Quick Start Guide
CMR-6000 Digicast Media Router
Contact the Comtech EF Data Customer Support Department for:
•
Product support or training
•
Reporting comments or suggestions concerning manuals
•
Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
•
Contact
the Comtech EF Data Customer Support Department. Be prepared to supply the
Customer Support representative with the model number, serial number, and a description
of the problem.
•
Request
a Return Material Authorization (RMA) number from the Comtech EF Data
Customer Support representative.
•
Pack
the product in its original shipping carton/packaging to ensure that the product is not
damaged during shipping.
•
Ship
the product back to Comtech EF Data (Shipping charges should be prepaid).
For Online Customer Support:
An RMA number request can be requested electronically by contacting the Customer Support
:
•
Click
on the “RMA Request Form” hyperlink, then fill out the form completely before
sending.
•
Send e-mail
to the Customer Support Department at
For information regarding this product’s warranty policy, refer to the Warranty Policy.
IMPORTANT NOTE: The information contained in this document supersedes all
previously published information regarding this product. Product specifications are
subject to change without prior notice.
Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA.
