60
ZV1010
EN
TROUBLE SHOOTING
Problem
Possible cause
Remedy
The humidifier does not
produce steam or fog
The plug is not connected in the wall
socket properly.
The plug is not connected in the wall
socket properly.
Blackout.
Blackout.
Incorrectly installed water tank.
Check the tank is properly inserted in the
unit.
Dirty ultrasonic disk.
Clean the disc as instructed in the manual.
The air is flowing, but no
vapour is produced
The plug is not connected in the wall
socket properly.
Pour out the excess water.
Blackout.
Wash the tank and try again.
Incorrectly installed water tank.
Clean the disc as instructed in the manual.
If you use hard water, start to use soft
water.
Low humidity
Dirty ultrasonic disk
Clean the disc as instructed in the manual.
The plug is not connected in the wall
socket properly.
Replace it with lukewarm water.
Steam smells unpleasantly
Blackout.
Clean the humidifier thoroughly and fill
with fresh water.
A white powder appears on
the surrounding furniture.
Incorrectly installed water tank.
Hard water can cause dust to build up.
Moisture produced by the humidifier also
helps the dust in the air to settle. If the
problem persists, use distilled water.
The appliance stopped
working.
Dirty ultrasonic disk
Disconnect the appliance from the wall
socket and fill the water tank with water.
Water accumulates outside
the appliance
The air is saturated.
Reduce the amount of steam.
The appliance is not placed on
a flat, stable surface thus water
accumulates outside the unit.
Disconnect the appliance from the socket
and place it on a flat surface.
Direction of the nozzle.
Do not aim the nozzle directly at objects
near the appliance. Place the unit on
a waterproof surface 60–90 cm above the
floor level.
Water drips when refilling the
water tank
Water remains at the bottom of the
tank.
Let the tank dry or tilt it and pour water
out before manipulating with the
appliance.
Increased noise level
The unit is not placed on a flat
surface.
Make sure the unit is not standing on
a soft, absorbent surface.
The on/off button shines red
The red backlit indicates there is
a low water content.
Disconnect the appliance from the wall
socket and fill the water tank with water.