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About the Business Wireless Gateway 

Model Number: DPC3939B

The Business Wireless Gateway is an all-in-one product that connects Comcast 
Business Internet and Business WiFi networking. It provides wired and WiFi 
connectivity, so there’s no need for a separate router. The instructions below will  
guide you through setting up your Private and Public WiFi networks.

  Dual-Band WiFi 2.4 & 5 GHz

  Content Controls

  Firewall

  Port Forwarding & Blocking

  WiFi Protected Setup (WPS)

Learn how Wi‑Fi and 

5 GHz

works in your business.

Check out p. 6.

Step 1. Find Your Default Wireless Network Info

A.  Lift the Business Wireless 

Gateway to view the bottom 
panel.

On the bottom panel label, find 
the two Network Names (SSIDs) 
and the one Network Key 
(Password). The case-sensitive 
password is the same for both 
Network Names (SSIDs).

B.  Write down your 

information.

In the lines below, write 
down your wireless network 
information for future reference.

   

Wireless “Network Name (SSID 1)” for 2.4 GHz WiFi Band

 

(

Example: CBCI-XXXX-2.4

)

   

Wireless “Network Name (SSID 2)” for 5 GHz WiFi Band

 

(

Example: CBCI-XXXX-5

)

 

 

Wireless “Network Key (Password)”

 

Same for both bands (case-sensitive)

Note:

  The default Network Names (SSIDs) and Network Key (Password) are unique to your Wireless Gateway. If 

you’d like to change them, see p. 5. We recommend changing the Network Key (Password).

Gateway’s 

Bottom Panel

Wireless 

Network Names

(SSIDs)

Wireless 

Network Key

(Password)

This Quick Start Guide will help you:

Step 1.

  Find Your Default Wireless Network Info

Step 2.

  Connect to your Private WiFi network

Step 3.

  Connect to your Xfinity WiFi Hotspot

Step 4.

  Log In and Secure the Admin Tool

Summary of Contents for DPC3939B

Page 1: ...Business Wireless Gateway Model Number DPC3939B Quick Start Guide Business Wireless Gateway Set up your Private and Public WiFi networks WiFi Devices ...

Page 2: ... the one Network Key Password The case sensitive password is the same for both Network Names SSIDs B Write down your information In the lines below write down your wireless network information for future reference Wireless Network Name SSID 1 for 2 4 GHz WiFi Band Example CBCI XXXX 2 4 Wireless Network Name SSID 2 for 5 GHz WiFi Band Example CBCI XXXX 5 Wireless Network Key Password Same for both ...

Page 3: ...ngs for popular operating systems are below If your operating system is not listed refer to the manufacturer s guides Windows On your Windows Desktop click the Wireless Network icon Android From the Apps screen tap the Settings icon Tap Wireless Networks then WiFi Settings Apple Mac OS X On your Mac Desktop click the WiFi icon Apple iOS iPad iPhone iPod Touch From the Home Screen tap the Settings ...

Page 4: ...he SSID xfinitywifi for your customers and patrons This network provides a separate and secure method for guests to access the internet while at your business As a Comcast Business Internet customer you also have access to this hotspot and the broader XFINITY WiFi network of hotspots around town A Log in to XFINITY WiFi 1 Select the xfinitywifi Network Name SSID from available networks on your wir...

Page 5: ...least 1 number and a mix of upper and lower case letters Business Wireless Gateway enables you to personalize your business network Features that can be customized using the Admin Tool include Content Controls Create rules for different network devices Firewall Manage network security settings Wireless Network Info The default Network Names SSIDs can be changed You may find it helpful to keep the ...

Page 6: ... a thin object to press the Reset button on the back panel Hold for 2 5 seconds and then release Caution Holding the Reset button for 15 seconds or more will restore default factory settings Any changes you ve made to the Business Wireless Gateway such as passwords content controls or firewall settings will be lost Business Wireless Gateway Where you put the Business Wireless Gateway in your busin...

Page 7: ...nect to only one Wi Fi network at a time 5 GHz WiFi signals may not travel as far as 2 4 GHz In areas of your business that are furthest away from the Business Wireless Gateway only the 2 4 GHz network may be available We recommend connecting to both 2 4 and 5 GHz networks during initial set up of all your WiFi devices If you re connected to the Business Wireless Gateway s 5 GHz network and move o...

Page 8: ... other countries Mac OS and OS X are registered trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Android is a trademark of Google Inc All trademarks are the property of their respective owners 2014 Comcast All rights reserved ...

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