background image

6.  Align the battery with the corresponding 

polarity (+/-) as marked on the 

Voice 

Battery Casing

 
 
 
 
 
To the right, note the proper rotation of 
the battery by following the insertion 
illustrations. Ensure the (+) terminal is 

below

 the (-) terminal when inserting 

into the battery slot. 

 

 

   

 
 

 

    Correct Insertion            Incorrect Insertion 

 

 

 

7.  Press down on the terminals side first 

and then the other side to secure into 
place. 
 

 

8.  Insert six new batteries as indicated 

above and close the Voice Battery 
Casing lid. 

 

9.  Finger tighten the screws on both 

corners of the Voice Battery Casing. 

 

10.  Reconnect the Gateway and the 

Gateway’s External Power Supply to the 
Voice Battery Casing. 

 

 

 
Need Help? Find additional information at 

xfinity.com/voicebattery

 or contact a customer service expert at 

1-800-XFINITY. 
 
Help Protect Our Environment:  
Please recycle your batteries properly. For your convenience, batteries are accepted at no charge for 
recycling at various locations. Please check 

www.call2recycle.org

 or call 1-800-8-Battery (1-800-8-228-

8379) for a battery recycling location near you. 

 

 

 

              

 

 

Summary of Contents for Voice

Page 1: ...tery Casing is disconnected from both the Gateway and the Gateway s External Power Supply All batteries must be new and the same type of battery from the same manufacturer Do NOT mix batteries Do NOT use old and or used batteries Is this your Gateway Make sure your Gateway looks like the image to the right Is this your Voice Battery Casing Make sure your Voice Battery Casing looks like the image t...

Page 2: ...y Casing The Voice Battery Casing is ready to be connected to your Gateway 9 Follow the Getting Started Guide for activation instructions of the Xfinity Voice Battery Casing Important DO NOT open the Voice Battery Casing lid to replace the batteries while the Voice Battery Casing is in backup power mode Doing so will cut off power to the Gateway Please wait until AC power is restored to the Gatewa...

Page 3: ...s External Power Supply from the Voice Battery Casing All batteries must be new and the same type of battery from the same manufacturer Do NOT mix batteries Do NOT use old and or used batteries 1 Loosen the screws on both corners of the Voice Battery Casing 2 Lift both tabs of the Voice Battery Casing lid at the same time 3 Open the Voice Battery Casing lid 4 Remove all six batteries and dispose o...

Page 4: ... indicated above and close the Voice Battery Casing lid 9 Finger tighten the screws on both corners of the Voice Battery Casing 10 Reconnect the Gateway and the Gateway s External Power Supply to the Voice Battery Casing Need Help Find additional information at xfinity com voicebattery or contact a customer service expert at 1 800 XFINITY Help Protect Our Environment Please recycle your batteries ...

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