OWNERS MANUAL
15
WARRANTY STATEMENT
Warranty
The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date
of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced
or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in
respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state
and territory laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket, tax invoice
or receipt as the best proof of purchase, and as proof of date on which the purchase was made.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced.
This warranty does not cover batteries or any other consumable items.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the products or parts.
Exclusions
This warranty does not cover:
.
Any defects caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care,
unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the
distributor.
.
Any product that has not been installed, operated or maintained in accordance with the manufacturer’s
operating instructions provided with the product.
.
Any product that has been used for purposes other than domestic use.
.
Any damage caused by improper power input or improper cable connection.
To Make a Claim
This warranty against defects is provided by Companion Brands,
If a defect in the goods appears within 12 months you are entitled to claim a warranty, please contact or send all
warranty claims to:
COMPANION BRANDS
PO Box 2186, Bundoora Victoria 3083
Help Desk 1300 555 197
(Operating Hours: Mon-Fri 08:30AM to 05:30PM EST)
email: [email protected]
