Cocoon HE414118, Instruction Manual

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After Sales Support
1300 663 907
Model Number HE414118
customercare@winplus.com.au
Problem Solution
No sound from microphone • Turn up the volume on the MIC VOL and master volume
dial.
• Ensure the microphone is switched to the ON position on
the microphone handle.
• Ensure you are singing into the microphone and are not
more than 3cm away from the microphone.
• Ensure the microphone jack is securely connected to either
MIC 1 or MIC 2.
• Check the echo dial is not too low
Music or vocals cut out while
playing a CD+G and singing
with the microphone. • Switch off Auto Voice Control
• Ensure you are playing a CD+G that has a vocal track
While playing a CD+G track
with music and vocals, only
music or vocals play. • Adjust the balance dial to the middle
Burned CDs will not play • Ensure the burned CD is a CD-R or CD-RW disc. Discs must
be burned as audio CD format, not MP3 CD format.
What format discs are
compatible? • Formats supported are: CD, CD+G, CD-R (burned as an
audio CD), and CD-RW (burned as an audio CD).
Note: CD-R and CD-RW burned as MP3 discs are not supported
Troubleshooting
Repair and Refurbished Goods
or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to be returned
to the Supplier for repair.
Please be aware that if your product is capable of retaining user-generated data (such as files
stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games console or files stored on a USB
memory stick) during the process of repair, some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they
meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your
complaint. Please telephone us on 1300 663 907 or write to us at:
Winplus Australasia
PO BOX 537
Bayswater Business Centre
Bayswater, VIC 3153
Winplus Help Desk 1300 663 907
(Operating Hours: Mon-Fri 08:30AM to 6:00PM)
customercare@winplus.com.au
www.winplus.com.au
AFTER SALES SUPPORT
YEAR WARRANTY
1
MODEL: HE414118 PRODUCT CODE: 49572 06/2015
customercare@winplus.com.au 1300 663 907
AUS
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