RocketPort® Plus Hardware Installation
6 of 6
Resolving Failures
If the diagnostics could not find the card:
•
Turn off the power and reseat the card into the slot.
•
Check for proper cable connections.
•
Check for proper installation of the loopback plug.
Try running the diagnostics again. If they fail again, you
may have a bad port.
Technical Support
Comtrol has a staff of support technicians available to help
you. Before you call, please have the following information
available:
Fourth Edition, June 22, 2001
Copyright © 1999 - 2001 Comtrol Corporation
All Rights Reserved.
RocketPort is a registered trademark of the Comtrol
Corporation. Other product and company names
mentioned herein may be the trademarks of their
respective owners.
Comtrol Corporation makes no representations or
warranties with regard to the contents of this reference
card or to the suitability of any Comtrol product for any
particular purpose. Specifications subject to change
without notice. Some software or features may not be
available at the time of publication. Contact your reseller
for current product information.
2000046 Rev. D
Item
Your System Information
Model number
Serial number
Interface type
Operating system
type and release
Device driver version
PC make, model, and
speed
List other devices in
the PC and their
addresses
Comtrol
Headquarters
Europe
Phone
(763) 494-4100
+44 (0)1869 323220
FAX
(763) 494-4199
+44 (0)1869 323211
Web
support
Searchable Solution Database and FAQs
Web site
www.comtrol.com
www.comtrol.co.uk
FTP site
ftp.comtrol.com
