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Hardware Reference Guide

F–1

F

Routine Computer Care and

Shipping Preparation

Routine Computer Care

Follow these suggestions to take care of your computer and monitor:

Operate the computer on a sturdy, level surface. Leave a 3-inch 
(7.6-cm) clearance at the back of the system unit and above the 
monitor to permit the required airflow.

Never operate the computer with the cover or side panel removed.

Never restrict the airflow into the computer by blocking the front 
vents or air intake. Do not place the keyboard, with the keyboard 
feet down, directly against the front of the desktop unit as this 
also restricts airflow.

Keep the computer away from excessive moisture, direct sunlight, 
and extremes of heat and cold. For information about the 
recommended temperature and humidity ranges for your 
computer, refer to Appendix A, “Specifications,” in this guide.

Keep liquids away from the computer and keyboard.

Never cover the ventilation slots on the monitor with any type of 
material.

Turn off the computer before you do either of the following:

Wipe the exterior of the computer with a soft, damp cloth as 
needed. Using cleaning products may discolor or damage the 
finish.

Occasionally clean the air vents on the front and back of the 
computer. Lint and other foreign matter can block the vents 
and limit the airflow.

Summary of Contents for Compaq Evo D310 MT

Page 1: ...b Hardware Reference Guide Microtower Model Compaq Evo Family Document Part Number 274620 001 May 2002 This book provides basic information for upgrading this series of computers ...

Page 2: ...echnical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Å WARNING Text set off in th...

Page 3: ...unctions 1 6 Serial Number Location 1 7 2 Hardware Upgrades Serviceability Features 2 1 Installation Sequence 2 1 Removing the Computer Access Panel 2 2 Installing Additional Memory 2 5 DIMMs 2 5 DDR SDRAM DIMMs 2 5 Installing DDR SDRAM DIMMs 2 6 Removing or Upgrading a Drive 2 8 Locating Drive Positions 2 9 Removing A Drive 2 10 Replacing a Drive 2 13 Removing or Installing an Expansion Card 2 15...

Page 4: ...ces B 5 SCSI Controllers B 6 SCSI Cables B 6 Using a SCSI Cable B 6 Using SCSISelect with SCSI Devices B 7 Choosing the Quiet Drive Options B 8 C Battery Replacement D Security Lock Provisions Installing a Security Lock D 1 E Electrostatic Discharge Preventing Electrostatic Damage E 1 Grounding Methods E 1 F Routine Computer Care and Shipping Preparation Routine Computer Care F 1 CD ROM Drive Prec...

Page 5: ... Microtower features may vary depending on your model For a complete listing of the hardware and software installed in your computer run the Compaq Diagnostics for Windows utility Instructions for using this utility are provided in the Troubleshooting Guide on the Compaq Documentation Library CD ...

Page 6: ...D ROM or DVD R RW drive 7 CD ROM drive eject button 2 CD ROM drive activity light 8 Diskette eject button 3 Diskette drive 9 Power button 4 Diskette drive activity light Hard drive activity light 5 Power On light q USB Universal Serial Bus Ports optional 6 Microphone Connector optional w Headphone Jack optional ...

Page 7: ... Universal Serial Bus USB w Microphone Connector 6 Serial Connector COM1 e Serial Connector COM2 7 RJ 45 Connector Arrangement and number of connectors may vary by model The monitor connector on the system board is inactive if an AGP expansion card is installed in the personal computer The monitor must be connected to the monitor connector on the installed AGP card for proper operation If the moni...

Page 8: ...sert Home Page Up Delete End and Page Down 4 Status Lights Indicates the status of your computer and keyboard settings Num Lock Caps Lock and Scroll Lock 5 Numeric Keys Works like a calculator keypad 6 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 7 Application Key Used like the right mouse but...

Page 9: ...e notification area lower right corner of the windows taskbar The Keyboard Properties dialog box is displayed 2 Click the Help button on the Keyboard Properties dialog box for instructions 8 Windows Logo Key Used to open the Start menu in Microsoft Windows Used in combination with other keys to perform other functions 9 Ctrl Key Used in combination with another key its effect depends on the applic...

Page 10: ...s Logo Key Displays or hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f Launches Find Document Windows Logo Key Ctrl f Launches Find Computer Windows Logo Key F1 Launches Windows Help Windows Logo Key l Locks your computer if you are...

Page 11: ...res Serial Number Location Each computer has a unique serial number which is located on the cover top 1 of the microtower computer Keep this number available for use when contacting Compaq customer service for assistance Serial Number Location ...

Page 12: ...f personal injury from electrical shock and or hot surfaces be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connectors into the network interface controller NIC receptacles Ä CAUTION Static electricity c...

Page 13: ...instructions 3 Replace the computer access panel 4 Turn on the monitor computer and any devices you want to test 5 Reconfigure the computer if necessary Refer to the Computer Setup F10 Utility Guide for instructions about using Computer Setup Removing the Computer Access Panel To remove the computer access panel 1 Shut down the operating system properly then power off the computer and any external...

Page 14: ...connected from the electrical outlet 3 Loosen the captive thumbscrew 1 that secures the access panel to the computer chassis 4 Slide the access panel 2 back about 1 inch 2 5 cm then lift it off the unit You may lay the computer on its side to install internal parts Be sure the side of the access panel with the pull grip is facing up Removing the Computer Access Panel ...

Page 15: ...2 4 Hardware Reference Guide Hardware Upgrades 5 Remove the front bezel by gently prying the top section 1 of the bezel away from the chassis then pulling the bottom section 2 Removing the Front Bezel ...

Page 16: ... required to replace the preinstalled DIMM with a higher capacity DIMM DDR SDRAM DIMMs For proper system operation if your system supports DDR SDRAM DIMMs the DIMMs must be industry standard 168 pin unbuffered PC 1600 200 MHz or PC 2100 266 MHz compliant 2 5 volt DDR SDRAM DIMMs The DDR SDRAM DIMMs must support CAS Latency 2 or 2 5 CL 2 or CL 2 5 They must also contain the mandatory Joint Electron...

Page 17: ...are discharged of static electricity by briefly touching a grounded metal object Refer to Appendix E Electrostatic Discharge for more information Ä CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Shut down the operating system properly then power off the computer and any external devices then disconnect the power cord from the powe...

Page 18: ...arest the preinstalled module and install the modules following the numerical order of the sockets A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket Push the module down into the socket ensuring that the module is fully inserted and properly seated 3 ...

Page 19: ...s section describes the procedure for replacing or upgrading the storage drives A Torx or Flathead screwdriver is needed to replace a drive Ä CAUTION Make sure you backup your personal files on the hard drive to an external storage device such as a CD before removing the hard drive Failure to do so will result in data loss After replacing the hard drive you will need to run the Compaq Restore Plus...

Page 20: ...dware Reference Guide 2 9 Hardware Upgrades Locating Drive Positions Drive Positions 1 Optical drive 2 Second optical drive 3 Diskette drive 4 Hard drive An optical drive is a CD ROM CD RW or DVD ROM drive ...

Page 21: ...system properly then power off the computer disconnect the power cord from the power outlet and remove the access panel 2 Remove the front bezel 3 Disconnect the power and data cables from the back of the drive as indicated in the following illustrations Disconnecting the Optical Drive Cables ...

Page 22: ...Hardware Reference Guide 2 11 Hardware Upgrades Disconnecting the Diskette Drive Cables Disconnecting the Hard Drive Cables ...

Page 23: ... secures the drives in the drive bay Lift the release tab on the latch drive bracket for the drive you want to remove then slide the drive from its drive bay 2 Removing a Drive 5 Remove the four screws two from each side from the old drive You will need these screws to install in a new drive ...

Page 24: ...e information about preventing electrostatic damage refer to Appendix E Electrostatic Discharge Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers le 1 Install the four guide screws two on each side that were removed from the old driv...

Page 25: ...ware Reference Guide Hardware Upgrades 3 Reconnect the power and data cables to the drive as indicated in the following illustrations Reconnecting the Optical Drive Cables Reconnecting the Diskette Drive Cables ...

Page 26: ... software applications that were preinstalled on the computer from Compaq Follow the instructions in the guide included with the restore CD When the restore process is completed reinstall any personal files that you backed up before replacing your hard drive Removing or Installing an Expansion Card A Phillips screwdriver is needed to remove replace or add an expansion card 1 Shut down the operatin...

Page 27: ...ew from the bracket cover 1 then remove the expansion bracket cover 2 Removing the Screw and Expansion Bracket Cover 3 Inside the computer locate the expansion slots on the system board 4 If removing an expansion card hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket Be sure not to scrape the card against the other components ...

Page 28: ...g an Expansion Card 5 If not replacing the old expansion card with a new expansion card install the expansion slot cover to close the open slot Insert the metal slot cover in the opened slot and install a screw to the top of the cover to secure it in place ...

Page 29: ... and gently press the card straight down into the expansion slot Replacing or Adding an Expansion Card When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 7 If you have replaced or added a new expansion card store the old card in the anti static packaging that contained your new card ...

Page 30: ...erence Guide 2 19 Hardware Upgrades 8 Replace the expansion cover bracket 1 and screw 2 Replacing the Expansion Bracket Cover 9 Complete the procedure described in Reassembling the Computer section of this chapter ...

Page 31: ...osition the chassis in the upright position At an angle align the lower end of the front bezel with the botton end of the chassis so that front bezel hooks onto the chassis 1 then press the top end of the bezel to the chassis until it snaps into place 2 Replacing the Front Bezel ...

Page 32: ...pgrades 2 Place the side access panel in the proper position on the chassis and slide it into place 1 Ensure that the hole for the thumbscrew is aligned with the hole in the chassis 2 and replace the thumbscrew Replacing the Side Access Panel ...

Page 33: ...ical outlet 2 Reconnecting the Power Cable 4 Reconnect all peripheral devices to the computer Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications or telephone connectors into the network interface controller NIC ports 5 Turn on the computer by pressing the power button ...

Page 34: ...82 kg Weight Supported maximum distributed load 100 0 lb 45 4 kg Temperature Range Operating Nonoperating 50 to 95 F 22 to 140 F 10 to 35 C 30 to 60 C Relative Humidity noncondensing Operating Nonoperating 10 90 5 95 10 90 5 95 Maximum Altitude unpressurized Operating Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m Heat Dissipation Maximum Nominal 1155 BTU hr 577 BTU hr 290 kg cal hr 145 kg cal hr ...

Page 35: ...AC 100 240 VAC 50 60 Hz 90 264 VAC 100 240 VAC 50 60 Hz Power Output 220 W 220 W Rated Input Current maximum 6 A 100 VAC 3 A 200 VAC Some models use a full ranging active power factor corrected power supply This eliminates the need for an input voltage select switch and greatly reduces the input current amplitude and harmonics Compaq Evo D300 Series Microtower Continued ...

Page 36: ...paq hard drives ship with jumpers preset to cable select mode therefore no jumper setting changes on the existing or optional drives are required If you purchase a third party hard drive refer to the documentation included with the kit to ensure proper installation and configuration of cables If installing a second device on the primary controller you must use an 80 conductor Ultra ATA cable for o...

Page 37: ...kette drives to the secondary controller Install either a third height or a half height drive into a half height bay Install guide screws to ensure that the drive lines up correctly in the drive cage Compaq has provided extra guide screws installed in the front of the computer chassis behind the front bezel Some options use M3 metric hardware Compaq supplied metric screws are black If only one dev...

Page 38: ...f available for optimum performance SCSI cable recommendation 53 inches maximum length twisted pair LVD cable with built in terminator maximum of 5 drives with a minimum driving spacing of 5 25 inches For Small Form Factor models a single device cable is the only cable that is supported The SCSI controller requires a unique SCSI ID 0 7 or 8 15 for each SCSI device installed The controller identifi...

Page 39: ...e computer This action enables the SCSI controller to recognize the external devices The system accommodates a combination of internal and external SCSI devices such as hard drives tape drives and optical drives Compaq does not recommend mixing different width SCSI devices on the same SCSI chain or on the same SCSI channel Mixing devices of different widths on the same chain or channel will always...

Page 40: ...if your computer has four or more bays Before installing a SCSI device Verify the SCSI ID of the drive and if necessary set the SCSI ID to a unique number See Guidelines for Using SCSI Devices in this appendix or refer to the documentation included with the device Determine if the device requires that termination be enabled or disabled Set the termination if necessary See Using a SCSI Cable in thi...

Page 41: ...pports Low Voltage Differential LVD or single ended devices The cable accommodates up to three SCSI devices in the front drive bay area UATA models do not have the SCSI cable Five Device SCSI Cable with Terminator The cable that shipped with your computer may look different than the one illustrated a five device cable For Small Form Factor models a single device cable is the only cable that is sup...

Page 42: ...ys press any key to exit the logo screen Immediately after exiting the logo screen press Ctrl A to access the SCSISelect utility A menu displays with the following options Configure View Host Adapter Settings SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options SCSI Device Configuration Advanced Configuration ...

Page 43: ...e drive will not operate at maximum performance levels For maximum drive performance set the drive to operate in Performance mode To determine if your computer contains a Quiet Drive or to activate Quiet mode complete the following steps 1 Turn on or restart the computer If you are in Windows click Start Shut Down Restart the Computer 2 When the F10 Setup message displays in the lower right corner...

Page 44: ...ardware Reference Guide B 9 Hard Drive Installation Guidelines If the Quiet Drive option is not displayed your computer does not contain a Quiet drive 7 To apply and save changes select File Save Changes ...

Page 45: ...battery is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140ºF Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the Compaq spare designated for this product Ä CAUTION Before replacing the battery it is important to back up the comp...

Page 46: ...k and disable the Smart Cover Sensor 2 Shut down the operating system properly turn off the computer and any external devices disconnect the power cord from the electrical outlet and remove the computer cover or access panel It may be necessary to remove an expansion card to gain access to the battery 3 Locate the battery and battery holder on the system board 4 Depending on the type of battery ho...

Page 47: ...sition positive side up The battery holder automatically secures the battery in the proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery b When the battery pops up lift it out Removing a Coin Cell Battery Type 2 ...

Page 48: ... Cell Battery Type 2 After the battery has been replaced use the following steps to complete this procedure 5 Replace the computer cover or access panel 6 Plug in the computer and turn on power to the computer 7 Reset the date and time your passwords and any special system setups using Compaq Computer Setup Refer to the Computer Setup F10 Utility Guide If you normally lock the Smart Cover Lock use...

Page 49: ...ecurity Lock Provisions Installing a Security Lock The security locks displayed below and on the following page may be used to secure the microtower computer Installing a Kensington Cable Lock on the Compaq Evo D300 Series Microtower ...

Page 50: ...D 2 Hardware Reference Guide Security Lock Provisions I Installing a Padlock on the Compaq Evo D300 Series Microtower ...

Page 51: ...r containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic s...

Page 52: ...r dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact your Compaq authorized dealer reseller or service provider For more information on static electricity contact your Compaq authorized dealer reseller or service provider ...

Page 53: ...ainst the front of the desktop unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information about the recommended temperature and humidity ranges for your computer refer to Appendix A Specifications in this guide Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor with ...

Page 54: ...t least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleaning fluids...

Page 55: ...tte into the diskette drive to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure that all boards are seated prop...

Page 56: ...ect button 1 2 installation 2 8 drive locations diskette drive 2 9 hard drive 2 9 optical drive CD drive 2 9 optical drive DVD drive 2 9 drive positions 2 9 DVD R RW drive installation 2 8 E electrostatic discharge 2 1 E 1 expansion card 2 15 expansion slots 2 16 F front bezel removing 2 4 replacing 2 20 front panel components 1 2 H hard drive activity light 1 2 installation 2 8 installation guide...

Page 57: ...necting 2 22 Q Quiet Drive B 8 R rear panel components 1 3 removing computer access panel 2 2 restoring software 2 15 S SCSI controller B 6 SCSI device guidelines B 3 SCSISelect utility B 7 security lock provisions D 1 serial number location 1 7 shipping preparation F 1 specifications A 1 U Ultra ATA devices B 1 USB 1 2 W Windows Logo Key 1 6 ...

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