Operational Panel
Operation
Adjust the left and right hopper guide to the symbol for the currency you
are using. For example use the “
€
” symbol if you wish to use this device
for counting Euro banknotes. Place the Banknote Counter on an even
surface and avoid direct sunshine. Plug the power cable into the back
of the device and then plug in the electric socket.
If you have purchased an external display, connect it on the back of the
device.
Turn the power switch on, the machine will display the software version
first in the operation panel, then it will perform an initial test. If the test is
successful, the machine will be ready to use. The test will spin the stacker
wheel before allowing it to come to a stop.
If any other symbols are displayed, please handle them according to the
troubleshooting guide.
Restore factory settings
1. Make sure the Banknote Counter is switched off.
2. Press and hold the “CLR” key and then turn on the machine.
3. On the display menu “dEF” will appear and above it
-H-.
4. Press “RESET” key to save the parameter and exit.
Troubleshooting
Self-test error message and display solutions
The machine will automatically perform a self-test after being turned on. If any of the following
error messages are displayed on the display window, it is usually because the sensor is blocked by
banknotes or dust.
Error message display
What this means
Solutions
Fluorescence sensor
The fluorescence sensor has
failed
Adjust the top cover to right position so as to
avoid strong light source
Banknote feeding sensor
Banknote feeding sensor has
failed
Remove the banknote and clear away the
dusts
Banknote receiving sen-
sor
The banknote receiving sen-
sor has failed
Remove banknote and clear away the dusts
E32
The first counting tube has a
problem on the left
Remove the banknote and clear away the
dust, adjust the IR counting sensor
Left counting sensor
The second counting tube has
a problem on the left
Remove the banknote and clear away the
dust, adjust the IR counting sensor
E33
The first counting tube has a
problem on the right
Remove the banknote and clear away the
dust, adjust the IR counting sensor
Right counting sensor
The counting tube has a prob-
lem on the right
Remove the banknote and clear away the
dust, adjust the IR counting sensor
Ext IR sensor E60
The 3D receiving tube has
failed.
Remove the banknote and clear away any
dust. Adjust the infrared and 3D sensors.
Rotate speed sensor
The rotate speed sensor has
failed
Clean the code wheel and rotate speed sen-
sor. Replace the main motor. Replace the
rotate speed sensor
Internal memory fault
The internal memory has
failed
Resume to the factory setting.
Cleaning
It is important to keep the banknote counter clean and clear of any dust and dirt. For best
results we recommend cleaning the machine by using cleaning cards. Failure to do so may
result in faults within the machines capabilities
–
incorrect counting for example.
It is highly recommended
that only approved Safehaus cleaning cards and swabs are used
to clean this banknote counter. Any use of unapproved cleaning tools may invalidate your
warranty.
Failure to clean the machine periodically may also invalidate the warranty.
Note: do not use chemicals to clean this machine.
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