Comcast Xfinity DPC3939 Quick Start Manual Download Page 3

3

Step 2. Connect Your Wi-Fi Devices

Now that you have your wireless network information, you’re ready to connect your 
Wi-Fi devices 

 (laptops, tablets, mobile devices) to the Wireless Gateway 2. 

Follow the steps below for each Wi-Fi device you want to connect to your home 
network.
For the best experience from the Wireless Gateway 2, connect to both 2.4 and  
5 GHz networks, if your Wi-Fi device supports both networks (p. 6). If it does not,  
only connect to the 2.4 GHz network.

A

.

 Go

 

to

 

the

 

Wi-Fi

 

 

Settings

 

on

 

your

 

Wi-Fi

 

device

 

 

and

 

ensure

 

Wi-Fi

 

is

 

turned

 

on

.

Directions to access the Wi-Fi settings for popular operating systems are below. If 
your operating system is not listed, refer to the manufacturer’s guides.

 Windows

On your Windows

®

 Desktop,  

click the Wireless Network icon.

 Android

From the Apps screen, tap the 
Settings icon. Tap Wireless & 
Networks, then Wi-Fi Settings.

 Apple Mac OS X

On your Mac

®

 Desktop, click  

the Wi-Fi

 

icon.

   Apple iOS  

(iPad, iPhone, iPod Touch…)

From the Home Screen, tap the 
Settings icon. Tap the Wi-Fi icon.

B

.

  Select

 

the

 2.4 

GHz

 

Network

 

Name

 

(SSID)

 

on

 

your

 

Wi-Fi

 

device

 

.

Under the Wi-Fi settings, the list of available 
networks should appear. Select your home 
network (such as 

Home-XXXX-2.4

) from 

Step

 

1.

C

.

 Enter

 

the

 

Network

 

Key

 

(Password)

 

on

 

your

 

Wi-Fi

 

device

 

.

When prompted, enter the case-sensitive 
Network Key (Password) from Step 1. Tap the 
confirmation button—usually labeled 

Join, 

Connect,

 or 

OK.

ENG_WG2XB3_QSG_1013.indd   3

8/23/13   1:30 PM

Summary of Contents for Xfinity DPC3939

Page 1: ... Wireless Gateway 2 Model Numbers DPC3939 TC8707C Quick Start Guide Wireless Gateway 2 Wi Fi Devices ENG_WG2XB3_QSG_1013 indd 1 8 23 13 1 30 PM ...

Page 2: ...t the Wireless Gateway 2 to view the bottom panel On the bottom panel label find the two Network Names SSIDs and the one Network Key Password The case sensitive password is the same for both Network Names SSIDs B Write down your information In the lines below write down your wireless network information for future reference Wireless Network Name SSID 1 for 2 4 GHz Wi Fi Band Example HOME XXXX 2 4 ...

Page 3: ... are below If your operating system is not listed refer to the manufacturer s guides Windows On your Windows Desktop click the Wireless Network icon Android From the Apps screen tap the Settings icon Tap Wireless Networks then Wi Fi Settings Apple Mac OS X On your Mac Desktop click the Wi Fi icon Apple iOS iPad iPhone iPod Touch From the Home Screen tap the Settings icon Tap the Wi Fi icon B Selec...

Page 4: ...nd security settings using the Wireless Gateway 2 s Admin Tool To ensure better security for your Wireless Gateway 2 and home network we recommend changing the default password to a password of your own A Open a web browser from a connected wired or Wi Fi device Go to http 10 0 0 1 and the Login page appears B Enter admin for Username 1 Enter password for Password C Click LOGIN and the At a Glance...

Page 5: ...etwork by repeating Steps 2A 2F p 3 4 If you can t connect try the next tip Tip 1 Move the Wi Fi device next to the Wireless Gateway 2 Tip 2 On the Wi Fi device turn the Wi Fi setting off and then on Tip 3 Restart the Wi Fi device by powering off and then on If none of the above tips resolve your connection issue reset the Wireless Gateway 2 BVUJPO Resetting the Gateway will disrupt XFINITY Voice ...

Page 6: ...networks offer significant advantages With dual band Wi Fi devices you ll experience the benefits of both 2 4 and 5 GHz networks Why use 5 GHz t Higher speed capability than 2 4 GHz t Less wireless interference in the 5 GHz band t Large data such as video or game files download faster than with 2 4 GHz because 5 GHz can support higher speeds t Compatible with many newer 5 GHz Wi Fi consumer electr...

Page 7: ...evice indicate signal strength t Some Wi Fi devices support Wi Fi Protected Setup WPS WPS lets you set up secure Wi Fi networks without manually entering your Wi Fi network information Pressing the WPS button on the Wireless Gateway 2 initiates WPS for both 2 4 and 5 GHz Wi Fi bands You can then connect to either band using WPS Learn about the Wireless Gateway 2 at http customer comcast com usergu...

Page 8: ...ENG WG2XB3 QSG 10 13 ENG_WG2XB3_QSG_1013 indd 8 8 23 13 1 30 PM ...

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