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COMPRO VISTA E700 - START UP GUIDE, Manual, Page: 27 / 32

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COMPRO VISTA E700 - START UP GUIDE Manual Download Page 27

 

27

Troubleshooting

 

OS requirement 

VideoMate Vista E700 PCIe card has to work on Windows XP SP2 or Vista. 
You are welcome to www.WindowsUpdate.com website for the Service Pack 
update of Microsoft. 

VideoMate Vista E700 PCIe card can also works on Microsoft XP Media 
Center 2005. Make sure you have install driver correctly (see below) and DVD 
decoder like ComproDVD, NVDVD or WinDVD 6.0. For more information on 
MCE 2005, please check Microsoft website. 

Driver Installation 

The most common cause of problems with the TV Tuner Card is incorrect 
installation of the TV capture and TV tuner drivers. If you have problems 
watching, recording, or timeshifting live TV, please check the status of the 
drivers with Device Manager. 

You should see "Compro VideoMate E700 DVB-T Audio/Video Bridge", 
“Compro VideoMate E700 DVB-T Tuner” and “Compro VideoMate E700 
DVB-T Video Capture” devices, in the "Sound, video and game controllers" 
section of Windows Device Manager. (Same as Vista E700 version) 

If these drivers are not there, uninstalling and reinstalling the VideoMate Vista 
E700 PCIe card drivers can help. Use the Add/Remove Programs Control 
Panel applet to uninstall the drivers. Reinstalling the drivers should fix this 
problem. 

Summary of Contents for VISTA E700 - START UP GUIDE

Page 1: ...VideoMate Vista E700 Dual DVB T PCIe Tuner Card Start Up Guide Compro Technology Inc www comprousa com...

Page 2: ...form or by any means without the prior written consent of Compro Technology Inc Compro VideoMate Poladyne Play with Power and the Compro logo are trademarks of Compro Technology Inc Other names and m...

Page 3: ...PC z 1 7 GHz Pentium IV or equivalent CPU for DVD Quality recording or timeshifting z 512 MB System Memory z Sound card z Open PCI Express x1 slot z CD ROM drive for software installation z Windows XP...

Page 4: ...tal terrestrial TV broadcast uses about the same wave UHF as analog TV It s recommended to have a fishbone like antenna on the roof for receiving More details can be found in the troubleshooting chapt...

Page 5: ...5 VideoMate Vista E700 Package Contents Vista E700 TV card IR cable Installation CD Start Up Guide Windows Media Center remote Power switch patch cable Low Profile Bracket Ulead Software CD Batteries...

Page 6: ...ceiver here 2 DVB T Connect to a digital TV antenna 3 To Case Power Switch Connect the ATX Power Switch cable of your computer case here 4 To Mainboard Power Switch Connector Use the supplied power sw...

Page 7: ...ch pins on your computer case and trace the wires to the power switch connector on your mainboard The ATX power switch cable is normally a twisted pair cable with a two pin connector as shown above No...

Page 8: ...patch cable to the TV tuner card and the black end to the mainboard Power Up Scheduling is not required for using VideoMate Vista E700 PCIe card If you don t want to use Power Up Scheduling from the...

Page 9: ...computer before 3 54 in order to let Power Up start the computer Power Up from Windows Shutdown mode i e ACPI S5 state requires z An ATX power supply in your PC z Motherboard support for PCI Express x...

Page 10: ...an choose Complete to install all necessary software VideoMate Vista E700 drivers ComproDTV 4 and ComproHID or choose Custom to select item by item Compro recommends you choose Complete Step 3 If you...

Page 11: ...VideoMate Vista E700 bundles the easy to use Microsoft certified remote control to controls the Windows Media Center and also ComproDTV software Some keys are special designed for Windows Vista Premi...

Page 12: ...b MCE 20 Up arrow or select Mono Stereo SAP Up arrow 21 Replay or switch TV format Left arrow 22 Down arrow or snapshot Down arrow 23 Advance in Timeshifting Right arrow 24 OK OK 25 EPG US only Back 2...

Page 13: ...s your PC into a convenient home entertainment video appliance Using Remote Power On Off Make sure you follow the instructions of the installation guide You will be able to use Remote Power On Off imm...

Page 14: ...countdown 20 seconds to shutdown the computer If you don t want to shut down the computer please press the CLEAR button again in other words pressing the CLEAR key a second time is the same as pressin...

Page 15: ...V mode Start Stop Live TV Play pause from playlist Channel Up in live TV mode Start stop record live TV Mute Playlist mode It just displays first eight files in the list you recorded if there are more...

Page 16: ...V playback video mode and its size is bigger than docked one You can direct drag the gadget window to the other place out the sidebar and shows the bigger undock window to watch TV or playback recorde...

Page 17: ...at Vista just click the Media Center icon program library DTV Add In and you can enjoy Live TV at Windows Media Center While this environment provide you some useful function shown as below when the f...

Page 18: ...in your system bar You can choose the Option to enter the setup window Setup Step 1 Choose the type of your remote control There are many type of remote from Compro please select the remote picture as...

Page 19: ...stem in your PC such as Windows MCE Vista Premium Vista Ultimate this function can replace the windows remote control HID can also combine the Compro software control in the MCE interface to make you...

Page 20: ...ge down Stop S Record R and Record Option Channel Up Page Up with Quick Channel list I Play P Pause U Volume Mute M Num Pad W Channel Surf F Timeshift T Snapshot Space Last Channel N Repeat Playback S...

Page 21: ...thod of scanning TV programs Select your choice here or use default channel table to do the scanning Autoscan The first time you start ComproDTV 4 Autoscan will automatically scan for available TV cha...

Page 22: ...e channel names by double click on the Description field of the channel you wish to rename You can do more changes on the channel s property by right click the mouse on the Description field of the ch...

Page 23: ...window can switch the TV program to the main window Alignment Window button will put slave window s into main window which is convenient for you to watch multiple programs on full screen mode The but...

Page 24: ...window s will move to available programs of another frequency The slave window will show black if there is no additional program on this frequency Slave window has no full screen mode Please double cl...

Page 25: ...MPEG 2 and Transport Stream formats recording To instantly start recording Press the Record button ComproDTV 4 starts recording the video source currently showing in the display window It will save it...

Page 26: ...the straight to disc dialog as above Format Display the recording format Device Choose the DVD R device here Erase Disk If the disc is re writable and not empty you need to erase it first Start Burni...

Page 27: ...with the TV Tuner Card is incorrect installation of the TV capture and TV tuner drivers If you have problems watching recording or timeshifting live TV please check the status of the drivers with Devi...

Page 28: ...e the following For best performance no device should share an IRQ with the VideoMate Vista E700 PCIe card If another device shares an IRQ with the TV tuner card remove other PCIe cards from your PC a...

Page 29: ...TV set can receive a good TV signal If the picture is not clear the digital terrestrial TV broadcast signal is about the same The difference is when the program data is not sufficient you may see a b...

Page 30: ...on the default OS 2 There may be other independent problems preventing Windows from starting normally Solution Remove the VideoMate Vista E700 PCIe card and troubleshoot PC start up Remember to corre...

Page 31: ...the remote If you see no response please move your mouse cursor on the IR icon If you see it shows No Device your drivers may not be not properly installed Please remove ComproDTV 4 using Add Remove p...

Page 32: ...r web site http www comprousa com New tw supports html You can download the latest update from our website Many issues should be solved on the newer version When contacting Compro for technical suppor...

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