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3. Dial the extension number where the call is ringing and answer the call as usual.
When an Intercom Caller Uses Subdued Off-Hook Voice Announcement (SOHVA) to Break
in to Your Call -
When on a handset call, the caller may speak over your handset receiver. If you are on a
speakerphone call, you will hear a ring burst and can go off-hook to receive the call. The caller you
were originally speaking to will not hear the SOHVA caller.
To respond:
1. Press and hold the mute button and speak into the handset. The original party will no hear
your response.
2. Release the button to return to the original caller. Or, if the caller using SOHVA has an LCD
on their phone, press the message key and then HVHLD to put them on hold, TKMSG to
take a message, or CLBK to let them know you will call back.
3. If the caller does not have an LCD, their station will be disconnected with you press the
message key and attempt to send a text message. These responses may be programmed
as autodial buttons.
To block SOHVA to your station
, press BLOCK when the SOHVA is initiated. The call will be
disconnected.
Using Caller I.D. –
If your phone is enabled for Caller I.D. service, the phone number for the incoming call will be
displayed on your LCD.
Making Calls
Manual Dialing –
Press a line button to select a line (if your telephone has prime line or idle preference feature
enabled, skip this step). Dial the number when you hear the dial tone.
Automatic Dialing Using Station Speed Dial –
Press the preprogrammed button. There is usually no need to select a line button as line selection
is usually stored as part of the speed dial number. To choose the number stored as a second
choice on that button, press Shift and then the button.
Automatic Dialing Using System Speed Dial –
Follow instructions for Station Speed Dial above, but press “*” before dialing the speed dial
number.
If you manually choose a line for dialing, press the hold button before pressing the speed dial
button. If you use speed dial dialing after placing a call on hold, pause for a few seconds before
you press the speed dial button. Otherwise, the system will choose the line that you have on hold.
Redial -
To redial the last dialed number, press speaker or hang up to disconnect the call, press “#”. If
you hear a busy tone again, press “speaker” to disconnect, otherwise, the phone will ring and you
can answer the call by picking up the handset.
