Step 1 -
To enter PTS mode: Depress MM5 button & apply power. The device will emit 1 SHORT beep. The
device is now in PTS mode.
Step 2 -
While depressing the push pad, apply power. (i.e. presenting the credential to the reader).
Step 3 -
Continue to keep pad depressed, the device will emit 1 LONG Beep. After the beep has stopped,
release the pad and now the adjustment is complete. test the new location, If not to your liking
repeat the 3 steps.
Setting PTS
2 Beeps
3 Beeps
5 Beeps
Beeps
Explanation
Solution
Over Voltage
Under Voltage
Retraction or dogging failure
> 30V unit will shut down. Check voltage & adjust to 24 V.
< 20V unit will shut down. Check voltage & adjust to 24 V.
After 1st fail: 5 beeps then immediately attempts to retract again.
After 2nd fail: 5 beeps with pause in-between for 30 seconds then device attempts to retract
again.
After 3rd fail: 5 beeps every 7 minutes, device will not attempt to retract.
To Reset: Depress bar for 5 seconds at any time.
PUSH TO SET
Device is ready to record its new position.
Troubleshooting & Diagnostics
4 Beeps
Failed Sensor
Verify all 3 sensor wires are installed correctly. Replace sensor if problem persists by
contacting office.
**Important Info**
Make sure to set PTS before finishing installation
Technical Information
U S c u s t o m e r s u p p o r t 1 - 8 8 8 - 6 2 2 - 2 3 7 7 | w w w . c o m m a n d a c c e s s . c o m | C A c u s t o m e r s u p p o r t 1 - 8 5 5 - 8 2 3 - 3 0 0 2
Ceiling Tile
Legend
Standard Placement
Module
GREEN
CHANNEL 1
LED
NORMALLY OPEN
DRY CONTACT FROM
ACCESS CONTROL
SYSTEM
NO VOLTAGE
LOCKING
HARDWARE
+
-
CAT
Install video
MM5 BUTTON
POWER
PTS
MM5
1 LONG Beep
PUSH TO SET
Device has recorded it’s new position.
1 SHORT Beep
