Troubleshooting 17
My Android Phone is equipped with Type-C port. But it does not
work with this monitor.
1.
Phones may not be able to provide enough power supply for
the monitor, please plug in the wall charger to Type-C port,
then connect phone to another Type-C port by USB-C cable.
2.
The Type-C port of some phones does not support display
and only supports charging. For example, the Type-C port of
Google phones like Pixel
does not
support video output.
An Android to HDTV cable is required to mirror the screen.
Contact us to get the HDTV cable. (
)
I use the USB Type C to USB 3.0 A Male cable to connect the
monitor to my device, but it displays “no signal”
The USB Type C to USB 3.0 A Male cable can only be used for
power supply. This cable
does not
support video transmission.
Monitor keeps flashing/restarting
1.
Flashing or continuously restarting is usually caused by not
enough power supply.
If the monitor and your device are connected by single USB-C
cable, some laptops and phones cannot provide enough
power supply for this monitor. Please plug in wall charger to
Type-C port of monitor for enough power supply
.
2.
Please contact us for help (
24/7 Toll-Free: +1-888-666-0082
)
The stand is flimsy. How to use the monitor cover as a stand?
1.
Please refer to Page 4 for detailed instrcutions.
