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9. Tech Support

29

Please visit 

https://www.comfygomobility.com/product-registration/

       

            and register your product now. When you register your      

             ComfyGo Electric Wheelchair, you ensure that you may be   

            eligible for an extended warranty service. You will also       

            receive product updates and important news from Comfy    

      Go Mobilities. (

Simply scan QR code with your phone for    

      the Registration Link

)

- The fastest way to get support, please e-mail to             

 

[email protected]

 

All warranty and return requests you can visit for getting professional 

help: 

https://www.comfygomobility.com/warranty-or-return-request/ 

      (

Simply scan QR code with your phone for the Warranty     

      Link

)

Here are a Few Ways to Keep Your Batteries Healthy. 

- Keep your batteries at room temperature. Heat is by far the largest 

factor when it comes to reducing battery life. 

- Batteries deteriorate over time, whether they're being used or not. 

- Battery experts suggest that after 30 charges, you should allow bat-

teries to almost completely discharge. The power gauge will be recali-

brated. 

- Avoid completely discharging batteries. 

- Gradual deterioration in performance because the battery has been 

left in a discharged state. 

Summary of Contents for MAJECTIC IQ-7000

Page 1: ...User Manual Warranty IQ 7000...

Page 2: ...pare parts needs please visit www ComfyGoMobility com Don t forget to register your product to activate your warranty detailed information can be found on page 29 If you need technical support please...

Page 3: ...odel because we continuously improve and up grade our components and design If you are uncertain about any aspect of operations please contact your dealer immediately to clarify Improper use of this v...

Page 4: ...Net weight 64 lbs 26 with battery Max loading weight 330 lbs 150 kg Max speed 4 mph Front wheel diameter 8 inch solid Rear wheel diameter 12 inch solid Battery 12AH Li ion 20AH Li ion optional Motor...

Page 5: ...Range This electric wheelchair is engineered specifically to serve people weighing less than 330 lbs 150 kg intended for use at walking speed and is suitable for indoor and outdoor use only Please do...

Page 6: ...nput part Safety of any non permanent equipment installed 2 2 Riding Notice General Riding Cautions Keep your hands on the armrest in order to fully be able to control the wheelchair We recommend prac...

Page 7: ...ng on steep hills sharp angles high steps channels or any other steep incline surfaces Avoid riding on steep slopes the slope range should be less than 9 degrees Please carefully operate the controlle...

Page 8: ...ight other than approved accessories to this chair as this may cause an imbalance and impact vehicle function Keep Your Wheelchair Dry at All Times Do not store or use your wheelchair in wet places If...

Page 9: ...stall and use electric wheelchair based on the electromag netic compatibility information provided Portable and mobile RF communication device will affect perfor mance of electric wheelchair Therefore...

Page 10: ...ht Foldable Electric Wheelchair 19 5 Wide Model IQ 7000 on YouTube or scan the QR code with your smartphone s camera Please visit YouTube for a detailed Remote Control Pairing explanation Simply searc...

Page 11: ...ld the backrest and using your other hand pull the seat and fold it Picture 4 Picture 1 Hold the backrest with one hand and use your other hand to hold the seat and unfold the chair Picture 1 Picture...

Page 12: ...ure 5 Then lock the screw Picture 6 Dismantle the battery by first disconnecting the battery plug and the controller plug Picture 7 and then push the switch on the battery case for quick release Pictu...

Page 13: ...ull the button to install dismantle the anti tipper Picture 10 Press the button to install the frame support tube Picture 11 Flipping up Your Armrest Using one hand press the armrest button using the...

Page 14: ...30 Picture 14 15 Electric mode Spin the red clutch and put it back into its groove lightly push the wheelchair until you hear a click sound Picture 16 When switching from manual to electric mode pleas...

Page 15: ...teries will shorten the life cycle of your battery When battery is fully charged the power indicator will turn green Do not stop charging before fully charged this indicator is lit After charging is c...

Page 16: ...below to complete the charging process Step 1 Make sure the charger groove is not blocked Step 2 Make sure the electric wheelchair s power is turned off Step 3 Unplug the connections between the batte...

Page 17: ...at are provided with this unit Visit www ComfyGoMobility com or contact with us via support ComfyGoMobility com if you need replacement batteries While inserting the battery ensure that the battery po...

Page 18: ...e following parts the motor brakes battery wire connec tions Use the table below to troubleshoot the particular technical issue Technical issues can usually be detected without other service tools but...

Page 19: ...nctioning The left magnetic brake connec tion is broken or the wire may be disconnected Four short beeps LED lights blinks four times The right motor is malfunctioning The right motor connection is br...

Page 20: ...tly turn power off by also pressing the power button Sleep Mode If the joystick is not used for more than 20 minutes the power will turn off automatically and the system will enter sleep mode System c...

Page 21: ...y fully charged batteries before embarking on long distance rides when charging is not possible Do not use the unit if only red light is shown as this means the unit requires charging Using the Joysti...

Page 22: ...on Only applies to manual folding version Detail video explanation for Remote Pairing please visit our Youtube Channel Detail information on page 9th Remote Power Button Horn Button Joystick Chair Dir...

Page 23: ...control Picture 19 4 Press and hold the deceleration button on the joystick until you hear beep sound Picture 20 Then press the horn button 5 Press and hold the remote control deceleration button unti...

Page 24: ...ssing the power button Detail video explanation for Remote Pairing please visit our Youtube Channel Simply scan the QR code with your smartphone camera Led Battery Power Indicator Power Button Horn En...

Page 25: ...Hold the autofold chair open button for 3 seconds 5 The led speed indicator will show an amber light in the middle of the screen 6 Release the autofold chair open button 7 Press the horn and watch it...

Page 26: ...etail video explanation for Remote Pairing please visit our Youtube Channel Simply scan the QR code with your smartphone camera Remote Power Button Horn Button Joystick Chair Direction Speed Decrease...

Page 27: ...the chair controller turns off 7 Power off the remote 8 Power on both the remote and chair controller the remote is paired 7 5 How to open and close your chair With the remote Open the chair 1 If cha...

Page 28: ...Pleas refrain from using organic solvents to clean as these might damage the surface The wheelchair should be cleaned about once per week If the wheel chair is used by an infectious patient it should...

Page 29: ...monitor the controller and motor Any malfunction of these parts is indicated by the controller For more details please kindly refer to chapter of audio signal indica tion 8 6 Maintenance Checking You...

Page 30: ...n requests you can visit for getting professional help https www comfygomobility com warranty or return request Simply scan QR code with your phone for the Warranty Link Here are a Few Ways to Keep Yo...

Page 31: ...s due to wear and tear such as tires fuses plastic parts glass parts lubricates etc Any fees for Inspection adjustment adding oil cleaning etc Fees for service and maintenance performed dealers as spe...

Page 32: ...www ComfyGoMobility com...

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