xii
Compaq StorageWorks ESL9198 Series Tape Library Tape Drive Upgrade Guide
Cabinet Stability
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1-800-OKCOMPAQ. For continuous quality improvement, calls may be recorded or
monitored. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone Center.
Telephone numbers for world wide Technical Support Centers are listed on the Compaq
website. Visit the Compaq website at
www.compaq.com
.
Be sure to have the following information available before you call Compaq:
■
Technical support registration number (if applicable)
■
Product serial number
■
Product model name and number
■
Applicable error messages
■
Add-on boards or hardware
WARNING:
To reduce the risk of personal injury or damage to the equipment, be
sure that:
■
The leveling jacks are extended to the floor.
■
The full weight of the cabinet rests on the leveling jacks.
■
The stabilizing feet are attached to the cabinet if it is a
single cabinet installation.
■
The cabinets are coupled together in multiple cabinet
installations.
■
Only one component is extended at a time. A cabinet
may become unstable if more than one component is
extended for any reason.