background image

 

To forward an incoming call: 

 

-  On the 

Incoming Call

 screen, select 

forward.

- Enter your contact’s number and select 

forward.

 

To forward an all incoming calls: 

 

-  On the main menu screen, select 

forward.

- If you have more than one line, select a line. 

- Choose either 

Always, No Answer,

 or 

Busy.

-  Enter a contact’s number and select 

Enable.

 If you 

choose 

No Answer,

 you can enter the number of  

rings before the call is forwarded.

 

To disable call forwarding: 

 

-  On the main menu screen, select 

forward

.

- If you have more than one line, select a line.

- Choose your forwarding type and select 

Disable.

INItIAtE A CoNfERENCE CAll 

You can initiate a conference call with up to 24 contacts.   

 

To initiate a conference call: 

 

-  Call a contact. Select 

Conference

 and call your 

next contact.

-  When your contact answers, select 

Conference.

 

You can also join an active and held call into a 

conference call.

 

To join two calls into a conference call: 

 

-  On the calls screen, select 

Join.

MANAgE CoNfERENCE CAllS 

When you initiate a conference call, you can manage 

all or individual conference participants.  

 

To manage all conference participants, do one of the following: 

 

-   Select 

hold

 to hold all participants.

-   Select 

Mute

 to mute all participants.

 

To manage individual participants: 

 

Highlight a participant and select 

Manage.

  

Then do one of the following: 

 

- Select 

far Mute

 to mute the participant.

- Select 

hold

 to place the participant on hold.

-    Select 

Remove

 to remove the participant from 

the conference and create a separate call with the 

participant.

-   Select 

Information

 to view information for the  

participant.

VIEw RECENt CAllS 

You can view recent placed, received, and missed calls. 

 

To view recent calls: 

 

-   Select 

Directories > Recent Calls.

VIEw thE CoNtACt DIRECtoRy 

You can view and add contacts to the Contact 

Directory. 

 

To view the contact directory: 

 

-   Select 

Directories > Contact Directory.

 

To add a contact to the contact directory: 

 

- In the contact directory, select 

Add.

- Enter the contact’s information and select 

Save.

You can enter a number between 1 and 99 in the 

favourite Index

 field to make a contact a favourite. 

lIStEN to VoICEMAIl 

When you have new voicemail messages,  

the messages icon   displays on your line.  

 

To listen to voicemail: 

 

-  On the main menu screen, select 

Messages 

or press 

www.polycom.com

© 2018, Polycom, Inc. All rights reserved. Polycom®

and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc.

and are registered and/or common-law marks in the United States and various other countries. All other trademarks are property of their respective owners.

4

If you chose 

Consultative

, press the 

Transfer

soft key or press 

after speaking with your 

contact.

Forward Calls

You can forward an incoming call to a contact or 

forward all incoming calls to a contact.

To forward an incoming call: 

1

On the 

Incoming Call

screen, select 

Forward

.

2

Enter your contact’s number and 

select 

Forward

.

To forward all incoming calls: 

1

On the Main Menu screen, select 

Forward

.

2

If you have more than one line, select a line.

3

Choose either 

Always

,

No Answer

, or 

Busy

.

4

Enter a contact’s number, and 

select 

Enable

.

If you chose

No Answer

, you can enter the 

number of rings before the call is forwarded.

To disable call forwarding: 

1

On the Main Menu screen, select 

Forward

.

2

If you have more than one line, select a line.

3

Choose your forwarding type and select

Disable

.

Initiate a Conference Call

You can initiate a conference call with up to 24 

contacts.

To initiate a conference call: 

1

Call a contact.

2

Select

Conference

and call your next contact. 

3

When your contact answers, select 

Conference

.

You can also join an active and held call into a 

conference call. 

To join two calls into a conference call: 

»

On the Calls screen, select 

Join

.

Manage Conference Calls

When you initiate a conference call, you can 

manage all or individual conference participants.

To manage all conference participants: 

»

Do one of the following: 

Select

Hold

to hold all participants.

Select 

Mute

to mute all participants.

To manage individual participants:

1

Highlight a participant and Select 

Manage

.

2

Do one of the following: 

Select

Far Mute

to mute the participant.

Select

Hold

to place the participant on hold.

Select

Remove

to remove the participant 

from the conference and create a separate 

call with the participant.

Select

Information

to view information for 

the participant.

View Recent Calls

You can view placed, received, and missed calls.

To view recent calls: 

»

Select

Directories > Recent Calls

.

View the Contact Directory

You can view and add contacts to the Contact 

Directory. 

To view the Contact Directory: 

»

Select

Directories > Contact Directory

.

To add a contact to the Contact Directory: 

1

In the Contact Directory, select 

Add

.

2

Enter the contact’s information and select 

Save

.

You can enter a number between 1 and 99 in the 

Favorite Index 

field to make a contact a favorite. 

Listen to Voicemail

When you have new voicemail messages, the 

messages icon 

displays on your line.

To listen to voicemail: 

1

On the Main Menu screen, select 

Messages

or 

press

.

2

Select

Message Center > Connect

.

3

Follow the prompts.

Enable Do Not Disturb

You can enable Do Not Disturb when you do not 

want to receive calls. 

To enable or disable Do Not Disturb: 

»

On the Main Menu screen, select 

DND

.

Set Ringtones

You can set ringtones for incoming calls from all 

contacts and from individual contacts. 

To set a ringtone for incoming calls:

»

Select

Settings > Basic > Preferences >

Ring Type

and select a ringtone.

- Select 

Message Center > Connect. 

- Follow the prompts.

ENABlE Do Not DIStURB 

You can enable 

Do Not Disturb

 when you do not want  

to receive calls. 

 

To enable or disable Do Not Disturb: 

 

-  On the main menu screen, select 

DND.

 

SEt RINgtoNES 

You can set ringtones for incoming calls from  

all contacts and from individual contacts.  

 

To set a ringtone for incoming calls: 

 

-   Select 

Settings > Basic > Preferences > Ring type  

and select a ringtone.

Polycom

®

 VVX

®

 450 Business IP Phone

Quick user Guide

Hosted 

PBX

Quick Start Guide (May 2018)

Reviews: