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COMPRO COMPRODTV, User Manual

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COMPRO COMPRODTV User Manual Download Page 36

 

 

34 

Contacting Compro Technical Support 

Before you submit an email for support, please check support FAQs on our 
web site. http://www.comprousa.com   

You can download the latest update from our website. Many issues may be 
solved on the newer version.   

When contacting Compro for technical support, please use the Compro 
support request form and provide as much of the requested information as 
possible. Please write the details in order to determine the problem. And also 
provide the product serial number (19 digits numbers) on the PCI card. Please 
use the form from below. 

http://www.comprousa.com/support/form.htm  

Note 

Make sure you include the information of hitting the button of "E-mail Info" in 
the Device Settings in Settings of ComproDTV in order to determine the 
problem. 

In order to solve the problem quickly, it is very important to provide as much 
detail as possible. 

 
 

Summary of Contents for COMPRODTV

Page 1: ...ComproDTV User s Guide Compro Technology Inc www comprousa com ...

Page 2: ... respective owners Compro makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability quality or fitness for any particular purpose The information in this document is subject to change without notice COMPRO reserves the right to make revisions to this publication without obligation to notify any person or entity of any such changes Compro Technol...

Page 3: ...nel Options 15 Video Audio Options 21 Recording Options Only available on Analog TV 23 Timeshifting Options Only available on Analog TV 26 User Interface 27 System Devices Options 29 Troubleshooting 31 OS requirement 31 Driver Installation 31 No digital broadcast signal 31 Audio OK No Video 32 Video OK No Audio 32 No audio in the recorded file 32 The recorded file from VCR has no sound 32 Why can ...

Page 4: ...ndow Timeshifting lets you watch TV pause live TV or review your favorite scenes without missing a minute of the program Integrated deinterlacing technology assures the highest picture quality Note Not all features in this manual are available for all products Please check the product package to confirm if this model supports such feature of ComproDTV ...

Page 5: ...posite inputs z Deluxe all functioning wireless remote control z 4 3 16 9 full screen and customized ratio screens available z Convenient Snapshot feature series or single shot supports z Zoom a zone of video screen z Completely customized On Screen Display OSD function Your choices of size color and position z My favorite channels Sorting and rearrangement channel orders z Languages select suppor...

Page 6: ...ou are using VideoMate DVB T PCI Tuner card the video device should be VideoMate BDA Capture Please refer the product installation FAQ to check the device name for your product Audio Device ComproDTV automatically detects the audio input devices available in your system Here you must select the appropriate audio input devices your sound card for your system Note You must select the proper Video an...

Page 7: ... T PCI Tuner card you need to use the internal audio patch cable to connect to the AUX In or CD In port on your sound card and choose AUX In or CD In in ComproDTV For the detail installation of your DVB T card please refer to your product start up guide in the package If you are using VideoMate DVB T USB Box the audio will pass by WAVE You don t need to choose audio source here ...

Page 8: ...ause or enable timeshifting 17 Advance 18 Previous channel 19 Stop 20 Tab function 21 EPG 22 Open setup dialog box 23 Up arrow or select audio 24 Replay or switch TV format 25 Down arrow or snapshot 26 Advance 27 Volume adjustment 28 Open play list 29 Channel up 30 Channel down 31 Record 32 TV S Video Composite 33 Channel surfing 34 Closed caption Teletext 35 Sleep function ...

Page 9: ...olume RECALL Previous channel MUTE Mute CC N A Up Arrow Up arrow MTS Select Audio TV VIDEO N A Left Arrow Replay OK Open play list Right Arrow Advance REC Record EPG N A Down Arrow Down or snapshot SURF Channel surf ZOOM Zoom In Out Backward Replay Play Pause Timeshifting Forward Advance SETUP N A Last Previous channel Stop Stop Next Next channel SLEEP Sleep function ...

Page 10: ...nable Disable Always on Top function for TV window Oregon circle on the upper right corner of the TV window n a L Sleep function Note Language select is only available while the program supports it Close CTRL X Last Channel N EPG E Source V Channel Surf F Reduce Window F2 Add Window F3 Timeshift T Channel Down Page down Snapshot Space Docking D Volume Full Screen Z Language Select Q Record R with ...

Page 11: ...ture displays a 4x4 grid of channel images to give you an overview of available programming PIPs mode Usually digital TV station broadcasts multiple programs on one frequency Therefore ComproDTV supports up to four windows watching additional TV program of same frequency on another window if available You can press the Add Window button to open a sub window for that Please see the following illust...

Page 12: ... occur Please reduce the number of windows When main window changes the channel to another frequency sub window s will move to available programs of another frequency The sub window will show black if there is no additional program on this frequency Sub window has no full screen mode Please double click on sub window to switch program with main window in order to do so It is available to hear audi...

Page 13: ...ure shows the TV on the desktop Right Click Mouse Menu If using mouse to right click on the TV screen you can see a menu pop up There are many useful options for your convenience Zooming image If you would like to see more details on a certain part of a video image you can press the mouse right button to drag a zone of the screen You will see the zoomed image Also you can press the mouse right but...

Page 14: ...2 Still Image Capture Click on the capture icon on the control panel or hit the Space Bar of the keyboard shortcut to capture an image of the display window You can see the screen capture dialog as below ...

Page 15: ...ectronic Program Guide You can press the EPG button to open the EPG dialog box EPG provides lots of information about the TV program when available You can easily add a program into a recording schedule with it ...

Page 16: ...efault folder of recorded file is on My Document you can change to another folder by entering the Options of ComproDTV Digital TV program is a fixed MPEG II format from TV station ComproDTV will directly save them into your harddisk and can t transfer them to another format Playback Press the Play button to open the Play dialog box Timeshifting Timeshifting temporarily saves the video to your hard...

Page 17: ...s Press the Options button to open the Options dialog box You can change detail settings of ComproDTV here Channel Options Video Source First select your TV program source Cable or Antenna for Analog TV Digital TV for DVB T broadcasting Note Not all products support Analog TV and Digital TV both It will be grayed out if your product model doesn t support it ...

Page 18: ... detected channels are automatically enabled and marked with the green check mark Channels where a valid signal could not be detected are disabled and marked with a blank However you can interrupt the scanning process by pressing the Stop button After you are finished scanning for available channels you may select OK to return to the display window or customize the channel list according to your p...

Page 19: ... list by clicking on the green icon Disabled channels will not be shown when you use the channel Up and Down or channel surfing functions Set Lock Parental Control By default ComproDTV lets you access all available channels A Parental Control feature allows you to restrict the viewing of certain channels altogether or during limited times You can lock a channel by clicking in the column labeled Lo...

Page 20: ...ailable on Analog TV ComproDTV includes a fine tuning feature Select the channel you wish to fine tune and press the button labeled Fine Tune You may then adjust the slider and then press the button labeled Exit Fine tuning is normally unnecessary Use Default Channel Table Only available on Analog TV The default channel table is provided by Microsoft DirectX If you are missing channels after autos...

Page 21: ... channels ComproDTV can also set video properties brightness contrast etc for each channel Just press the button on the custom column in Channel tab in Settings of ComproDTV The dialog box will pop up as follow ...

Page 22: ...els List are Using My Favorite Channels List will only shows the channels you have selected and rotate with up and down in the order you have set Using Custom Channels you will be able to assign a new channel number to a frequency and therefore will be able to press the number to select the channel Combine both function as you need it can be very convenient This manual only provides basic informat...

Page 23: ... Country Region Only available on Analog TV Use the pull down menu to select the country you are in This allows ComproDTV to use the correct set of frequencies for TV tuning Video Format Only available on Analog TV Select the proper video format for your area from the drop down menu The options available depend on the standards supported by the TV tuner in your system ...

Page 24: ...the language or audio track here when available Use Overlay Surface ComproDTV uses overlay for rendering video as default Uncheck this box results in using VMR 9 feature include in DirectX 9 0 which has more advanced features for rendering video However not all graphics card supports this feature If your graphics cad doesn t support VMR you may see black screen or very high CPU usage while using V...

Page 25: ...k that you have ample disk space to store recorded programs Quality Here you can select the video and audio quality settings of recorded programs ComproDTV includes useful quality presets from VCD to DVD quality However Custom settings may not be compatible with standard formats Use it with caution You can also use custom settings by following these steps ...

Page 26: ...e the audio bit rate you like here Audio bit rate is expressed in kilobits per second Frame Rate NTSC system uses 29 97 FPS Frame Per Second while PAL system uses 25 FPS Variable Bit Rates Checking this box will use variable bit rates to record Usually this will have better video quality However CPU loading is higher as well Audio Frequencies Standard DVD audio frequencies are 48 KHz while other f...

Page 27: ...hoose the encoder performance here The better you choose the picture quality will be better However more processing power is required to record If CPU usage reaches 100 the video will become jumpy Reduce the performance or choosing lower quality like VCD will help File Split Size Checking this box will enable the automatic splitting of the recording file to the size at your choice This is useful f...

Page 28: ...mat table for estimates of the amount of disk space needed Quality Choose the recording quality used during Timeshifting Higher quality levels consume more disk space The appropriate quality setting depends on many factors including the speed of your PC the amount of free disk space and the quality of source material For example when recording broadcast television for later viewing a medium qualit...

Page 29: ...ce See the video format table for estimates of the amount of disk space needed File Type Snapshot file type Choose the snapshot file type There are BMP and JPEG format available If you choose JPEG format you can also adjust the JPEG Compression Quality on the bar on the right side Channel Surfing Choose the number of channel surfing There are 12 and 16 options available ...

Page 30: ...tic strip is called the green line You won t see this line on normal televisions because they do not show you the entire picture Standard TV sets trim the edges of the TV picture ComproDTV on the other hand can show you the entire picture including the green line OSD On Screen Display When you select the checkbox next to enable OSD channel information such as channel numbers channel names and audi...

Page 31: ...check the device name for your product Audio Device ComproDTV automatically detects the audio input devices available in your system Here you must select the appropriate audio input devices your sound card for your system Note You must select the proper Video and Audio devices for correct operation If you do not see the appropriate Video and Audio devices the drivers are not properly installed Ple...

Page 32: ...V programs The default is set to main volume FAQ Link to our website http www comprousa com support for Frequently Ask Questions and latest software update E Mail Info Hit this button will trigger the Outlook Express or your system default mail application to send an email include your system information to support comprousa com This information is crucial for us to determine your problem Please m...

Page 33: ...on for the best reception Digital terrestrial TV s determined by government policy The broadcast bases will be increased in order to cover the entire country Please check the related government website for more information about the strength of digital terrestrial TV broadcast in your area You can check how good the signal is in your location by performing a simple test Please plug in the antenna ...

Page 34: ...uct manual Also check the sound is not muted or volume too low in the Windows Volume Control dialog Double click on the speaker icon in the system tray Sometimes updating the sound card driver from vendor or TV card s driver and application may help as well No audio in the recorded file Check the recording volume levels in the ComproDTV Recording tab in the Settings dialog Also check the informati...

Page 35: ...h is plugged into the TV card may be loose Please unplug it and plug it in again USB product s sensor is built on it Please refer the product installation guide for the correct usage You should also check the batteries of the remote control Do not use rechargeable batteries Verify that the IR icon ComproRemote is in the system tray on the lower right corner of the screen If you don t have ComproRe...

Page 36: ...rm and provide as much of the requested information as possible Please write the details in order to determine the problem And also provide the product serial number 19 digits numbers on the PCI card Please use the form from below http www comprousa com support form htm Note Make sure you include the information of hitting the button of E mail Info in the Device Settings in Settings of ComproDTV i...

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