MSO Weather Station
5
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Columbia Weather Systems, Inc.
Important Notice: Shipping Damage
BEFORE YOU READ ANY FURTHER, please inspect all system components for obvious shipping
damage.
The MSO is a high precision instrument and can be damaged by rough handling. Your unit was
packaged to minimize the possibility of damage in transit. Please save the shipping container for any
future shipment of your weather station.
In the event your order arrives in damaged condition, it is important that the following steps be taken
immediately. The title transfers automatically to you, the customer, once the material is entrusted to the
transport company.
NOTE
: DO NOT RETURN THE INSTRUMENT TO COLUMBIA WEATHER SYSTEMS until the following
steps are completed. Failure to follow this request will jeopardize your claim.
1. Open the container and inspect the contents. Do not throw away the container or any damaged
parts. Try to keep items in the same condition as originally received.
2. Notify the transport company immediately.
3. Request the transport company’s representative inspect the shipment personally.
4. After inspection, request a Return Materials Authorization (RMA) from Columbia Weather
Systems by calling (503) 629-0887.
5. Return approved items to us at the following address:
Columbia Weather Systems, Inc.
2240 NE Griffin Oaks Street, Suite 100
Hillsboro, OR 97124
6. After a repair evaluation, an estimate of the cost of repair will be sent to you.
