
14
4.4
Failure Modes
Flashing Green and one Raspberry Tone
This indicates the scanner has experienced a laser sub-system failure. Return
the unit for repair to an authorized service centre.
Flashing Red and Green with Two Raspberry Tones
This indicates the scanner has experienced a scanning mechanism failure.
Return the unit for repair to an authorized service centre.
Continuous Raspberry Tone with all LEDs off
If, upon power up, the scanner emits a continuous raspberry tone, then the
scanner has an experienced an electronic failure. Return the unit for repair to
an authorized service centre.
Three Beeps – on power up
If the scanner beeps 3 times on power up then the non-volatile memory
(NovRAM) that holds the scanner configuration has failed. If the scanner does
not respond after reprogramming, return the scanner for repair to an
authorized service center.