Printer Maintenance and Troubleshooting
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Printer Maintenance and Troubleshooting
Cleaning the Printer
Periodical cleaning will help to keep your printer in top condition.
•
Use a neutral detergent or a water solution on a soft cloth to clean dirt
and grease from the cabinet of the printer.
•
Do not use an abrasive cloth, alcohol, paint thinner, or other similar
agents, because they can cause discolorations and scratchings.
•
Be careful not to damage the electronic and mechanical components.
Replacing the Ribbon Cartridge
If the printing is fading, the ribbon could be worn or damaged. It is advisable
to remove the used ribbon cartridge while the printer is turned off. However,
your printer can be turned on during this procedure, but do not forget that it
must be disabled to print (
Wait
message displayed).
Make sure that the new ribbon cartridge is an original Compuprint spare
part. If it is not so the quality and reliability level declared in the product
features won’t be assured.
1.
Remove the printer cover.
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