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Why won’t my PC start?
Don’t panic. The most common reason for this is because you connected the
ATX power switch cable to the wrong pins on the mainboard. Verify the
position of the power patch cable on the mainboard. Check the mainboard
documentation to verify the position of the connector for ATX power switch
cable.
If that doesn’t help, remove the TV card and restart your PC. If you still cannot
turn the computer on, the problem is not caused by VideoMate TV. Recheck
the ATX power switch cable connection.
My PC cannot shut down?
In rare circumstances, the VideoMate Vista E500F PCIe card must be reset.
Unplugging the AC power cord from the PC case for 10 seconds will reset the
card.
When you set up for scheduled recording, VideoMate Vista E500F PCIe card
will issue the Power Up signal to the computer until
ComproDTV 4
starts. If
your computer cannot start
ComproDTV 4
for some reason, the TV tuner card
will try to wake up PC even while you shut it down. Unplug the main power
cord to reset VideoMate TV card. You can shut down the computer normally
after that.
Other possible causes of this problem include:
1. If you have a multi-Boot system and
ComproDTV 4
is not installed and
running on the default OS. Solutions: Set the default OS properly or install
ComproDTV 4
on the default OS.
2. There may be other, independent problems preventing Windows from
starting normally. Solution: Remove the VideoMate Vista E500F PCIe card
and troubleshoot PC start up. Remember to correctly reconnect the power
switch cables.
3. Some external software may be interfer
ing with ComproDTV 4.
Shutting
down unnecessary software can help.
4. T
he ComproDTV 4 S
cheduler shortcut is missing from the Programs
“Startup” folder. Reinstalling ComproDTV 4 can help.
