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Compaq Presario 5600 Series, Maintenance & Service Manual

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Summary of Contents for Presario 5600 Series

Page 1: ...uide This online guide is designed to serve the needs of those whose job it is to repair Compaq products Many of the components of the hardcopy MSG are contained in this online guide The Notice contai...

Page 2: ...Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements For models 5600 5612 5620 5630 5635 5640 5660 5686 5696 For models 5650 5665 5670 5673 5676 5677 Controls Lights Pow...

Page 3: ...0 5630 5635 5640 5660 5686 5696 The following table lists Compaq Presario 5600 Series Personal Computer models and some model specific features NOTE All models have Pentium II Processors All models ha...

Page 4: ...ts Compaq Presario 5600 Series Personal Computer models and model specific features NOTE All processors are Pentium II All models have 512kbyte cache and all have 5X Max DVD2 56Kbps modem Modem codes...

Page 5: ...onents Drive Bays Diskette Lights Instant On Button Keyboards Input Output Connectors Models 5600 5610 5612 5620 5630 5635 5640 5660 5665 Models 5650 5665 5670 5673 5676 5677 Monitors Comm Connectors...

Page 6: ...G Index Home Preface Product Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Power Controls Description 1 Main...

Page 7: ...ubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Drive Bays Description 1 CD DVD activity light 2 CD DVD drive load eject butto...

Page 8: ...ion Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Diskette Lights Instant On Button 5 Diskette drive activity light 6 Dis...

Page 9: ...Product Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Keyboards This section covers the keyboard controls for...

Page 10: ...ct Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Standard Keyboard Lights Click here for the Easy Internet Ac...

Page 11: ...equirements Easy Access Internet Keyboard Easy Access Buttons Internet Suite Buttons Standard Keyboard Lights Easy Access Buttons 1 Play pause 2 Stop 3 Previous track 4 Next track 5 Sleep 6 Mute 7 Vol...

Page 12: ...cations Connector Pins Power Cord Requirements Product Description Models 5600 5610 5612 5620 5630 5635 5640 5660 Input Output Connectors 1 Gamepad joystick connector 2 Keyboard connector 3 USB Univer...

Page 13: ...Description Models 5650 5665 5670 5673 5676 5677 Input Output Connectors 1 Parallel printer connector 2 Keyboard connector 3 Mouse connector 4 USB Universal Serial Bus connectors 5 IEEE 1394 connecto...

Page 14: ...rd Requirements Monitors Communications Connectors Models 5600 5610 5612 5620 5630 5635 5640 5660 1 Serial connector 2 LCD Liquid Crystal Display card Option to change to DFP Digital Flat Panel monito...

Page 15: ...s Switches Specifications Connector Pins Power Cord Requirements Monitors Communications Connectors Models 5650 5665 5670 5673 5676 5677 Description 1 Serial connector 2 Telephone line in 3 Telephone...

Page 16: ...dex Home Preface Product Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Digital Creativity Imaging Center Desc...

Page 17: ...e keyboard The power status light on the CPU will light to show that Sleep mode is activated Other manual standby options Another way to put your computer into sleep mode manually under Windows 98 is...

Page 18: ...ting Without Diagnostics Troubleshooting This section provides troubleshooting information for Compaq Presario 5600 Series Personal Computers Power On Self Test POST messages diagnostic error codes an...

Page 19: ...d Jumper Location If the power on password is not known clearing CMOS will disable the power on password To clear CMOS complete the following steps 1 Complete the preparation for disassembly 2 Remove...

Page 20: ...gnostic tests that run automatically when the system is turned on After the computer is turned on POST checks the following assemblies to ensure that the computer system is functioning properly Keyboa...

Page 21: ...fied 1 Run Setup 2 Replace the diskette drive Back to Top Invalid NVRAM Media Type Probable Cause Recommended Action Problem with NVRAM CMOS access Replace the system board Back to Top Keyboard Contro...

Page 22: ...03 xx through 210 xx 204 xx Memory address test failed 1 Remove one memory module at a time until the error message stops 206 xx Increment pattern test failed 2 Replace other removed modules one at a...

Page 23: ...mmand 1750 x Fixed Disk 0 failed Identify command 1751 x Fixed Disk 1 failed Identify command 1760 x Fixed Disk 0 does not support Block Mode 1761 x Fixed Disk 1 does not support Block Mode 1790 x Dis...

Page 24: ...ories System Tools Scandisk to check for problems If problems exist run Scandisk and click on the Automatically fix errors checkbox at the bottom to correct the problems If a large number of lost allo...

Page 25: ...ts by ensuring that no devices are configured to use the same hardware resources These resources can either be dipswitch or jumper settings on the peripheral card or software configurable resources Th...

Page 26: ...Storage Cables Boards Fax Modems Index Keyboards Monitors Miscellaneous Hardware Miscellaneous Plastic Parts Return Kits Documentation Illustrated Parts This section provides illustrated parts and a r...

Page 27: ...ription Spare Part Number 1 Front Bezel 327767 001 2 Hood 327589 001 3 Bezel Blank In misc plastics kit 4 Button board with sleep assembly 327732 001 5 CD DVD Access Door 334639 001 6 Digital Creativi...

Page 28: ...arts Return Kits Documentation Mass Storage Devices Description Spare Part Number 1 1 44 MB Diskette Drive 304235 001 2 3 5 Hard Drive For Models 5600 5610 5612 5620 5630 5635 5640 5660 click below Fo...

Page 29: ...umentation Cables Description Spare Part Number Cable Kit Misc 1 HD CD ROM data 2 Diskette data 3 Serial Port 4 CD ROM audio 327770 001 5 Modem Adapter Cable 340398 xxx Click on the box to determine t...

Page 30: ...AM 64 MB 100 MHz DIMM SDRAM for Models 5650 5665 5670 5673 5676 5677 48 MB Memory Module 128 MB DIMM 278067 001 179190 001 320670 001 166969 001 166966 001 2 ATI Rage PRO 8MB SDRAM video card ATI Rage...

Page 31: ...uct Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Illustrated Parts Fax Modem Index Click here for Models 560...

Page 32: ...operate at 56kBPS Click on the part to see the spare part number Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Monitors Miscellaneous Hardware Miscellaneous Plastic Par...

Page 33: ...modems used in the 5600 Series computers operate at 56kBPS Click on a part to see the spare part number Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Monitors Miscellan...

Page 34: ...ins Power Cord Requirements Illustrated Parts Keyboards Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Monitors Miscellaneous Hardware Miscellaneous Plastic Parts Return...

Page 35: ...Miscellaneous Plastic Parts Return Kits Documentation Monitors Description Spare Part Number Compaq Digital Flat Panel TFT speakers not shown Speaker brackets not shown Back leg 340615 001 341043 001...

Page 36: ...Requirements Illustrated Parts Miscellaneous Hardware Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Monitors Miscellaneous Hardware Miscellaneous Plastic Parts Return K...

Page 37: ...tions Connector Pins Power Cord Requirements Illustrated Parts Miscellaneous Plastic Parts Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Monitors Miscellaneous Hardware...

Page 38: ...8 001 Return Kit for 5600 series computers w packing International 334638 002 Return kit with packing Compaq Presario V510 monitor 295627 001 Return kit with packing Compaq Presario V410 monitor 21054...

Page 39: ...0 95 FR 334758 Quick Restore Presario 5640 95 DK 334758 Quick Restore Presario 5640 95 NO 334758 Quick Restore Presario 5640 95 SE 334758 Quick Restore Presario 5640 95 SW 334758 Quick Restore Presari...

Page 40: ...for grounding must include a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system When standing use footstraps and a grounded floor mat T...

Page 41: ...ve any diskette compact disc CD or Digital Versatile Disk DVD from the computer 2 Turn off the computer and any peripheral devices that are connected to the computer CAUTION The computer power switch...

Page 42: ...ting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Serial Number The computer serial number should be provided to Compaq whenever request...

Page 43: ...Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board R...

Page 44: ...Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supp...

Page 45: ...Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supply Removal 1 Perform the prep...

Page 46: ...r Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supply Removal 1 Perform the preparation for d...

Page 47: ...ativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery...

Page 48: ...cription Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Removal and Replacement Creativity Center Index Click here for Mod...

Page 49: ...ables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC...

Page 50: ...7 Creativity Center Disassembly Sequence Hood Front Bezel Card Guides Fan USB Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Dau...

Page 51: ...cement Mass Storage Devices Index Disassembly Sequence Hood Front Bezel Card Guides Fan USB Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Po...

Page 52: ...Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board R...

Page 53: ...ezel Card Guides Fan USB Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Boa...

Page 54: ...n USB Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Bo...

Page 55: ...s Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Bat...

Page 56: ...es Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supply Removal 1...

Page 57: ...Fan USB Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System...

Page 58: ...tivity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I...

Page 59: ...Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RT...

Page 60: ...escription Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Removal and Replacement System Board Cables Click here for Model...

Page 61: ...ront Bezel Card Guides Fan USB Cables Creativity Center Drive Positions Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Bo...

Page 62: ...Bezel Card Guides Fan USB Cables Creativity Center Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System B...

Page 63: ...Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supply Removal 1 Perform the preparation for disassembly procedures 2 Remove the hood 3 Remov...

Page 64: ...d Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supply Removal 1 Perform the preparat...

Page 65: ...Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel Power Supply Removal 1 Perform the prep...

Page 66: ...enter Mass Storage Devices Memory Option Card Retainer Graphics Board Fax Modem Serial Port Homenet Daughter Board Processor Processor Goal Posts System Board Cables System Board RTC Battery I O Panel...

Page 67: ...selection below for jumper and switch information Presario 5600 Series System Board with DFP Presario 5600 Series System Board without DFP Presario 5600 Series System Board with Homenet TUT Daughter...

Page 68: ...Port USB Connector J11 J19 Keyboard Miniature 6 Pin J6 Mouse Miniature 6 Pin J6 Microphone Mini Stereo J15 Audio Line In Mini Stereo J15 Audio Line Out Mini Stereo J16 Headphone Speaker Out Mini Stere...

Page 69: ...niature 6 Pin J6 Mouse Miniature 6 Pin J6 Microphone Mini Stereo J15 Audio Line In Mini Stereo J15 Audio Line Out Mini Stereo J16 Headphone Speaker Out Mini Stereo J16 CMOS Clear 2 Pin Header P2 DIMM...

Page 70: ...nsion 30 Pin Small Header J13 internal Line In CD Drive 3 3 V Connector 4 Pin Header Key 2 J14 Parallel IO Connector DSUB 25 Pin J17 USB Port USB Connector J19 DIMM Socket 168 Pin DIMM J27 J28 J29 ITP...

Page 71: ...onal Computers MSG Index Home Preface Product Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements 3 5 Hard Drive Ba...

Page 72: ...5600 Series Personal Computers MSG Index Home Preface Product Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements...

Page 73: ...es Personal Computers MSG Index Home Preface Product Description Troubleshooting Illustrated Parts Removal Replacement Jumpers Switches Specifications Connector Pins Power Cord Requirements Digital Ve...

Page 74: ...10 000 ft 3048 m Nonoperating 30 000 ft 9144 m Expansion Slots 2 16 bit full sized ISA 2 PCI 1 PCI ISA This number will increase if more bay slots are occupied Top ATI 3D Rage Pro Video Memory Resolut...

Page 75: ...6 V RMS at 32 W Cache Buffer 256 KB Data Transfer Rate Sustained Burst Mode 1 2062 KB sec single 4800 KB sec 32 16 7 MB sec Mode 2 2368 KB sec single 5512 KB sec 32 16 7 MB sec Interface Cable Length...

Page 76: ...VAC cold start 80 A at 264 VAC cold start Holdup Time 16 ms from zero crossing at 120 VAC 16 ms from zero crossing at 240 VAC Steady State 166 Watts 166 Watts General Specifications Full Output Rating...

Page 77: ...trol 00B3 APM Status 00B4 00BF 00C0 00DF DMA Controller 2 00E0 ESS Index Register 00E1 ESS Data Register 00E2 00E3 DDC2 Registers 00E4 00E5 Master I2C Interface 00E6 TV MPEG Configuration Register 00E...

Page 78: ...2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused Mouse Connector Pin Signal 1 2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused Back to Top VGA Monitor Connector Pin Signal 1 2 3 4 5 6 7 8 9 10 11 12 13...

Page 79: ...and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system 4 The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13...

Page 80: ...nicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual...

Page 81: ...rporation All rights reserved Printed in the U S A Compaq Presario Registered U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Windows 95...

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