Comtrend Corporation NexusLink 5700 User Manual Download Page 16

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4.3 Troubleshoot

Your device is capable of testing your DSL connection. Click

Troubleshoot

and the

diagnostics window will display.

The

Diagnostics

menu provides feedback on the connection status of the device

and the ADSL link. Click

Troubleshoot

to bring up the following window.

The individual test results are explained below.

Summary of Contents for NexusLink 5700

Page 1: ...NexusLink 5700 Wireless ADSL bonding IAD User s Manual Version C1 0 October 5 2010 260101 001...

Page 2: ...se limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not insta...

Page 3: ...ent may be translated transcribed reproduced in any form or by any means without the prior written consent of Comtrend Corporation Technical support If you find the product to be inoperable or malfunc...

Page 4: ...OT 15 4 4 WIRELESS 17 4 4 1 Enable Wireless 19 4 4 2 Wireless Security Configure 19 4 4 3 WPS Setup 22 4 4 4 Wireless Advanced Configure 26 4 5 RESTART YOUR SYSTEM 28 4 6 HOME NETWORK 30 4 7 GAMING AN...

Page 5: ...9 MAINTENANCE 67 9 1 TEST 67 9 2 DSL 68 9 2 1 xDSL BER Test 69 9 2 2 Reset Statistics 71 9 2 3 Draw Graph Tone 71 9 2 4 Draw Loss of Signal Graph 72 9 2 5 Draw Loss of Frames Graph 72 9 2 6 Loss of P...

Page 6: ...5 APPENDIX A FIREWALL 85 APPENDIX B PIN ASSIGNMENTS 89 APPENDIX C SPECIFICATIONS 90 APPENDIX D SSH CLIENT 93...

Page 7: ...rmance with embedded security QoS VPN and remote management functions As an added bonus the USB host acts as a printer hub and will enable future product enhancements available by software upgrade 1 1...

Page 8: ...7 1 2 Application This diagram depicts the application of the NexusLink 5700 on a wireless network...

Page 9: ...ists protected clients Blink WPS mode is on for 120 seconds WPS Green Off WPS mode is off Green On The Wireless is ready and idle Off The Wireless is not installed WIRELESS Green Blink Data transmitti...

Page 10: ...ply is connected correctly If the problem persists contact our technical support engineers Caution 2 Before servicing or disassembling this equipment always disconnect all power cords and telephone li...

Page 11: ...ault IP address of the router LAN port is 192 168 1 254 To configure the router for the first time the configuration PC must have a static IP address within the 192 168 1 x subnet Follow the steps bel...

Page 12: ...following steps to bring up the web browser and configure the router STEP 1 Start the Internet browser Type the IP address for the router in the Web address field For example if the IP address is 192...

Page 13: ...12 Chapter 4 Device Select the Device button from the main menu to display the Device Summary information as here...

Page 14: ...ain menu has several options and selecting each of these options opens a submenu with more selections Subsequent sections will introduce the other main menu options in sequence The Device Summary scre...

Page 15: ...14 4 2 Reset Statistics To reset all statistics including LAN WAN and xDSL click Reset Statistics When the following window is displayed simply click the Reset Statistics button to confirm your choice...

Page 16: ...onnection Click Troubleshoot and the diagnostics window will display The Diagnostics menu provides feedback on the connection status of the device and the ADSL link Click Troubleshoot to bring up the...

Page 17: ...Down Indicates that the DSL router does not detect the wireless network DSL Synchronization Pass Indicates that the DSL modem has detected a DSL signal from the telephone company A solid WAN LED on th...

Page 18: ...enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based on country requirements Click Wirele...

Page 19: ...18 The options shown here allow you to configure security features of the wireless LAN interface...

Page 20: ...r Interface see the table below Select SSID Select the wireless network name from the drop down box SSID stands for Service Set Identifier All stations must be configured with the correct SSID to acce...

Page 21: ...P Encryption This option specifies whether data sent over the network is encrypted The same network key is used for data encryption and network authentication Four network keys can be defined although...

Page 22: ...key over a secure channel that is independent from the 802 11 wireless network communications channel Encryption Strength This drop down list box will display when WEP Encryption is enabled The key st...

Page 23: ...cated on the device or accessed through device software The NexusLink 5700 has both a WPS button on the device and a virtual button accessible from the web user interface WUI To configure security set...

Page 24: ...u must set the WPS AP mode to Configured Consult the device documentation to check its capabilities In addition using Windows Vista you can add an external registrar using the StartAddER button Append...

Page 25: ...of your WLAN In addition the wireless client must also be configured correctly and turned on with WPS function enabled NOTE The wireless AP on the router searches for 2 minutes If the router stops se...

Page 26: ...scribed in the procedure below It is assumed that the Wireless function is Enabled and that the router is configured as the Wireless Access Point AP of your wireless LAN In addition the wireless clien...

Page 27: ...rt IV Check Connection to check the WPS connection IV CHECK CONNECTION Step 8 If the WPS setup method was successful you will be able access the wireless AP from the client The client software should...

Page 28: ......

Page 29: ...28 4 5 Restart Your System Should you want to reboot the NexusLink 5700 please follow the instructions provided below...

Page 30: ...29 Click Restart your System to bring up the following window When the following window is displayed simply click the Reboot button to confirm your choice The following window will display...

Page 31: ...30 4 6 Home Network Click Home Network to bring up the following window...

Page 32: ...Description Interface LAN interface s Received Transmitted Bytes Pkts Errs Drops Number of Bytes Number of Packets Number of packets with errors Number of dropped packets Click the button to refresh t...

Page 33: ...32 4 7 Gaming and Applications This window allows you to modify your firewall settings Click Gaming and Applications to bring up the following window...

Page 34: ...elow All of the specified conditions in this filter rule must be satisfied for the rule to take effect The default setting for all Incoming traffic is Blocked To add or remove IP filters Click Input t...

Page 35: ...DP or ICMP Source IP address Input source IP address Source Subnet Mask Input source subnet mask Source Port port or port port Input source port number Destination IP address Input destination IP addr...

Page 36: ...ilter name and at least one condition below All of the specified conditions in this filter rule must be satisfied for the rule to take effect The default setting for all Outgoing traffic is Accepted T...

Page 37: ...ed by default Protocol User can select TCP TCP UDP UDP or ICMP Source IP address Input source IP address Source Subnet Mask Input source subnet mask Source Port port or port port Input source port num...

Page 38: ...mple to make configuration changes or to change your Internet Service Provider login password you will need the modem access code Note This modem access code is separate from the password that you use...

Page 39: ...38 to se to default...

Page 40: ...hows the connection ID Category Shows the ATM service classes Service Shows the name for WAN connection Interface Shows connection interfaces Protocol Shows the connection type such as PPPoE PPPoA etc...

Page 41: ...40 5 2 Configure Click Configure will bring up the following window Input the access code which is located ______ and click the button The options are shown on the following page...

Page 42: ...DSL lines Any Changes to DSL Bonding Config will require a reboot Select one of the three options DSL Auto DSL on inner pair DSL on outer pair from the drop down menu and tick the Enable 802 1x auto...

Page 43: ...atistics for Ethernet and Wireless interfaces 6 1 LAN Status The Network Statistics screen shows interface statistics for LAN of Ethernet interface Here provides byte transfer packet transfer Error an...

Page 44: ...43 6 2 Configure Click Configure to bring up the following window Input the access code which is located ______ and click the button The options are shown on the following page...

Page 45: ...ENTER THE SUBNET MASK FOR THE LAN PORT DHCP Server To enable DHCP select Enable DHCP server and enter Start and End IP addresses and the Leased Time This setting configures the router to automatically...

Page 46: ...lowing window will be displayed Input the MAC address and Static IP address and then click To remove an entry tick the corresponding checkbox in the Remove column and then click the button Click to in...

Page 47: ...ou can define the IP address of the router device within the subnet in Route To LAN IP Address for automatic routing rules to direct traffics to it If the routing requires a different subnet set you c...

Page 48: ...of the device on the other end of the wire and subsequently adjusts to match those settings During speed duplex negotiation the device transmits its own abilities to the peer device so that the peer...

Page 49: ...48 6 3 Wireless Status Click Wireless Status to bring up the following window Click to reset the screen...

Page 50: ...f the wireless LAN interface You can enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based...

Page 51: ...ss All Network Interface Cards NICs have a unique 48 bit MAC address burned into the ROM chip on the card When MAC address filtering is enabled you are restricting the NICs that are allowed to connect...

Page 52: ...point Deny Prevents PCs with listed MAC from connecting to the access point MAC Address Lists the MAC addresses subject to the Off Allow or Deny instruction The Add button prompts an entry field that...

Page 53: ...management within a packet telephony network Signaling allows call information to be carried across network boundaries Session management provides the ability to control the attributes of an end to en...

Page 54: ...53 7 1 Status Displays the call summary 7 2 SIP Click SIP to bring up the following window The settings of Global Parameters and Service Provider please contact with your ISP...

Page 55: ...t Active SIP service Internet telephony calls Stop SIP client Inactive SIP service Internet telephony calls About the setting of Global Parameters or want to know any detail information please contact...

Page 56: ...art SIP client Active SIP service Internet telephony calls Stop SIP client Inactive SIP service Internet telephony calls About the setting of Service Provider or want to know any detail information pl...

Page 57: ...56 Once settings are configured click to begin using the service Click to cease using the service...

Page 58: ...oIP voice quality reporting a SIP event package is specified to report RTCP and RTCP XR summaries SIP method options are provided to convey such events to a collector 7 3 1 Global Parameters A common...

Page 59: ...per call basis to a centralized collector via SIP There are two primary components First an IETF proposed specification is customized to define the format of a Voice Quality VQ report and to select m...

Page 60: ...ble Calls to Voice Mail Deactivate 57 Customer originated Trace Invoke 61 Distinctive Ring Call Waiting 63 Selective Call Forwarding Activate 64 Selective Call Acceptance Activate 66 Automatic Call Ba...

Page 61: ...ate 86 Automatic Call Back Deactivate 87 Anonymous Call Rejection Deactivate 89 Automatic Recall Deactivate 90 Call Forwarding Busy Activate 91 Call Forwarding Busy Deactivate 92 Call Forwarding No An...

Page 62: ...unfriendly network attacks on the system 8 1 Status Displays your firewall setting 8 2 Inbound Filter See section 4 7 1 Incoming Traffic Control for a detailed description 8 3 Outbound Filter See sec...

Page 63: ...addresses on the LAN side The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side A maximum of 32 entries can be con...

Page 64: ...Start Enter the starting external port number when you select Custom Server When a service is selected the port ranges are automatically configured External Port End Enter the ending external port num...

Page 65: ...tically configured Internal Port End Enter the internal port ending number when you select Custom Server When a service is selected the port ranges are automatically configured Click to forward IP pac...

Page 66: ...an application on the LAN initiates a TCP UDP connection to a remote party using the Triggering Ports The router allows the remote party from the WAN side to establish new connections back to the app...

Page 67: ...port ranges are automatically configured Trigger Port End Enter the ending trigger port number when you select custom application When an application is selected the port ranges are automatically con...

Page 68: ...us click Rerun Diagnostic Tests at the bottom of this page to make sure the fail status is consistent If the test continues to fail click Help and follow the troubleshooting procedures If a test displ...

Page 69: ...68 9 2 DSL Click DSL to display the xDSL Diagnostics window Consult the table below for descriptions of each field...

Page 70: ...ber of super frames received with errors RS Words Total number of Reed Solomon code errors RS Correctable Errors Total Number of RS with correctable errors RS Uncorrectable Errors Total Number of RS w...

Page 71: ...all pop up window will open after the button is pressed as shown below Click Start to start the test or click Close to cancel the test After the BER testing is complete the pop up window will display...

Page 72: ...9 2 2 Reset Statistics Click to refresh the screen 9 2 3 Draw Graph Tone Click to display the current xDSL bits per tone status The X axis represents Tone Number and the Y axis represents Bit Allocati...

Page 73: ...o display the loss of signal within each 15 minute intervals for the last 24 hours The X axis represents Time and the Y axis represents Errors Observed 9 2 5 Draw Loss of Frames Graph Click to display...

Page 74: ...axis represents Time and the Y axis represents Errors Observed 9 2 6 Loss of Power Click to display the loss of power within each 15 minute intervals for the last 24 hours The X axis represents Time a...

Page 75: ...ring up the following window 9 3 1 Ping Ping Used to test the reach ability of a host on an Internet Protocol IP network and to measure the round trip time for messages sent from the originating host...

Page 76: ...a list of routers traversed it allows the user to identify the path taken to reach a particular destination on the network Click to trace the route of an IP address 9 3 3 NSLookup Nslookup Used to que...

Page 77: ...76 Click to lookup the name server of an IP address 9 4 System Log The System Log option allows you to view the system events log Click System Log to bring up the following window...

Page 78: ...77 9 4 1 Refresh Click to update the System Log 9 4 2 Export Syslog Click to bring up the following window...

Page 79: ...78 Click to save the system log file...

Page 80: ...79 9 5 Password Click Password to bring up the following window Input the access code which is located ______ and click The options are shown on the following page...

Page 81: ...Code Select User enter the current access code and the new access code Hen retype the new access code Click 9 5 2 Clear Input Click to delete what you have entered 9 5 3 Reset to Default Access Code C...

Page 82: ...81 9 6 Upgrade Click Upgrade to bring up the following window Input the access code which is located ______ and click The options are shown on the following page Click to start the upgrade process...

Page 83: ...82 9 7 Reboot Click to reboot the gateway The following window will be displayed...

Page 84: ...Reset Click Factory Reset to bring up the following window Input the access code which is located ______ and click The options are shown on the following page Click to restore the DSL gateway to the f...

Page 85: ...84 Click OK to confirm Click OK to confirm...

Page 86: ...erface is created Enable Firewall must be checked Navigate to Advanced Setup Security IP Filtering web page Outbound Filter Helps in setting rules to DROP packets from the LAN interface By default if...

Page 87: ...All other packets will be Accepted 2 Filter Name Out_Filter2 Protocol UDP Source Address 192 168 1 45 Source Subnet Mask 255 255 255 0 Source Port 5060 6060 Dest Address 172 16 13 4 Dest Sub Mask 255...

Page 88: ...ed Destination Port This can take on either a single port number or a range of port numbers Packets having a destination port equal to this value or falling within the range of port numbers portX port...

Page 89: ...t Sub Mask 255 255 255 0 Dest Port 6060 7070 This rule will ACCEPT all UDP packets coming from WAN interface mer_0_35 nas_0_35 with IP Address Sub Mask 210 168 219 45 16 and a source port in the range...

Page 90: ...ts Line port RJ14 Pin Definition Pin Definition 1 4 ADSL_TIP1 2 ADSL_TIP2 5 ADSL_RING2 3 ADSL_RING1 6 LAN Port RJ45 Pin Definition Pin Definition 1 Transmit data 5 NC 2 Transmit data 6 Receive data 3...

Page 91: ...non Bonded Downstream 24 Mbps Upstream 1 3 Mbps ADSL2 non Bonded Downstream 12 Mbps Upstream 1 3 Mbps G DMT Downstream 8Mbps Upstream 832kbps LAN Standard IEEE 802 3 IEEE 802 3u 10 100 BaseT Auto sen...

Page 92: ...TP server or FTP server Supports TR 069 TR 098 TR 111 for Remote Management Bridge Functions Transparent bridging and learning IEEE 802 1d VLAN support Yes Spanning Tree Algorithm Yes IGMP Proxy Yes I...

Page 93: ...s 2000 XP ME 98SE Power Supply External power adapter 100 240Vac Environment Condition Operating temperature 0 40 degrees Celsius Relative humidity 5 95 non condensing Dimensions 205 mm W x 48 mm H x...

Page 94: ...the router WEB UI to enable SSH access from LAN default is enabled type ssh l admin 192 168 1 1 From WAN In the router use WEB UI to enable SSH access from WAN type ssh l support router WAN ip address...

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