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COMCAST DIGITAL VOICE

USER GUIDE

Summary of Contents for COMCAST DIGITAL VOICE

Page 1: ...COMCAST DIGITAL VOICE USER GUIDE ...

Page 2: ...ative way To get the most from your new connection flip through the following pages and learn all about our convenient calling features and options that are sure to make your life even easier You ll also find a step by step guide to your new voice mail service Comcast Enhanced Voice Mail STILL HAVE QUESTIONS WANT TO ADD OTHER FEATURES AND SERVICES CALL US AT 1 888 COMCAST OR VISIT OUR WEB SITE AT ...

Page 3: ...conversation on the line that was verified as busy Note Services may not be available in all areas Additional charges will depend on the service requested For prices call Customer Service TABLE OF CONTENTS How to Make Calls Using Your Comcast Digital Voice Service 1 Domestic 1 International 1 Operator Services 1 Help Is Here 2 911 Emergency Calls 2 Directory Assistance Features 2 Directory Assista...

Page 4: ... to access your bill online through www comcast com Registration is fast easy and free First time users will be prompted to create a user profile and password Returning users can log in by entering their user name and password 1 Go to www comcast com 2 Click on Pay View My Bill located in the right hand toolbar Find it Fast 3 Enter your user name and password 4 Follow prompts to view billing state...

Page 5: ... Voice Mail service Call Waiting can interfere with fax calls and dial up connections to the Internet NEVER MISS A CALL 4 CALLING FEATURES CALLING FEATURES Call Forwarding Selective Forward only the calls you don t want to miss Call Forwarding Selective allows you to create a list of people whose calls will be forwarded to a number you designate When you activate this feature only calls from those...

Page 6: ...ely before you connect to the first party When you are ready to connect all parties press and release the switchhook or flash button Note If the second party s line is busy or there is no answer you can disconnect the second party by pressing and releasing the switchhook or flash button once to connect all parties and then press and release it twice to disconnect the second party The first party w...

Page 7: ...ES Repeat Dialing Never waste time redialing a busy number again Repeat Dialing redials a busy number until the line is available While Repeat Dialing attempts to reach the called party you can still use your phone to make and receive other calls To use Repeat Dialing 1 Hang up the receiver after you receive a busy signal 2 Lift the receiver and listen for the dial tone 3 Press then hang up the re...

Page 8: ...certain calls Caller ID Blocking Per Call is designed to ensure that your name and number are marked Private or Anonymous each time you activate this feature before placing a call To Use Caller ID Blocking Per Call 1 Lift the receiver and listen for the dial tone 2 Press 3 When you hear a second dial tone dial the number you wish to call 4 Your name and number will be blocked for the current call ...

Page 9: ... you pick up your phone you will hear a stuttered dial tone indicating you have a message waiting If your phone has a message waiting indicator light it will be lit when someone leaves a message Setting Up Voice Mail To set up your new Comcast Enhanced Voice Mail service follow these easy to use instructions The first time you call into your Comcast Enhanced Voice Mail you ll need to create a new ...

Page 10: ...de you with a set of options that allows you to manage all your voice mail messages Once you ve made a selection from the Main Menu listen carefully to the recorded instructions for further options From the Main Menu Press to review your new messages After you ve listened to your new messages you then have the following options Press to go back Press to delete the message Press to listen to the me...

Page 11: ...1 888 COMCAST COMCAST COM CP SAFARI IPU 9 04 ...

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