background image

Inside

Tu

Day

Upstairs

Auto

Downstairs

Airflow %

HEAT

Schedule

AUTO

FAN

MENU

MODE

Heat

Set To

SYSTEM

AM

365

Comfort

UP/DOWN

 Keys.

SYSTEM MODE

 Key

OFF, HEAT, COOL or AUTO

Displays the downstairs 
(Inside) or upstairs (Inside2)
temperature.

Displays the Thermostat Mode
HOLD, SCHEDULE or VACANT

Displays the time, day and schedule 
MORNING, DAYTIME, EVENING
or NIGHT

MENU 

Key Displays 

the User options.

Displays the upstairs airflow

Displays the Airflow Mode
AUTOMATIC or MANUAL

Displays the heating or 
cooling temperature

FAN MODE

 Key

AUTO or ON

Installer Manual

Model C365W21 and C365W21WF

365

Comfort

Ver.1.9 Jun 2017

Displays the downstairs airflow

NEXT 

Key 

Used to advance through options

ENTER 

Key 

Used to save options and 
return to thermostat operation

Wireless Technology

Link

e

MODE

 Key 

Selects Thermostat Mode
HOLD, SCHEDULE or VACANT

i

If needed, airflow control can be disabled using 
Option 17. The thermostat will control the system like 
any other thermostat, and the nighttime airflow option 
will be disabled.

i

The C365 wireless thermostat controls heating, cooling and 
airflow to the upstairs and downstairs using an upstairs and 
downstairs wireless, modulating damper.  A wireless, battery 
powered temperature sensor located upstairs monitors the 
upstairs temperature and the temperature sensor in the C365 
monitors the downstairs temperature.  

The C365 adjusts the upstairs and downstairs airflow during 
heating and cooling calls to maintain uniform upstairs and 
downstairs temperatures.  

SYSTEM MODES

  Off, Heat, Cool, Auto

THERMOSTAT MODES 

 Hold, Schedule or Vacant mode.

PROGRAMS PER DAY

  Morning, Daytime, Evening and Night.

PROGRAM FORMAT

  Weekdays and weekend– 5/2.

TEMPERATURE OVERRIDE

  Temperature is held for 4 hours 

when adjusted in Schedule mode. 

FAN MODES

  Auto or Continuous 

AIRFLOW CONTROL

  Airflow can be turned off using Option 

17. Dampers fully open, nighttime airflow options are disabled 
and airflow is no longer displayed on the thermostat.

AIRFLOW LIMITS

  Maximum upstairs and downstairs, heating 

and cooling airflow limits can be set during installation.

NIGHTTIME OPERATION

  The C365 thermostat uses the 

upstairs temperature sensor to control heating and cooling 
calls and directs more airflow upstairs. If bedrooms are located 
downstairs, the Nighttime Airflow option should be turned off.

COMPATIBLE EQUIPMENT

  Gas/electric equipment with 2-

stage heating and 1-stage cooling or 1-stage heating and 2-
stage cooling and heat pumps with 2-stage heating and 2-
stage cooling.

UPSTAIRS TEMPERATURE SENSOR

  One or two TS5WL 

upstairs wireless temperature sensors can be used.

MODULATING DAMPERS

  Round or rectangular dampers 

using the A80WL2 actuator and up to 1 inch static pressure.

POWER

  Operates on 24VAC from the HVAC equipment using 

the R and C wires.

ATTENTION INSTALLER

i

Nighttime Airflow Option. If bedrooms are located
downstairs, the Nighttime Airflow Option should be 
turned OFF using the User Options.

i

Set Options (p.5-7). Options 1 through 5 determine the
equipment operation and must be set if different than
Factory Settings.

After installing dampers and sensors and setting up
wireless communication to the thermostat, 
CHECK FOR ERROR MESSAGES (p.4)

Set time of day (p.4).

i

i

The thermostat location must be changed using 
Option 27 if the thermostat is located upstairs in 
the bedroom area.

i

Homes with plaster walls with steel lathe may 
experience wireless communication interference.

i

The Home number must be changed if two wireless
installations are within 300 feet of each other. See 
page 3 and page 7, Option 26.

Summary of Contents for C365W21

Page 1: ...MPERATURE OVERRIDE Temperature is held for 4 hours when adjusted in Schedule mode FAN MODES Auto or Continuous AIRFLOW CONTROL Airflow can be turned off using Option 17 Dampers fully open nighttime ai...

Page 2: ...se 5 Installing C365 Batteries 6 Installing the Upstairs Temperature Sensor 7 Setting Temperature Sensors as 1 or 2 Selecting Installer Options 8 Selecting a Different Home Address Pushbutton Switch G...

Page 3: ...then two rapid blinks then three rapid blinks and so on Release the switch after the number of blinks corresponding to the Home number to be set Changing the Home number does not affect the assignmen...

Page 4: ...ge Wireless Sensor Lost The thermostat displays the Err 01 or Err 02 message indicating it has lost communication with an upstairs wireless temperature sensor Check the batteries in the sensor s The s...

Page 5: ...Range 0 1 or 2 Touch the UP DOWN keys to set 0 or 1 stage Touch NEXT to display the next option After about 20 seconds the installer options will time out and return to normal thermostat operation Op...

Page 6: ...rs Airflow in Heating Factory Default 150 Range 100 to 160 The hidden BACK key is used to return to previous options and is located to the left of the NEXT key i The NEXT key is used to display the ne...

Page 7: ...om area temperature Setting the location to upstairs has no effect on options selected Option Touch the UP key to select upstairs indicated by uS Touch NEXT or ENTER Touch to exit installer options To...

Page 8: ...ses noise or annoyance Increase the airflow using the key until it is acceptable This is the maximum allowable downstairs airflow in heating Record the airflow value DOWN UP Maximum Allowable Downstai...

Page 9: ...ing only Automatic Heating or Cooling Maximum upstairs and downstairs heating and cooling airflow limits are set during installation Option used when bedrooms are located upstairs C365 uses the upstai...

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