Common Troubleshooting Methods
Abnormal symptom
Cause
Solution
Indicator not illuminated
with no air and no mist
• The power cord is not properly
plugged in or there is no power to
the unit
• Plug the power cord properly into
a working outlet, turn on the power
switch
Indicator illuminated
with air and no mist
• There is no water in the water tank
• The Mist volume is not turned up
• The water level float cap is not
down releasing water
• Fill up the water tank
• Increase Mist level
• Confirm the water tank spring float
cap is not stuck
Indicator is illuminated
with no air or no fog
• The water level in the water basin
is too high
• Remove some water in the unit’s
water basin
• Screw down the water tank spring
float cap
Reduced mist output
• There is scale formation on the
water basin and inlets
• The water is dirty or has been
stored too long
• Clean the water basin and inlets
• Replace with clean water
LIMITED WARRANTY
This unit is guaranteed to the original retail purchaser against defects in quality or workmanship for a period of one
year from the date of original purchase. If this unit fails because of a manufacturing defect within 30 days of purchase,
return the unit, with your receipt, to the retailer. After 30 days, but within the warranty period, if the unit was purchased
within the continental United States, return it, freight prepaid, to World and Main for repair or replacement. If the unit
was purchased outside the continental United States, return the unit to the place of purchase. This warranty does not
cover damage caused by misuse, abuse, overheating or alteration. Repairs made by anyone other than World and Main
are not covered in this warranty. World and Main will not be held liable for any losses due to neglectful operation. All
implied warranties, including the warranties of merchantability and of fitness of purpose, if applicable, are hereby limited
in duration to the period of one year from the date of original retail purchase. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may not apply to you. Incidental or consequential damages
arising from a breach of either express or implied warranties are hereby disclaimed and excluded. Some states do not
allow the exclusion of limitation of incidental or consequential damages, so this limitation or exclusion may not apply to
you. Upon the expiration of this warranty all such liability will terminate. No other warranties are expressed or implied.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No
informal dispute settlement mechanisms are available. This limited warranty is given in lieu of all other warranties.
Manufactured for:
World and Main (Cranbury), LLC
324A Half Acre Rd.
Cranbury, NJ 08512 USA
800-221-6895
www.comfortzoneproducts.com
Rev. 051217
