Code Blue IP5000 2.0 Series Administrator'S Manual Download

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IP5000 2.0 Series

VoIP Speakerphone

Administrator Guide

Installation, Configuration, Operation & Troubleshooting

Summary of Contents for IP5000 2.0 Series

Page 1: ...800 205 7186 www codeblue com IP5000 2 0 Series VoIP Speakerphone Administrator Guide Installation Configuration Operation Troubleshooting...

Page 2: ...sure Installation Instructions 10 8 Using the IP5000 Speakerphone 11 9 Network Setup Setting a Static IP Address 12 10 Provisioning the Phone 13 10 1 Determine the IP Address 13 10 2 Logging into and...

Page 3: ...paging device for indoor and outdoor applications This speakerphone is part of our Emergency Signaling group of products built to meet the latest regulations withstand the harshest elements and be pro...

Page 4: ...figuring your IP5000 speaker phone to ensure you get maximum performance Throughout this guide you will see the following two references Calling Party This is the person activating the IP5000 speakerp...

Page 5: ...2 F page 5 of 61 IP5000 2 0 Series Administrator Guide 4 Connectors Ports and Switch List The IP5000 speakerphone comes with your choice of single button dual button or dual button with keypad facepla...

Page 6: ...2 6 2 1 1 3 1 First Electrical connection All 3 Code Blue device s should to be connected to the 5 place manifold Special Note Notice the power cable is connected to the Battery Alternative Power port...

Page 7: ...onnectivity to network services and for additional network connectivity for auxiliary devices such as IP cameras card readers etc Additional LANS are not VLAN compatible The IP5000 speakerphone has tw...

Page 8: ...that if the IP5000 is configured with a VLAN ID see section 2 5 VLAN Configuration only the speakerphone itself will communicate using VLAN tagged packets If additional devices connected to the IP5000...

Page 9: ...unit for attaching the IP5000 speakerphone Consult your unit installation instructions for further information IN 147 C IP5000 v2 0 0 Administrator s Guide 259 Hedcor Street Holland MI 49423 800 205...

Page 10: ...codes that apply 1 1 Prepare Wall FME enclosure mounting hole in wall should except the housing dimensions below and must be smaller than the faceplate dimensions to ensure clean flush mount look INS...

Page 11: ...ypically utilized for activating Code Blue s LED Beacon Strobe and can be used as a normally open N O dry contact closure see A E spec for relay ratings used for example to activate centralized buildi...

Page 12: ...twork The LED will flash momentarily and an audible beep will be heard out of the speaker to indicate the OS is loading The IP5000 speakerphone will acquire IP Network settings from your DHCP server 2...

Page 13: ...phone set at DHCP default setting or setting a static IP address To set a static IP address 1 Click on the Network menu item under Network Setup see far left hand column 2 Under the General section se...

Page 14: ...up Go ahead and approve in order to load the login dialog box C Enter user name admin and password admin and press ENTER 2 System Status Screen A Current session time before Auto Logout is executed B...

Page 15: ...or Guide Logging into the System 1 To log out of the IP5000 speakerphone simply click on Logout under Session see far left hand column The speakerphone will also log you out automatically after 10 min...

Page 16: ...n and set a static IP address 1 Click on the Network menu item under Network Setup see far left hand column 2 Under General click on Static IP for Connection Type 3 Enter your desired IP settings unde...

Page 17: ...rk Setup see far left hand column 2 Then click on the VLAN Enabled check box in the VLAN section and select your desired VLAN ID and User Priority 3 Once you have entered your settings click on Save C...

Page 18: ...server capabilities are also built in for help ing traverse firewalls when connecting the unit outside of the hosting network CONFIGURING VOIP ACCOUNTS The IP5000 speakerphone can register to VoIP sy...

Page 19: ...his is the same as the domain you can leave this field blank For Outbound Proxy Port enter an IP port number the IP5000 will send outbound calls to Typi cally this should be left at 0 For Registration...

Page 20: ...name the IP5000 will send in IAX transactions This will often be the calling name of the extension For Domain enter the domain the IP5000 will use in its IAX address For Registrar enter the address o...

Page 21: ...e system but you can use Codec Selection to specify a list of preferred codecs that will be offered in negotiation To add codecs to the Preferred list highlight them in the Available list and click Ad...

Page 22: ...istrator Guide Configuring Advanced Settings The IP5000 speakerphone can be configured to utilize a STUN server for transversal of firewall devices for the setup of a VoIP call 1 Click on Advanced und...

Page 23: ...00 2 0 Series Administrator Guide 10 5 Configuring the System Settings IP5000 speakerphone system administration is provided under the System Settings dialog which allows you to change the following A...

Page 24: ...e new Password and again in the Confirm box to change these parameters The IP5000 can send RFC 5424 Syslog messages to a Syslog server by specifying it in this section Note that Syslog messages are on...

Page 25: ...5000 speakerphone date and time are managed by 1 Clicking Date Time under System see far left hand column Under Set Date Time you can manually set the Date Time Daylight Savings if applicable and Time...

Page 26: ...y 1 Select Upgrade Firmware under System see far left hand column 2 Click Browse or Select File and select the appropriate firmware file 3 Click the Upgrade button 4 The IP5000 speakerphone will updat...

Page 27: ...advanced diagnos tics enhanced with advanced scripting capabilities provide for flexible configurations Batch Configuration The IP5000 speakerphone can be configured from a TFTP server e g UPD 1 Clic...

Page 28: ...s made by 1 Clicking Numbers under Code Blue see far left hand column 2 Enter the extension i e SIP account user extension Choose which account this extension number will be related to then enter a de...

Page 29: ...for it to finish During the upload process the screen will display Uploading file At this point do not refresh the page or click away from the page or the file will not be uploaded Once the file uplo...

Page 30: ...source is solely PoE failure to un check the A C Box will result in SNMP traps noting the failure of A C when in fact there is no A C power applied 4 Checking Aux Output 1 or 2 will enable the auxilia...

Page 31: ...output for mass notification check the box i e Always route incoming calls to public address next to Public Address When checked Auxiliary Output 1 and 2 check boxes will enable the A O 1 2 on incomi...

Page 32: ...ware Settings Ensure the IP5000 features are represented in the Hardware Settings portion of the GUI Diagnostic Settings When using remote monitoring services for example SNMP Server service or Code B...

Page 33: ...eds of the customer Here are some examples 1 For this example we ll use Button 1 Pressed as seen in the example Basic Call 2 Instead of choosing Place Call lets select Control Aux Output 3 By default...

Page 34: ...Enable B Place Call with messages for Caller and Called Party C Control Aux Output Disable 2 The Script should look like this A Click Save Script when finished SCRIPTING BASIC CALL continued 4 Next c...

Page 35: ...ng a Message Messages can be set to play any time upon the activation of a Script or during a call Plus they can be set to repeat as shown here Place Call Placing a Call the administrator sets up whic...

Page 36: ...inue through to normal two way conversation mode or Hang Up and reset the IP5000 Note In this feature it is prohibited to use the same exact message in both local and remotely selection In Call Comman...

Page 37: ...Controls Example Gate or Door Control Either output can be configured to activate upon the called party s use of DTMF keys 4 or 5 on the phone for a predetermined time period by the Gate Mechanism ex...

Page 38: ...following Script upon an Auxiliary Input Contact Closure 1 Play a Message out of the speaker 2 Trigger Aux Output 1 strobe light 3 Place a Call to Security A Upon connecting activate Aux Output 2 unti...

Page 39: ...route incoming calls to public address Public Address PAS System If your IP5000 is connected to a Code Blue PAS speaker system configure the below Hardware Configuration Public Address feature enable...

Page 40: ...A C or D C monitoring will be checked within the time interval provided Example 900 seconds 15 minutes The interval range 0 9999999 1 second 2 777 7775 hours should the voltage become unavailable or a...

Page 41: ...soft to loud The beep tone volume setting should be set to anticipate ambient noise level at the time of the test The test schedule choices are Every 15 minutes Hourly Daily Weekly Testing on demand W...

Page 42: ...nt 2 and an action script with a single dial step with call first number and if not answered then call second number Use outcomes dependent on the network 1 If server 1 is considered registered and re...

Page 43: ...on 1 Select button 1 4 and initiate a button push remotely This is handy for remote testing Button 1 is the red button Button 2 is the black button if equipped CLI Command Line Interface The IP5000 ha...

Page 44: ...t and mutes the microphone to eliminate a feedback loop 3 Deactivate Call Timer Deactivates the Maximum call duration timer setting in the operational script currently running 4 Activate Deactivate Au...

Page 45: ...Factory Reset The system can be reset via two different methods First Method Press the reset button for five seconds and it will delete the IP5000 network config files scripts and recordings will rema...

Page 46: ...23 if unsure Enter Username admin and Password admin At the prompt type advanced At the prompt type format c codeblue After successfully formatting the phone type reboot FACTORY RESET continued 2 nd...

Page 47: ...evice and is compatible with IP Gateways and PBXs that can register third Party SIP devices to them You must verify that the IP PBX you are registering the IP5000 to can handle Third Party SIP devices...

Page 48: ...Administration web interface Create Phone Security Profile 1 Navigate to System Security Phone Security Profile 2 Do a Find on Third party to locate the Third party SIP Device Basic Standard SIP Non S...

Page 49: ...ddresses simply by setting the U L bit simply means changing the second 0 to a 2 e g 0250c2177be8 Configure Phones and Directory Numbers For each IP5000 device configure a new Phone and associated dir...

Page 50: ...ectory number IP5000 CONFIGURATION Refer to the IP1500 2500 5000 Administration AND User Guide located on our website Clear Existing Configuration If necessary clear the IP1500 2500 5000 s existing co...

Page 51: ...e CUCM end user 10 Click Save 11 Repeat steps 3 10 with Account 2 if you are using the second account Other Settings Refer to the IP1500 2500 5000 Administration AND User Guide to complete the setup o...

Page 52: ...detailed IP1500 2500 5000 setup instructions please consult the IP1500 2500 5000 Guides Prerequisites Avaya IP Office Manager Version 9 pre installed SIP Device Licensing for 3rd Party IP Endpoints Ne...

Page 53: ...800 205 7186 www codeblue com GU 142 F page 53 of 61 IP5000 2 0 Series Administrator Guide 2 Log in to Avaya IP Office Manager 3 SIP Extension Support is required for IP1500 2500 5000 integration Sele...

Page 54: ...P5000 2 0 Series Administrator Guide 4 Check that SIP Registrar Enable is enabled 5 Select the SIP Registrar sub tab 6 In Domain Name enter the Fully Qualified Domain Name FQDN or the IP ad dress asso...

Page 55: ...one Right click on Extension select New and then click on SIP Extension 8 Enter the following fields to create a new extension Extension ID A unique extension to identify the logical extension in IP O...

Page 56: ...e VoIP tab and select the Compression Mode The default of the IP1500 2500 5000 Series Phone is G 711 U LAW and will work in most cases More information on audio codecs can be found in the IP1500 2500...

Page 57: ...is used as the username for SIP registration when configuring the IP1500 2500 5000 Series Phone Extension This should match the Base Extension configured for the SIP exten sion in Step 8 This is also...

Page 58: ...0 Series Administrator Guide 13 Select the Supervisor sub tab In the Login Code field enter a password to be used by the IP1500 2500 5000 Series Phone for authentication Avaya IP Office will only acce...

Page 59: ...utgoing to port 4569 on IP PBX SIP Gateway only needed if using IAX2 instead of SIP on the accounts page 2 SIP UDP outgoing to port 5060 IP PBX SIP Gateway 3 RTP UDP incoming from IP PBX SIP Gateway t...

Page 60: ...61000 4 6 2007 EN 61000 4 8 1993 A1 2001 EN 61000 4 11 2004 EN 61000 3 2 2006 A1 2007 EN 61000 3 3 2008 USA CFR 47 Part 15 CANADA ICES 003e Warranty Code Blue Corporation provides a limited warranty...

Page 61: ...142 F page 61 of 61 IP5000 2 0 Series Administrator Guide 20 Technical Services and Support For additional support please feel free to contact Code Blue s Technical Services and Support Staff at ts co...

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