi-Fi networks).
OPERATING USING THE APP
Before you can control the device using the app, it is necessary to connect it to your phone and give it access to your
Wi-Fi network.
Recommended distance during set-up: less than 4 meters
Make sure your robotic vacuum cleaner, router, and your mobile phone are close together so that you can pair your phone
with the device with no problems.
Downloading and installing the app and pairing the device
Note: Pair the vacuum cleaner with a charged battery or directly placed in the charging station.
1. Scan the QR code below (Fig. 1) or find and download the “Concept Home” app from Google Play or App Store to
your mobile phone.
2. If you already have Concept Home, open the app, sign in, and continue with the pairing instructions.
3. Make sure that both buttons on the appliance are flashing before connecting the appliance to the app.
4. Then press “+” or “Add device” in the app.
5. Select the appliance from the list of appliances.
6. Fill in the name of your Wi-Fi and password (they can also be filled in automatically).
7. Press the “Next” button and then “EZ Mode” in the upper right corner.
8. Select “AP mode”, check that the appliance indicator is flashing and press “Next”.
9. Go to Wi-Fi settings on your mobile device, connect to the “SmartLife-xxx” Wi-Fi and wait for it to connect.
10. Then return to the app and wait for your appliance to pair. After successful pairing, you can start controlling the
appliance using the mobile app.
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Pairing troubleshooting
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Verify that your Wi-Fi network password is correct.
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The device only supports 2.4 GHz Wi-Fi networks.
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The router is overwhelmed by connecting many other devices (especially in housing estates or in case of large
concentrations of connected Smart devices). For stable operation it is necessary that the Wi-Fi signal reaches the
places intended for use of the vacuum cleaner and at the same time is sufficiently strong.
- restart the vacuum cleaner and smart device and repeat the process;
- if possible, try also restarting the Wi-Fi router itself;
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If your smart device is running Android 6.0 and above, you need to have location detection turned on.
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Once you have paired the vacuum cleaner with your smart device via the “Concept Home” app, do not move or
relocate the docking station. The vacuum cleaner uses the charging station as a landmark on the map.
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By relocating the docking station, you risk losing the generated map, including the selected cleaning zones and
restricted zones! The vacuum cleaner creates a new map, which overwrites the original map.
