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Troubleshooting
OS requirement
VideoMate TV has to work on Windows XP / Windows 2000 / Windows ME /
Windows 98SE or above OS. You are welcome to www.WindowsUpdate.com
website for the Service Pack update of Microsoft.
Driver Installation
The most common cause of problems with the TV Tuner Card is incorrect
installation of the TV capture and TV tuner drivers. If you have problems
watching, recording, or timeshifting live TV, please check the status of the
drivers with Device Manager.
You should see both "VideoMate TV Capture" and "VideoMate TV Tuner"
drivers, in the "Sound, video and game controllers" section of Windows Device
Manager.
If these drivers are not there, uninstalling and reinstalling the VideoMate TV
drivers can help. Use the Add/Remove Programs Control Panel applet to
uninstall the drivers. Reinstalling the drivers should fix this problem.
If the problem persists, your problem could also be the result of an IRQ conflict.
IRQ conflicts happen when other devices, e.g., network card or sound card, in
your computer share the same IRQ with your TV tuner card.
