Compaq Presario 5BW Series, Maintenance And Service Manual

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Quick checks and possible solutions for problems related to these topics:
Digital Dashboard CD drive Hard drive
Diskette drive Hardware installation USB ports
Power
are provided in the tables below. The procedure for resolving hardware conflicts is also described.
CD drive
Problem Probable
cause(s)
Possible solution
Cannot read
compact disc.
CD is not properly
seated in the drive.
Eject the CD, then re-insert it, pressing down
on the CD firmly to correctly seat it in the
drive.
CD has been loaded
upside down.
Eject the CD, turn it over, then reload.
CD may be dirty or
scratched.
Clean the CD or load another CD.
Cannot eject
compact disc
(tray-load
only).
CD is not properly
seated in the drive.
Turn off the computer, insert a straightened
paper clip into the emergency eject hole, then
push firmly. Slowly pull the tray out from the
drive until the tray is fully extended, then
remove the CD.
CD drive devices
are not
detected.
Power cycle delay. After turning the computer off, wait 30
seconds before turning the computer on again.
CD drive is not
connected properly.
Open the computer and check to see that the
drive cable is connected properly.