Comdial PCIU Manual Download Page 6

Installing The Telephony Driver

If this is a first-time installation, skip the next section and go directly to the section titled Installing The New
Telephony Driver.

Removing The Existing Telephony Driver

If you already have a PCIU in service, you must removefrom windows the telephony service provider that the
PCIU was installed with.

To remove an existing PCIU service provider,

1. Click on the Start button in the lower left corner of the screen. Go to Settings and select Control Panel.

2. Double click on the Telephony icon located in the Control Panel dialog.

3. Select the Telephony Drivers tab (Older versions of the Telephony Control Panel may not have this. If you

see a Driver Setup button, click that).

4. Select Comdial PCIU TAPI Service Provider ‘and click Remove. If a message box pops up asking if you

are sure you want to remove it, click Yes.

Installing The New Telephony Driver

After you have physically connected the PCIU to your PC, you must install the floppy disk that contains the SPI
software that runs the PCIU device into the computer's floppy disk drive (drive A).

To install the telephony driver (using Windows95, 98 or NT),

1. Click on the Start button in the lower left corner of the screen and select Run.

2. Type ‘A:SETUP’ at the prompt and click OK.

3. A message box will appear asking you to close any other TAPI applications and services before continuing.

Click OK to continue with the installation. The installation window will display the status as the installation
progresses.

4. If using Windows95, a message box may appear displaying: Current version of TAPI not recent enough….

Install TAPI 2.1 now? If this occurs, click Yes. The service provider installation program will close itself
and run the TAPI 2.1 installation program.

If a message box ever pops up asking: Do you want to keep this file?, click Yes. After TAPI 2.1 is installed,
remove the floppy disk, and click Yes to the prompt that reads: Do you want to restart your computer now?.
The computer will restart and automatically continue with the installation.

5. A dialog window will appear titled Comdial PCIU Service Provider??. Select the appropriate system type

and com port from the drop-down lists.

6. Click the Query Start button.

7. The computer now configures itself according to your telephone’s settings. Do not use your telephone while

the computer is configuring itself.

8. Note that each button that you have mapped to a line has a check box next to it in the Phone Button Usage

section. The system notifies TAPI applications of calls that ring on all lines with checked boxes; therefore,
Comdial engineers recommend that you uncheck all boxes that do not ring at the PCIU station port. When
finished, click OK.

6 — Installing The Telephony Driver

IMI89-260

Installing The Personal Computer Interface Unit

Summary of Contents for PCIU

Page 1: ...seful telephone functions Microsoft Windows is a registered trademark of Microsoft Corporation Redmond Washington The PCIU comes bundled with wideopen call software Wideopen call is a CTI application that offers on screen call management and a detailed call log This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The i...

Page 2: ...akerphone If using a regular Impact SCS speakerphone the INTERCOM button must be located in the default button mapping location that is the lower right hand button of the 12 or 24 programmable buttons System Requirements wideopen call Minimum Software Requirements for Specific Systems DSU DSU II DXP DXP Plus FX System Software 18A 2A 8A 3A All Available Product Codes Comdial Product Code Product D...

Page 3: ...LD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 COMDIAL Proprietary LCD Speakerphone with Interactive Buttons pciu02a cdr User s PC running Comdial supplied SPI plus wideoffice call User s PC running Comdial supplied SPI plus wideoffice call PCIU To Station Port Typical Common Equipment Cabinet Reviewing The PCIU Concept ...

Page 4: ...ort connector and plug it into the connector labeled PHONE on the PCIU 2 Connect the supplied serial data cable between the PC s serial data port COM port and the PCIU s serial port connector A 9 pin to 9 pin cable is supplied with the PCIU If you are using a 25 pin serial port on the PC you must use a 9 to 25 pin adapter 3 Plug one end of a standard line cord into the connector labeled LINE on th...

Page 5: ...Installing The PCIU 5 Installing The Personal Computer Interface Unit IMI89 260 Making The Cable Connections ...

Page 6: ...pear asking you to close any other TAPI applications and services before continuing Click OK to continue with the installation The installation window will display the status as the installation progresses 4 If using Windows95 a message box may appear displaying Current version of TAPI not recent enough Install TAPI 2 1 now If this occurs click Yes The service provider installation program will cl...

Page 7: ...ne dials access digit or digits like a 9 dial the desired telephone number Although the SPI software supports making calls by first pressing a line button many TAPI applications support only the default manner therefore Comdial engineers recommend that the PCIU station have line group access To make external calls users must enter the digits they need to dial in the Dialing Properties dialog They ...

Page 8: ... TAPI applications typically provide an option to Dial as a long distance call or Dial as a toll call If not these applications at least allow users to edit the digits to be dialed The PCIU service provider has no control over what digits an application requests to dial Issues Specific To ACT 3 X 4 0 Except for application initiated transfers and conferences ACT Does not provide call processing su...

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