ColorVerge MiniPar 54, Manual

Page: 16 / 18

TROUBLESHOOTING
16
SYMPTOM POSSIBLE SOLUTION POSSIBLE CAUSE
Breaker trips or
fuse blows
Fixture does not
power on
Fixture is on, but not
responding to DMX
DMX works, but is
erratic or does not
respond properly
Overloaded circuit
Reduce the number of fixtures on the circuit, or check to see
if the circuit is shared with other devices drawing too much current
Possible ground short in a power cable or fixture Have qualified technician check for short circuits
No power at outlet Check for proper power at outlet, check fuse/breaker
Loose or damaged power cord
Reseat the power cord into the fixture, check for power cord damage
Damaged DMX cable
Fixture is in wrong operating mode
Wrong polarity setting on controller
Loose DMX connector
The DMX start address is not correct
Faulty controller or DMX interface
Replace cable
Set the fixture to DMX mode, see Control Panel Functions section
Check the polarity switch on your controller (use Pin 3 positive)
Reseat DMX connectors at fixture
Make sure the fixture is in DMX mode and check the start address,
(Check your controller’s manual to verify correct start address )
Replace controller or DMX interface
Damaged cable or connector
Excessively long chain / low signal level
Wrong cable type
Signal bounce (ghosting)
Incorrect “splitting” of DMX chain
Too many fixtures on one chain
Interference with AC or electromagnetic sources
Incorrect DMX start address
Replace cable
Use shortest cable possible, add a signal booster or “Optical DMX Splitter”
Never use audio microphone XLR cables, use DMX data cable only
The last fixture in a chain should always have a DMX terminator
Never use a “Y” splitter, always use an “Optical DMX Splitter”
(see “Cabling tips”) Use fewer than 16 fixtures or add a “Optical DMX Splitter”
Reroute DMX cable away from interference sources: black lights, motors, power cords
Make sure the fixture is in DMX mode and check the start address
(See the controller manual to verify correct start address)
1.
2.
3.
4.
One or more fixtures within the chain
may not be set to “DMX mode”
Check all fixtures to make sure they are all in DMX mode and set
to the proper start address
Contact at www.ColorVerge.com/support Possible failed power supply in fixture
Master/Slave mode
does not work, or is
irratic 5.
Controller is sending DMX data to the Master Unplug the controller from the Master fixture, check cables,
make sure slave fixtures are set to
SLA-
mode.
Read page 12 for Master/Slave mode details.
MORE TROUBLESHOOTING TIPS
?
If the “Macro Channel” is set to any value between 1 - 255, all other channels are disabled,
preventing normal operation. Reset the macro channel to “0” if not in use
?
Be sure to check the cable from the controller to the first fixture in the chain
?
If you cannot get a fixture to work, remove it from the chain and plug directly into the controller
to test, use one short cable from the controller to the fixture (Use address 001 with fixture #1)
?
Try testing the fixture with no DMX cables attached and test in static color mode or auto modes
?
Never use fixture in Master/Slave mode while connected to a controller - unplug the controller!
?
Make sure the controller “Blackout” button is off
If none of these tips help, contact support at: www.ColorVerge.com/support
Copyright 2010 - 2012 Colorverge™ Lighting - colorverge.com