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COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017
Functions
Waiting Field Function (System Telephone)
If multiple system telephones have been configured and enabled as
waiting field receptions, more than one employee can operate the
waiting field at the same time. Incoming calls and waiting callers are then
signalled in all the waiting field receptions. However, if someone is
talking to a caller in one of the waiting field receptions, this caller is not
signalled in the other waiting field receptions.
•
In each waiting field reception, you will need to assign the
Shared line
function to one or more function keys (waiting field keys). These keys
are then used to monitor and process the exchange line calls.
•
After you have configuring a waiting field key on a system telephone,
the waiting field reception function on that system telephone in question
is enabled automatically and can be switched on and off, if necessary.
Process of Call Acceptance in Waiting Field
Call acceptance in the waiting field is carried out as follows:
•
If all of the waiting field receptions have been switched off, the
telephones ring according to normal call distribution.
•
After one or more waiting field reception telephones are switched on,
calls that belong to the waiting field are signalled on the key (waiting
field keys), on the switched on waiting field reception telephones, that
have been assigned with the
Shared line
function.
