Troubleshooting Guide
If light does not turn ON and ON/OFF LED does not turn on, check if:
Lamp is burned out.
Lamp neutral connection is not wired.
If does not light, check if:
Electrical power is not connected.
Electrical power is less than specific voltage.
Electrical power is greater than specified voltage.
If control operation flickers or is intermittent, check if:
Color Changing fixtures or final DMX device in daisy chain is not terminated.
DATA cable is damaged.
DATA control device is operating at less than 25Hz.
Further Troubleshooting
Should problems occur while using the product, unplug it at once and contact:
Coloronix, Inc.
Tech Support: (909) RGBW-555
Replacing Failed Fixture
“Hot Swapping” a fixture is not allowed. If a fixture needs to be replaced, the steps are
to:
1. Disconnect the DMX input at the junction box of the fixture needing
replacement.
2. Disconnect DMX output.
3. Replace fixture.
4. Reconnect power negative.
5. Reconnect power positive.
6. Reconnect DATA output.
7. Reconnect DATA input.
8. Reconnect power.
9. Make sure the replaced fixture and the entire system is in working order.
Page 10—Coloronix Color Ray Manual V1.0