Engl
ish
Page 37
Troubleshooting
Troubleshooting
Â
If you have a problem with this device, please read the
troubleshooting guide below and check our website at
www.cobyusa.com for Frequently Asked Questions (FAQs)
and firmware updates. If these resources do not resolve
the problem, please contact Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:30AM–9:00PM EST
Saturdays 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
Camera does not power on.
Check that the battery has been inserted correctly.
Check that the battery is adequately charged. If the
battery status indicator shows low or no charge,
recharge the video camera by connecting it to your
computer’s USB port.
The camera does not take pictures/video.
The camera’s memory or memory card may be full.
Delete several files and try again.
