Quick Troubleshooting Guide
1-1
chapter
1
G
ENERAL
S
ERVICE
I
NFORMATION
The information in this book was prepared for the Compaq Deskpro 2000 Series of Personal
Computers with MMX technologies and later models as well as Compaq Deskpro Workstations,
Compaq Professional Workstations, Compaq Armada Notebooks, and Compaq Prosignia
Notebooks.
✎
Not all features are available on all Compaq products.
Troubleshooting Procedures
The flowcharts listed in Chapters 2 and 3 use the building-block concept, where flowchart 1 is the
first flowchart to which you should refer. If, during the debug process, you find yourself in a bind,
refer back to flowchart 1 to determine which potential problems you can rule out.
Tools Required - Desktop Computers and Workstations
T
Torx T-15 and flat-blade screwdrivers
T
Loopback plugs
T
Write-protected bootable diskette
T
Anti-static wrist strap
Tools Required - Notebooks
T
Magnetic flat-blade screwdriver, Torx T-8, and T-10 screwdrivers
T
3/16-inch and 7-mm hex sockets or nut drivers
T
Security wrench
T
Loopback plugs
T
Write-protected bootable diskette
T
Anti-static wrist strap
Protecting Yourself and the Computer
T
Turn the computer off before disconnecting or installing any cables.
T
When the computer is connected to an AC power source there is always voltage applied to
the system board. You must disconnect the power cord from the power source before
opening the computer to prevent system board or component damage.
T
For personal safety and to ensure that the computer does not overheat, Compaq
recommends that you install the computer cover or access panel before turning on the
computer.
Summary of Contents for AP400 - Professional - 64 MB RAM
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